Extended Stay America Indianapolis - Castleton2.5 out of 5.0
Recent guest reviews
We booked a room here and paid for it in full one week prior, after driving 6 hours we go to check in, they tell us they don’t have a room for us and that they sold our room. On top of that, the front desk clerk had his head phones in both ears, FaceTiming while he was supposed to be helping us. And could give us no explanation on how are room which was paid for could be given away, we asked to speak to manager, he couldn’t get ahold of him either. All rooms in area were booked, we had to drive another 20 minutes away to find another room. Completely dissatisfied with this hotel!
Clean, comfortable room. Great rates. My only complaint is they had a kitchenette but no plates, silverware, glasses or anything in the room to cook with. We checked in late so it was too late to go get any utensils. Other than that everything was good.
Satisfied Satisfied satisfied there is always room for improvement My overall experience was satisfactory I would improve on your so called contential breakfast And guests shouldn't have to bring there towels to the front desk , Rooms should be cleaned everyday , Also the hotel shouldn't run out of towels or wash cloth
I was checked into an extremely dirty room that had never been cleaned from the previous occupants. Had to call the front desk ten times to talk to someone. Wireless did not work, television remote was broken, as was air conditioning. Absolutely worst hotel I've ever stayed in.
The night staff is extremely rude and nasty. There was food and beer left in the refrigerator from previous tenants. No coffee maker available in room. Breakfast is not stale muffins and coffee that they ran out of. The room was extremely over priced for the service received. I will never stay there again or recommend it to others.
Our company uses this hotel extensively and that is unfortunate because no services are offered to us. No linen changes, no daily towel service. You have to walk down to the lobby with your dirty items wait on clean items if available. Elevator is sketchy at best, inoperable for extended periods of time and 3 flights of steps with luggage is not my idea of fun. Rooms and hallways have a distinct unpleasant odor. Bathrooms aren't the most sanitary. At the very least I'm hopeful that they at least have a decent rate for corporations who rent rooms from them every week...
Room was clean and had full kitchen (full size fridge, microwave,stovetop) and I was able to cook meals everyday. Despite other negative reviews online I found this hotel a great value and very clean and safe.
It was convenient and comfortable at a good price. It was Close to The Church of the Living God. Good food was nearby. The people were friendly. They even put some food in the cabinet. We took advantage of the coffee and muffins in the lobby. I enjoyed our stay there. Last year we were at Extended Stay on Waldemar for a whole week. I think the weekly rate was better. This year we only stayed three days. See you for next year's convention.
The. Breakfast was not enough for growing teenagers and there was't a pool to swim in. Our rooms were not cleaned during our stay as well. The staff was helpful and pleasant. The. Hotel was close to the venue.
We arrived and everyone was friendly, easy check in. Our rooms were very clean, and appropriate. We did not have any plastic or otherwise cups to get water to take meds of anything. Our room did not have a hair dryer and had to go down to desk to get one. The next morning, we went down for the breakfast, and they were out of 3 different coffees, and it was packaged muffins and breakfast bars. Ok, over all, just a few things that could have been better.
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located in Castleton within a short walk of Community Hospital North, Extended Stay America Indianapolis - Castleton is within 2 miles (3 km) of Castleton Square. This hotel has 101 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Climb Time Indy and Roche Diagnostics Corporation are also near this Indianapolis hotel.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 101 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Renovated in 2016, Extended Stay America Indianapolis - Castleton offers free WiFi in public areas, coffee in a common area, and express check-out. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.
Reviews from Trip Advisor
57.0% of guests recommend this hotelTotal of 62 reviews