Skip to main content
Beginning of main content

Recent guest reviews

Staff was nice and friendly. Rooms were clean. This is an older property. Pool was green so we could not go swimming.

Very well kept and clean, although facility is aged. The mattress is way too soft and doesn't offer enough support for people with back issues.

The property was very nice in the room appeared to be newly redone which was nice... Thank you

staff was friendly bit the hotel had 10 crickets and 2 cockroaches and the heater airconditioner broke

It is just a place to sleep. The sheets were clean and rooms. Just not the best property

This property is more of a long stay motel than a place you should stay for vacation. Walls are thin and nonstop kids running around and jumping, sounds if they were coming through the sealing. Staff was not helpful when told about the problem. Towels had stains and trash in ice machine area. Overall outside appearance is not very good. I'd look elsewhere for a room if staying in HB.

We had a good stay. Staff was very friendly. The only negative comment is that they ran out of bread and other breakfast items at 9am (breakfast is 7-10am). People were complaining but they didn’t replenish.

This was a great hotel for the price point. Staff were friendly and helpful. Location is good. My room was clean and everything worked. I would stay here again. My only suggestions / requests for improvement are that the pillows were uncomfortable and there was only 1 laundry machine.

The desk people were great . She was engaging and helpful

The room that we stayed was clean and the staff were polite.

Verry good ........................................

Room decor was ok. Outside needs a new coat of paint.

The hotel itself was better than we expected, could have been vacuumed a bit better and the shower literally had some hair and a spider in it, so that was gross. The worst thing however was the first night we stayed here there was a HUGE fight outside our door for literally 2 hrs at 1am. Someone even broke the hotel windows during the fight. I doubt anyone at the sold out hotel slept much that night. It took my husband calling the front desk numerous times to get the police to show and end the craziness outside. The hotel apologized but that was it. I expected more from them.

Nice hotel. Staff was good. It was very clean. A lot of room remodeling going on, for the better.

Beach Boulevard Huntington Beach CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Surf City places you within 3 miles (5 km) of popular attractions like Huntington Beach Pier and Main Street. This hotel has 62 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All of Best Western Surf City's 62 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.


Property features

At Best Western Surf City, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a meeting room, a business center, and laundry facilities.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Surf City

Everyone (21) Couples (4) Family (7)
4
Family

Staff was nice and friendly. Rooms were clean. This is an older property. Pool was green so we could not go swimming.

By , from Henderson, NV on Aug 23, 2020

Review comment responded on Aug 25, 2020

Thank You

5
Everyone

By on Apr 13, 2020

Review comment responded on May 12, 2020

Thank you!

5
Family Business Business

Very well kept and clean, although facility is aged. The mattress is way too soft and doesn't offer enough support for people with back issues.

By on Mar 7, 2020

Review comment responded on Mar 9, 2020

Thank you for your input, your comments will help us with future stays

5
Partner Couples Family

The property was very nice in the room appeared to be newly redone which was nice... Thank you

By on Dec 27, 2019

Review comment responded on Dec 29, 2019

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4
Everyone

By on Dec 26, 2019

Review comment responded on Dec 26, 2019

Thank You

1
Partner Couples Business Business

staff was friendly bit the hotel had 10 crickets and 2 cockroaches and the heater airconditioner broke

By on Dec 18, 2019

Review comment responded on Dec 18, 2019

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are sorry that we didn't have the opportunity to help you with your situation, next time please inform our staff immediately so we have the opportunity to remedy the matter at hand. Please know we have a service that comes monthly. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3
Business Business

It is just a place to sleep. The sheets were clean and rooms. Just not the best property

By on Dec 15, 2019

Review comment responded on Dec 16, 2019

THANK YOU FOR YOUR FEEDBACK!

1
Partner Couples Family

This property is more of a long stay motel than a place you should stay for vacation. Walls are thin and nonstop kids running around and jumping, sounds if they were coming through the sealing. Staff was not helpful when told about the problem. Towels had stains and trash in ice machine area. Overall outside appearance is not very good. I'd look elsewhere for a room if staying in HB.

By on Aug 26, 2019

Review comment responded on Sep 5, 2019

Thank you for taking your time to review us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Everyone

By on Jul 9, 2019

Review comment responded on Jul 16, 2019

Thank you for staying with us, on behalf of myself and my team we appreciate you choosing our hotel. We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay. We all look forward to seeing you again soon.

4
Everyone

We had a good stay. Staff was very friendly. The only negative comment is that they ran out of bread and other breakfast items at 9am (breakfast is 7-10am). People were complaining but they didn’t replenish.

By on Jun 11, 2019

Review comment responded on Jun 14, 2019

Thank you for staying with us, on behalf of myself and my team we appreciate you choosing our hotel. We all take pride in making sure our guest are happy, so we're happy you enjoyed your stay. We all look forward to seeing you again soon.

url importing http://www.orbitz.com/Huntington-Beach-Hotels-Best-Western-Surf-City.h34094-p2.Hotel-Reviews
There was an error importing /Huntington-Beach-Hotels-Best-Western-Surf-City.h34094-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Huntington-Beach-Hotels-Best-Western-Surf-City.h34094-p2.Hotel-Reviews