Next to Governors Crossing mall, with several restaurants
I had to switch to the hotel next door because of the room quality. In addition, I didnt feel safe because of people hanging in the lobby. Also, there must have been a party going on in one of the rooms because I witnessed a guest using her key to allow multiple people upstairs. Therefore, we switched to the much more upscale hotel next door.
The location is great! Shopping, restaurants galore. The view of our room was amazing, as we were on the top floor overlooking Huntsville. I was hoping for a nicer stay and was sadly disappointed. The staff was friendly eough, but the actual cleanliness of the hotel was lacking. The room was a bit small, but likedlittle kitchenette. The bathroom was somewhat clean. The nightstand was not clean, had several sticky soda rings I had to clean, along with unrecognizable stains on the wood sections of the bed they use. The beds are hard to sleep on, so if you prefer a very firm mattress, you will enjoy the bed. I will most likely not recommend this place and or stay again.
We loved the location. Virtually attached to the Mall. We did not care for the breakfast, as it was definitely "healthy" foods. Turkey Bacon, Canadian Bacon, Egg Fritata. Would have liked Pork Bacon, Pork Sausage, normal scrambled eggs. Aside from the Breakfast, we had a very good experience. Would definitely stay again.
The hotel was clean and his staff was welcoming. The lobby was neat and clean.
Excellent hotel near to many different places where you can find fun. The staff is very friendly and kind... thanks!
It has a complete room with kitchen and a huge bathroom. It is extremely nice!
Very quiet and clean. Staff was very polite and breakfast was great.
The property is beautiful and is located next to Bridgestreet which has great shopping, food, and entertainment. It is very scenic.
Walked into my room and there on the nightstand, in the middle of the room, is one book looking up at me, the Book of Mormon!!!!! What the what?? Why are these folks promoting the Mormon Church? Very troubling. I won't be back.
Very nice hotel with excellent condition and good breakfast
Overall an awesome place to stay. Rooms are always clean. Staff is friendly and helpful. The breakfast is really good. We stay here every time we go to Huntsville.
Very clean. Dog friendly, good breakfast, great view. Beds were comfortable and I liked the filtered water and ceramic plates and metal forks. Good in room coffee.
Convinient location. Brekfast is nothing special. Room and furniture needs some upgrades.
Staff was friendly, beds very comfortable and room air conditioners worked very well throughout the night.
After arriving 1.5 hours after the set check in, I was told the room wasn’t ready. The manager (I’m assuming) said it would be an additional 30-45 minutes. There was no apology whatsoever. He only said we would have to wait. I was quite upset. A few minutes later as we were about to leave he tells me the room is ready. We go to the room and it hasn’t been cleaned. The sheets were changed and that’s about it. This is why the room was all of a sudden ready. The room was very nice but having to deal with the dirty room and the rude staff, I’d suggest spending my money elsewhere. I mentioned to the lady at check out that the room was not clean. She just said OK. Where is the customer service?
Bridge Street Town Centre is a short stroll from Element Huntsville, and other popular attractions like US Space and Rocket Center are within a few miles (5 km). This 150-room, 3-star hotel has an outdoor pool along with an indoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 6 AM to 10:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop, and chat with other guests at the free manager's reception.
The 150 individually decorated rooms feature kitchens with refrigerators, microwaves, and dishwashers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and safes. Housekeeping is available on request.
Element Huntsville features an indoor pool, an outdoor pool, and a fitness center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include free WiFi in public areas, a business center, and express check-out.
Next to Governors Crossing mall, with several restaurants
I had to switch to the hotel next door because of the room quality. In addition, I didnt feel safe because of people hanging in the lobby. Also, there must have been a party going on in one of the rooms because I witnessed a guest using her key to allow multiple people upstairs. Therefore, we switched to the much more upscale hotel next door.
Thank you for providing your feedback regarding your recent stay. We have forwarded your feedback to the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you experienced from occurring in the future. Thank you again and we hope to have the opportunity to serve you again as you return to Huntsville. Sincerely, Front Office Manager
The location is great! Shopping, restaurants galore. The view of our room was amazing, as we were on the top floor overlooking Huntsville. I was hoping for a nicer stay and was sadly disappointed. The staff was friendly eough, but the actual cleanliness of the hotel was lacking. The room was a bit small, but likedlittle kitchenette. The bathroom was somewhat clean. The nightstand was not clean, had several sticky soda rings I had to clean, along with unrecognizable stains on the wood sections of the bed they use. The beds are hard to sleep on, so if you prefer a very firm mattress, you will enjoy the bed. I will most likely not recommend this place and or stay again.
Thank you for providing your feedback regarding your recent stay. We apologize for falling short of meeting your expectations and for the room cleanliness issues you experienced. We have forwarded your feedback to our housekeeping team to ensure these issues are corrected moving forward. We hope to have the opportunity to serve you again in the future. Sincerely, Front Office Manager
We loved the location. Virtually attached to the Mall. We did not care for the breakfast, as it was definitely "healthy" foods. Turkey Bacon, Canadian Bacon, Egg Fritata. Would have liked Pork Bacon, Pork Sausage, normal scrambled eggs. Aside from the Breakfast, we had a very good experience. Would definitely stay again.
The hotel was clean and his staff was welcoming. The lobby was neat and clean.
Excellent hotel near to many different places where you can find fun. The staff is very friendly and kind... thanks!
It has a complete room with kitchen and a huge bathroom. It is extremely nice!
Very quiet and clean. Staff was very polite and breakfast was great.
Greetings, Thank you for choosing Element Huntsville for your recent stay. We appreciate you taking the time to share your feedback. We hope to see you again in the future! Sincerely,