Thermostat said it was working but it just blew cold air all night long, never warmed up.
Loved the pool and Atrium area!
The pool area is very nice. Other than the obvious of being near an airport it’s very quiet. Beds are comfortable but could be bigger.
It was good to have a balcony that you could literally open walk out to and sit for a while around the area or the location which was the airport because most of them are all sealed up hotels with limited window access so that was pretty nice to have access to energy
Awful. Smells in the lobby! Charges for parking are out of this world! Smells like old people
Lovely place. The Sunset Bar is particularly a nice place for a drink and some great food.
It was not the hotel it was orbitz that made this experience hard
will probably be better after renovation. location near airport is great but everything else is a car ride away - not super convenient
Unhelpful staff, construction in hallways w no signage so one gets lost trying to find elevator
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this place had cockroaches and they won't do your room after you call the front desk when leaving to Disneyland for the day and come back in the night they only offer you clean linens and expect you to do your own bed.
I never had a problem with the hotel but with you Orbitz about how you handled the car rental situation or how you didn't handle it. I also had a problem with Delta airlines too and Orbitz set that up too. I really don't believe I will ever use Orbitz again.
There was a long wait before we could check in. The lounge had worn and frayed sofas. We had three rooms, one was very tired (cracked tile in the bathroom, wall paper peeling, paint job poor, outlets difficult to use, very few hangers, bathroom door (pocket) hard to use,) the sheets on the bed were thin. One room had water issues and when we wanted to change rooms they asked we it was possible to do so the next morning. However the rooms were clean, beds comfortable, and even though the hotel is right across the street from the airport, it was very quiet. The best part of was the pool area. Though there again, much of the seating was in poor shape. If you want a budget hotel near the airport, this is a good choice.
The room and the bed was OK actually was nice, The bathroom area I was disappointed, I couldn't close the bathroom door and the bath was so small .
The staff was kind and helpful, however, the rooms are very small and not kept up well. There are barely any amenities, not even a fridge! They have onsite parking but charge $18 a night to park, but there is no other option. For the price this hotel was not as nice as it should be, try to Hampton Inn right behind it for a nicer, cleaner hotel.
My stay was overall very nice. Being right next to the airport, I imagined a hotel that would be the bare minimum and not very cozy but I was wrong. It was very comfortable and welcoming. However, they do not have a complimentary breakfast. I've never stayed in a hotel without complimentary breakfast. I thought that was very strange. I also had to call the front desk on the people staying in the room next to mine. Evidently the walls are VERY thin because I could hear all of their conversations. They partied every night I was there which was really annoying.
Located in Airport Area, Atrium Hotel at Orange County Airport is 2.2 mi (3.5 km) from University of California, Irvine and within a 15-minute drive of other popular attractions like Fashion Island. This 208-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.
Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
All 208 individually decorated rooms provide coffee makers, free local calls, and safes. Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Weekly housekeeping is available.
At Atrium Hotel at Orange County Airport, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 24 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a terrace, and laundry facilities.
Thermostat said it was working but it just blew cold air all night long, never warmed up.
Loved the pool and Atrium area!
Dear Margaret, HIGH FIVE!!! Thank you for your GREAT FEEDBACK and PERFECT SCORE RATING of your stay at the Atrium Hotel. We are super happy that you loved our beautiful property area. Our pool is the most popular amenity at our property. Happy to see that you enjoyed it! We hope you also loved our clean and spacious guest room. Our friendly and supportive staff works hard to keep the guest rooms clean, convenient, and comfortable. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Irvine. Best Regards, Atrium Hotel Management
The pool area is very nice. Other than the obvious of being near an airport it’s very quiet. Beds are comfortable but could be bigger.
Dear Guest, Thank you so much for taking the time to leave us such an awesome rating of your stay at The Atrium Hotel. I am glad that you loved our pool area, convenient location, and comfortable beds. The ideal location of our hotel keeps guests close to Irvine’s top attractions. I hope your next visit is just around the corner. Kind Regards, Atrium Hotel Management
Dear Guest: Thank you so much for leaving a PERFECT score rating of your stay at The Atrium Hotel. We work hard to provide clean, convenient, and comfortable rooms for our guests. We have also taken some necessary measures during COVID for our guests for their safe and healthy stay. We would love to host you again on your next visit to Irvine. Thanks again for staying with us! Kind Regards, Atrium Hotel Management
It was good to have a balcony that you could literally open walk out to and sit for a while around the area or the location which was the airport because most of them are all sealed up hotels with limited window access so that was pretty nice to have access to energy
Dear Guest, Thank you so much for taking the time to leave us such a perfect score rating and awesome review of your stay at The Atrium Hotel. I am glad that you loved the balcony. The ideal location of our hotel keeps guests close to Irvine’s top attractions. I hope your next visit is just around the corner. Kind Regards, Atrium Hotel Management
Awful. Smells in the lobby! Charges for parking are out of this world! Smells like old people
Dear Anonymous, As an airport hotel, our parking rates are competitive. In regards to the "smell" in the lobby, our staff has taken every precaution to disinfect/sanitize multiple times per day. We are sorry the smell of the disinfectant is not pleasing to you. Due to Covid we are taking extra care to keep our guests and staff safe.
Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with your stay at the Atrium hotel. Please email us with a phone or email address so we can discussed your issues personally.
Lovely place. The Sunset Bar is particularly a nice place for a drink and some great food.
Thank you for your perfect rating and for recommending our hotel to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay . Take care and hope we see you again soon.
It was not the hotel it was orbitz that made this experience hard
will probably be better after renovation. location near airport is great but everything else is a car ride away - not super convenient
Dear Anthony, Thank you for staying with us and for taking the time to provide us with your valuable feedback. Please accept our apologies for your issue with the thermostat in your guest room. I'll be sure to pass along your feedback to our maintenance team and ensure they remedy the problem. We hope you did not have any other problems other than this during your stay. Thanks again for your feedback. Sincerely, Atrium Hotel Management