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Recent guest reviews

This property is a bit old but still ok for a quick stay. The rooms were very small but the furniture and bed were fine. There was a lot of "police activity" very close to the property which didn't make me feel great as well as a sense of bias from the front desk. Probably fine if you're white, but as a minority I didn't get a sense of welcome.

The room smelled like smoke. The staff was not overly friendly. It was hard to understand the breakfast staff.

Quick check in, room well presented and great wifi.

Newly renovated, great amenities (fridge, microwave), USB chargers on the night lamps is a big plus.

The room was clean and neat. Staff was consistently friendly and helpful. Breakfast was decent. The soap and shampoo was a bit rough on my hair and skin, but not too bad. Overall good experience and good value. I would recommend it.

Bash St Indianapolis IN

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • 24-hour front desk

Located in Castleton, SureStay Plus Hotel by Best Western Indianapolis Northeast is within a mile (2 km) of sights such as Climb Time Indy and Community Hospital North. The 120 rooms at this hotel include refrigerators, microwaves, and coffee makers.


Rooms

All of SureStay Plus Hotel by Best Western Indianapolis Northeast's 120 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find 40-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Renovated in 2018, SureStay Plus Hotel by Best Western Indianapolis Northeast offers free WiFi in public areas, coffee in a common area, and express check-out. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a TV in a common area and a vending machine.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for SureStay Plus Hotel by Best Western Indianapolis Northeast

Everyone (2) Family (3)
3
Everyone

This property is a bit old but still ok for a quick stay. The rooms were very small but the furniture and bed were fine. There was a lot of "police activity" very close to the property which didn't make me feel great as well as a sense of bias from the front desk. Probably fine if you're white, but as a minority I didn't get a sense of welcome.

By , from Carmel, IN on Jun 20, 2020

Review comment responded on Jun 23, 2020

Dear guest, I do apologize for the inconvenience that you had during your stay at SureStay Plus hotel. We have very diverse staff and we do not believe in any discrimination. Please provide us with your stay dates, room number and your confirmation number and your full name if possible so we can look into this issue. We thank you for your feedback.

3
Everyone

By on Oct 31, 2019

2
Business Business

The room smelled like smoke. The staff was not overly friendly. It was hard to understand the breakfast staff.

By on Jun 30, 2019

4
Family

Quick check in, room well presented and great wifi.

By on Jun 24, 2019

4
Family

Newly renovated, great amenities (fridge, microwave), USB chargers on the night lamps is a big plus.

By on Apr 16, 2019

4
Family

The room was clean and neat. Staff was consistently friendly and helpful. Breakfast was decent. The soap and shampoo was a bit rough on my hair and skin, but not too bad. Overall good experience and good value. I would recommend it.

By on Mar 19, 2019

SureStay Plus Hotel by Best Western Indianapolis Northeast

8325 Bash St, Indianapolis, IN 46250
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