SpringHill Suites Huntsville West/Research Park3.0 out of 5.0
Recent guest reviews
Beautifully appointed hotel with exceptional staff! Our reception was gracious and we were offered a choice of rooms. Our room was large, comfortable and, most important of all: Clean! The surrounding village offered a pleasant stroll and a number of dining choices. I wish we had booked here for our return trip!
This CA lady was very impressed with the hotel. Clean and well kept were the rooms and build in general. Staff was extremely kind and helpful to me and my family. Plan on using this place again soon..
I walked in and was greeted by a wonderful gentleman at the front desk and he took great care of me. Had a problem working my remote and he immediately came up and figured out the problem. I woke up to a hot breakfast and was on my way. I will be back!
We were in town for an adoption meet and greet and were overwhelmed with lots of emotion and anxiety. Our stay at Springhill calmed our anxiety each time we entered the doors. The staff, the facilities, the BREAKFAST...all of it was impeccable. Todd was the night concierge and was from Louisiana, just like us, conversing and sharing wonderful memories of our great state of LA. He was helpful and accommodating in ways we needed during such a big event in our lives, meeting our future son. The morning staff that made our breakfast was so friendly and bubbly for 7AM. I'm a morning person and loved every bit of it! I even heard other guests comment on how wonderful the staff was that weekend. I wish I could remember the ladies name...she was just precious. Thank you for doing what you do and touching people in your simple acts of kindness. It really goes a long way because you don't know what someone is walking through that day.
I am currently on a 2 week business trip in beautiful Huntsville, Alabama and I have the pleasure of staying at the ever joyful SpringHill Suites Huntsville West/Research Park. I have been staying at this property since their opening around 2014 and I fell in love with the hotel and the staff from the very beginning. I am a Marriott life time Premier Platinum member and I could choose to stay at any Marriott property in Hunstville, but one reason that I choose this location is the cleanliness of the hotel. The hotel smells fragrant the moment you walk into the lobby. The scent is very inviting and is a good indication that the hotel rooms are clean and fresh. I appreciate that the hotel has been kept nice over the years. Another reason I choose this property is the location in Providence. There's so much to do and so many choices to eat in walking distance. The food is very good here. I love taking early am walks for exercise or walking to enjoy the beauty of Providence. The primary reason I stay here is the staff. Mr. Tom who manages the front desk is always so cheerful and he truly treats me like family. He is always so kind and helpful and he makes me feel safe, like a second home. I also enjoy the 5:00 am morning conversations with Ms. Daniel who manages the breakfast area. Her delightful smile makes my day in the am and the food is fresh and delicious. Thank you so much Marriott! Blessings Toni B.
First of all, I spend close to 100 nights in hotels each year. I have grown very fond of the SpringHill Suites brand. However, the experience and customer service I received at this location was the BEST ever. Of course, the room and facility were spotless ... but it was the customer service and kindness I received at Check-in that sealed the deal for me. I really wish that I could remember the gentleman’s name at the counter. Highly recommended hotel.
We were arriving by bus in Huntsville, Alabama approximately 5:00 am Sunday, September 03 for a same day funeral and needed a hotel for our drivers to rest. After two days of trying to contact the hotel we were referred to, we finally got through to them en route but they were unable to provide us with rooms until 3:00 pm check in time which was not practical for us. In desperation, we contacted SpringHill Suites, now about seven hours before our arrival time and spoke with Tom. He understood our dilemma, made the arrangements and even left information for Cedric, the night manager, to follow up with us. When we met our drivers later that evening, they were well rested and ready for our return trip to New York. Tom and Cedric, thank you for understanding and removing a level of stress from a group of grieving friends.
I spent a 3-month business trip in Huntsville, so I stayed a lot of Marriott properties. In fact, unless I missed something, I stayed at them all. This ranked at the top of the list (the Westin competes, but its at a cost). Best value. It is conveniently located walking distance to plenty of restaurants (great restaurants too, particularly Taco Mama's), a park, and walking paths. The hotel itself is excellent. Apparently, it's rated the #2 Springhill Suites in the nation. And I've stayed at quite a few, and, I agree, it's the best. The customer service is impeccable. They go above and beyond any expectations. The rooms are nice, clean, and big. Highly recommend. If I ever come back to the area, I'll be staying here.
Stayed over this weekend, and what a great experience! Everyone was so friendly! Lexi greeted us with a smile after our long drive and managed to get us checked in early. She also took the time to help us select a local restaurant for dinner-another win. Our room was clean and well appointed. So much thought went into the little details, from the lighting design to the tableware left for us in the 'kitchen' area. And our bed was heavenly! Breakfast was hot, fresh and very well attended. Everything was kept full and clean. Plan on spending a few minutes relaxing in the pool or by the firepit. All in all a real oasis during a long trip.
Great Location - Rooms laid out very modern & comfortable. Staff very professional & friendly. Hotel appears very New. Slight mildew smell in room was a bit surprising for what appeared to be a very clean room.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located 2.8 mi (4.5 km) from Oakwood University, SpringHill Suites Huntsville West/Research Park is within a 10-minute drive of Bridge Street Town Centre. This 88-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. In central Huntsville, the hotel is also a short drive from University of Alabama-Huntsville and US Space and Rocket Center.
Free buffet breakfast is included with your stay.
All of SpringHill Suites Huntsville West/Research Park's 88 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Other amenities include coffee makers, free local calls, and ironing boards.
At SpringHill Suites Huntsville West/Research Park, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 184 reviews