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The Banjaran Hotsprings Retreat

5.0 out of 5.0

Recent guest reviews

First of all, I thank you very much for the wonderful hospitality, especially Mr Raymond, Ms Natasha at the guest relationship, and Ms Momo at the restaurant. All hotel staff are super kind and has a lovely smile. We really had a good time there. The Banjalan become my favorite resort in Malaysia. We didn’t know if a booking make under Malaysian passport, we no need to pay government tax. We only knew about it when we checked out. Appreciate if you could advise us check in time. The lunch at the Pomelo was not wonderful. We ordered Nasi Goreng and sandwiches. The chiken in Nasi Goreng was kind of hard and frozen chiken. The sandwiches was nothing special. But the breakfast for next day was wonderful. We can enjoy fresh squeeze juice and great eggs and vegetables. We really liked the breakfast. The villa and resort are perfect. The resort has a very special energies which contains Earth, Wind, Water, Warm Water, well balanced. このリゾートは いつも行きたくて行きたくて やっと 行くことができました。とっても 満足感の高いサービスと リゾート施設, Villa の 中も 綺麗で機能的に整っていて 言うことなしです。 一泊では物足りないので、二泊は必要かな。 温泉施設の他に クリスタルcave や 洞窟バー と レストラン、そしてジャングルトレッキングも あり 十分癒しの時間を楽しめます。 マレーシアでは 残念ながらサービスに満足するホテルを見つけるのはほぼ ゼロに 近いのですが ここバンジャランはサービス 最高で スタッフが 気さくなので すごくリラックスして 滞在できます。 また 是非 泊まりたい リゾートです。

Tranquil back to nature retreat set amidst a natural hot spring and centuries old limestone caves. It's the kind of place where once you're in the retreat you don't feel like leaving the hotel grounds and could spend a quiet, relaxing weekend at the hotel property - soaking in the hot spring, swimming, and meditating in both the crystal cave and the meditation cave. Jeff's Cellar is a must visit place for a nightcap. Great service from friendly staff too especially from the cheerful head of operations, Raymond Koh.

everything was perfect for romantic weekend getaway, though we waited for quite a bit for our rooms to be ready.. but kudos to the reservations I booked the wrong dates and they managed the switch the dates for me..also while u r here head to the Jeff's cellars for an amazingly romantic dinner within the limestone caves..this place is truly awesome

This is our second trip, and I must say that they have maintained their property well. Same ambiance and quality, as 5 years ago. It's a paradise, full of greens and beautiful scenery that just helps you unwind and relax. We were upgraded to the water villa - which was a pleasant surprise. Great space, very comfy bed, clean and with good quality toiletries. The pamelo in the room was a nice gesture. The food served in Pamelo restaurant is really good, good in taste and very nice presentation. The only thing is, the wait time for breakfast can be really long,and that's quite frustrating. But then again, they made it up for us.The Ops Director, Mr. Raymond kindly arranged a late checkout -giving us more time to enjoy this beautiful place.

Just a few miles from the city, but you the the feeling you are in paradise. Surrounding are beautiful with all green and mountains around, park is very well treated, room service more than good. Hotsprings and hot pool are special and all caves they offer make it very relaxing to you (Steam cave, Cristal cave, Meditation cave). as also the whole ambiance gives a relaxing feeling to you. Breakfast was suburb, we really can't mention anything which should be better. They offer free entrance to the park next to it, which is worth while to visit for a couple of hours. We have been already at many special places around the world, but this one belongs to our top 3.

The most relaxing & luxurious part of our whole vacation. Impeccable staff, immaculate resort and villa and devine surroundings. Swimming pool AND spa pool in our villa! But the highlight would have to be dinner in the cave. Can't recommend Banjaran highly enough

Chose banjaran for our annual anniversary trip and let me tell you, it was incredible! Every second of it was perfect. It was a pleasant surprise upon entering the guard house, they already have a name list of people checking in, therefore it was hassle free. Someone welcome us at the car and showed us to a table for check in. The lobby is so relaxing and you already feel at ease. Checking in was fast and easy. Once our villa was ready, a staff accompanied us to the villa and showed us around the villa. Once entering the villa, the villa took my breath away. The villa is AMAZING! Love everything about it. The hot tub and pool is fantastic. The room and lounge was clean and up to my expectations. The first night, we took the in villa BBQ. Again it exceed my expectations. The food was delicious and it was well presented. I was so happy with everything. The breakfast was a healthy breakfast as we can only choose 1 meal from the ala carte menu and the cold selection is at the buffet table. Alot of facilities for us to enjoy. E.g. pool, steam cave, spa, reflexology pool etc. Love all the facilities. 3 days and 2 night is not enough! Wish could stay longer. You will not regret choosing banjaran as a romantic destination. Definitely will come back.

This place was on my"bucket list" to quite a while and at last I was there!!! We cannot describe in words how beautiful this place is! The designer thought is in every path stone, garden flowers, room decor feels like it was done with love and care for clients. We have been to many luxury places in Maldives,Bali ,Thailand, this one is our number one fore sure! I loved the hot water bathtub outside, love the steam cave and crystal cave . The Jeff's cellar blown me away! And not only because of its natural beauty ,but as well how beautifully it is designed combining the nature with human decor.Wow!!!! Last year we went to Rayavadee resort in Krabi and we thought there is no better place that can beat Rayavadee..... Well now we changed our minds Banjarán resort is number 1! We will be back there soooooon.....

Spent two nights at Banjaran the property is absolutely beautiful. The Garden Villas are enormous and very comfortable. Alex the manager has a hands on approach and the staff is excellent. Food was wonderful you have to spend the time and money to eat at Jeff's Cellar, it is an awesome experience. Breakfast was extremely well done and we never left the resort. You will not regret spending time at Banjaran!

For a one of a kind getaway where you are surrounded by natural beauty beyond description whilst still being in the lap of luxury with customer service par excellence - taken to another level altogether by the staff at Banjaran where proactive thoughtfulness on their behalf was clearly evident in so many many ways, both big and small throughout our stay - Look no further than The Banjaran Hotsprings Retreat, Ipoh!! A huge Thank you for making it one of the most memorable highlights in Malaysia - the delicious food available throughout Malaysia being another magnificent highlight! The complimentary upgrade to your Garden Villa and the late check-out besides the delightful breakfast and the wonderful customer service we experienced by every single staff member we encountered has left us with wonderful memories and will always be fondly remembered everytime we recall this beautiful trip. 🙂

1 Persiaran Lagun Sunway 3 Ipoh Perak

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a leisurely stroll of Lost World Tambun, The Banjaran Hotsprings Retreat is within a 10-minute drive of Sultan Abdul Aziz Recreation Park. This 25-room, 5-star hotel has private in-room plunge pools along with a full-service spa and an outdoor pool. It's in the mountains and also close to Kinta City Shopping Centre.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with full breakfast, available for a fee.


The Banjaran Hotsprings Retreat's 25 rooms are air-conditioned and provide private plunge pools, private spa tubs, and minibars. 49-inch LCD TVs come with DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free bottled water are other standard amenities.

Property features

The Banjaran Hotsprings Retreat features a full-service spa, an outdoor pool, and a health club. There's free parking, and an airport shuttle during limited hours for MYR 650 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only hotel include a sauna, free WiFi in public areas, and a meeting room.

Room options

Water Villa ( No Child Allowed)

King 1 | Sleeps 3

Garden Villa ( No Child Allowed)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 816 reviews