Hotel Playasol Mare Nostrum3.0 out of 5.0
Recent guest reviews
My partner and I stayed for 7 nights. Firstly the location is perfect. You are a 20 minute walk from Hi Ibiza and Ushuaia... a 6 minute walk from the main Playa Den Bossa strip. I have to say that we had a wonderful stay. The Check In was straight forward and even though we arrived early. We was able to use the All Inclusive facilities before we could get in our room which was a bonus. As we had All Inclusive Plus we was able to get that little bit extra which made our stay that little bit special. The rooms was very clean and was cleaned daily. Although the downside is the walls and how thin they are. You really can hear everything but we didn't let that stop us from enjoying what the hotel had to offer The staff was very helpful and nice throughout The food was good being able to have great salad and filling dishes throughout the day is a bonus especially the grill section at lunch and dinner and the wines we had as part of the all inclusive plus was really good You do have to pay a €2 deposit for the cups however I can understand the logic behind it and we got our deposit back at the end of our stay. During the day we never had to queue for drinks or snacks but I do think that the drinks should be served till midnight as there was a slight rush for last orders minutes before the bar closed and no one leaves to go out before 12 anyway. The gym is basic but i does the job for a quick morning session Overall we would come back again
It was my first visit at this hotel end of Sept 17. I arrived around midnight, I was checked in within 5 minutes, very friendly staff, no issues. I was given a room on the top floor, to my surprise I was given a double room with a balcony, I booked and paid for a single. Excellent! Air con works, hot water runs, no noise at night. Breakfast was served till 11am-awesome. On 1 occasion I overslept and was late 5 minutes, they didn't let me in :( Fine, my fault. Overall I was very impressed, clean room, cleaners would check in and change your bedding and towels daily, guests were quiet and respectful. Could do with more lifts.I will definitely stay there on my next visit.
I came here with my 9 year old daughter, this hotel is for children or families. On arriving the reception staff were rude and didn't seem to no what room we were suppose to be in, they didn't give me information about the deposit for the cups etc. When we arrived in our room our door didn't lock as I was trying to sort this the maintance man was on my floor and when I went to reciption about the door they told me the room number so they new and hadn't done anything about it. Night time there were people running around in the corridors banging on doors to get in rooms when I went to reciption they didn't want to no, this made sleep for me and my 9 year old very difficult. Everything was clean including the pool and bar area, the maid we had was lovely and very polite.
Enjoyed our week stay here. Ideal location plenty to do and near the gorgeous Ibiza town, lovely staff at the bar and reception . Food and drink were great plenty to choose. Breakfast was my favourite all round great would stay again
Came here in May really nice hotel clean, food nice and deposit for cup idea is great idea makes hotel stay cleaner as no cups left lying round entertainment not the best but would stay again and would recommend
Nice hotel and very clean. Good value for money, Food is hygienically stored in terrines and safe and quite tasty. Staff unsure though about what was included in the all inclusive plus package we were on. Still these are minor points - I would recommend for those in Abu get - although it seems ill seemed expensive overall.
We arrived a day late to our scheduled arrival due to flight delays caused by hurricane Irma. Even though I had contacted their headquarters in Spain, there was no refund given. Their rate was not cheap and they don't want to hear any reasons for returns... That was the bummer really, the rest was good. Spacious and clean rooms overlooking the pools, good breakfast buffet included and no parking fees. If only they understood the efforts we endured trying to make it to Ibiza on the date accorded and cut us some slack on the night we paid but did not attend it would have been a better experience.
Really don't know where to begin... I have never known staff to be so rude especially the bar staff! I don't know how these people have jobs, they slam your drink down at the bar, roll their eyes at you. I work in customer service and this is the worst i have ever known! Walls are paper thin. Numerous groups of people bringing their own speakers to the pool area you can't hear yourself think. Food was disgisting. No covers on any of the food so of course it was stone cold. The cleaner for the rooms managed to just make our beds everyday. No sweeping no mopping no change of sheets and towels changed once. The shower is shocking, doesnt stay at temperature constantly going hot and cold. No bath plug, no sink plug. We were asked on our 2nd day by one of the animation team if we could write a 5 star review on here to get a free 4 poster bed to sunbathe on so PLEASE take the 5 star reviews on here with a pinch of salt, especially the ones which say 'amazing customer service' it is literally the WORST. The one star is for the wifi which was good and the location is fab.
Well where do I start we came here but I wish we hadn't glad it's only a week that's all I can say we waited ages at reception then when we got checked in we could not go to our room till 3 as it wasn't ready n it's full teenagers the food Is freezing I wouldn't give it to a dog carnt go to the pool till 10am is horrendous will not be cuming here again xx
Nice area, we walked straight to Ibiza town took us about half an hour but was a really nice walk. The hotels food was amazing, lots to choose from. All inclusive was really good choice of food and drinks. The staff were really friendly and welcoming too. The rooms were clean and changed everyday. The pool was really nice and clean also. I would stay here again definitely.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 2103 reviews