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The Regent Cha Am Beach Resort

3.5 out of 5.0

Recent guest reviews

The Regent Cha-Am is a huge resort that exudes a welcoming and relaxed vibe. The landscape is dotted by frangipani trees and coconut palms around the swimming pools which lends to that resort feel. Because there is lots of greenery in the compound, do look out for the resident monitor lizards. They are huge so you can't miss them. Check-in staff are able to speak some English and any problems with reservations are resolved quickly. It would be best to have your booking reference on hand for faster check-in. We arrived close to midnight and were assigned our rooms after a short wait. Because the resort is huge, be prepared to walk a bit. We stayed in the Regency Room with a fantastic seaview and overlooking the pools. Rooms are rather dated. It would help if they are kept clean. Unfortunately, the rooms are dusty. I have noticed that housekeeping staff are only provided a broom to sweep the floor. There was no sight of a vacuum cleaner and the housekeeping staff do not understand English. The sofa seats in the room are of fabric type with cane/wood frame and they don't look clean. The maintenance balcony outside the room is also not well kept and littered with rubbish. It really spoils the ambience of this beautiful resort. Breakfast at Sakuna is excellent with plenty of options. There is an egg station helmed by a cool and capable chef, an elderly man, and his young and chubby assistant. Together, they show great teamwork and it is such a pleasure to be served by them. It is best to sit indoors as outdoor seating can be quite warm and the birds swoop in to feed on unattended plates of food. The only downside to Sakuna is the wait staff who seems to be too stressed up. They do not smile except for one or two. Service can be quite slow. And placemats are not replaced when the table is cleared. I also had the chance to try the spa. Staff are friendly although they speak limited English. The promotion package at 900baht for 85mins of massage is quite good value. The gym is small for a resort of this size, however it looks well maintained. There is room for improvement and I hope to visit this resort again.

Nice swimming pool area and brilliant Italian restaurant (see my review) but rest of resort nothing special. Staff were ok but limited English skills in general. Very good kids club area for children to spend some time.

We had such a great time at this resort. We were 8 people travelling together - a family of 5 with 3 children & 3 other adults. We had two rooms on the ground floor, and one of the swimming pools was 20 feet away from the French doors that opened onto the terrace. A note above the fridge said that a customer survey indicated a preference for purchasing food items at competitive prices. So the fridge was empty, but there was a mini-mart on the premises. The mini-mart sold souvenirs, bathing outfits, dried snacks, Thai dresses, drinks, sunscreen, medication, fresh pastries, etc. No fresh fruit, unfortunately. We loved our room. The kids were excited by the bunk beds, and the king-sized bed allowed the youngest one to snuggle with her parents. Amenities in the bathroom do not include toothbrushes, although there is a list of items you can request. I did ask for a toothbrush but we never got it. The lobby was a delight - open and spacious. We were offered welcome drinks on arrival. My husband and oldest son (13) tried the gym and were very pleased with it. In my husband's words: small but well maintained and clean.I tried a Thai massage at the main spa place (Ayatana) that was quite fabulous. I took my 4-year old to the kid's club and that was very nice as well. They have a drop-off service for ages 4+. I took turns with my daughter's grandmother to stay with her. There were a few small play areas & many craft options - some free & others ranging from 100-400 Baht. These included painting small clay figures, painting cushions, doing sand art, etc. The staff there was very friendly and helpful. On the downside, I never caught on to the restaurants' schedules. We thought we would have a seafood grill on our last evening, but Yellowtails was not open. When we first arrived, we thought we would eat at Sakuna which boasted all-day dining, but at 3:30 in the afternoon it was not open. We ate at Peppina which was right by the beach & they served very tasty pizzas, pastas, and ribs. Sakuna was where we had our buffet breakfast every morning, and also had lunch and dinner one day (à la carte). The lunch and dinner menu is the same, but there are enough options that you don't have to repeat your meals. I found the breakfast staff very indifferent, barely able to crack a smile, not responding to a "thank you" when they served you tea or coffee, and walking around with long faces for the most part. Perhaps they are stressed by the breakfast service - I don't know. Other staff are friendlier. The front desk staff is very accommodating, as were the staff at Peppina and the spa. The girl at the mini-mart was grumpy on the two days that we happened to pop in. Another spa we visited was located in a gazebo overlooking the beach. I went for a mani & pedi, while my sister-in-law opted for a 55-minute oil massage. We were both happy with the service. However, the hours posted are 9 a.m. to 7 p.m. When we strolled over after breakfast well after 10, there was no one about. We waited, and then went and asked at Peppina. It was another half hour before we got the mani-pedi & massage. My 4-year old also got a mani-pedi the next morning, and this time they were there at the stated hours. Two of my children played table tennis, which was one of the options mentioned in the guidebook in our room. A giant chessboard was also mentioned, and we caught sight of 3 of the pieces, but when we asked, they said it wasn't available anymore. We took a shuttle service into the town of Hua Hin one afternoon. It took about 20 minutes to get there, and paid 600 Baht for a van to take 8 of us. The return trip cost us 400 Baht. We booked through a taxi service near the night market. Going back to the positive stuff, there are foam tiles on the ground floor terraces, and I woke up early every morning for some yoga on my own. It was a lovely experience to be inhaling the fragrance of flowers, grass, and trees, and breathing fresh air. The grounds are well kept, and you can stroll at your leisure. There is a small playground for children close to one of the pools, a jacuzzi (where I mistook a long lizard for a snake), and a rattan chair attached to a tree where you can sit and swing at your leisure while viewing the beach. The first afternoon we saw someone riding a horse across the beach. We also ventured out onto the beach itself which is super close to the hotel grounds. You can request volleyball on the beach (and perhaps soccer) according to the guide book, although we didn't. All in all we really had a great time. We wanted to relax, and we did. We swam in the pools (and an adjoining shallow pool was perfect for my 4-year old), ate good food, and tried some of the facilities. We did find staff at a hotel in Bangkok much friendlier than at this resort.

Reservation is nice especially k.som. she have the great service mind. Room is a lot of space and cleaned. Reception provide good service as well as pool attendance. Garden is well take good care and nice landscape. One thing that i do not like is breakfast coffee. Is terrible taste. They should use coffee machine for self sèrvice like other hotel. Restaurant staff is beautiful face but lack of smile. Overall staff is friendly. We will be back for sure. I used to be here since opening...is long time ago almost 30 years. They keep maintain room and upkeep well for furniture and decorate. This place is lucky that staffs is shinny service. Even security and i.t. guy plus operator. They did the goid job. Public area is clean . Guest room is neat.

Hotel organized private concert at the hotel thru out the night, extremely noisy. Don't hope for sleep. Bad Bad management idea for a hotel to have a concert running for profit and left customers awoke thru out the night. Overall bad hotel to stat.

My wife and I visited this hotel 9 years ago was called then Holiday Inn.The problem we had then Sun beds reserved around the pool area reserved for long staying guest who stay there 9,12, 20, 26 weeks .beds folded over with regent pool towels.we stayed here for 6 nights February 15th 2018. 1st morning went to pool at 8am and 2nd morning I went down at 7 am I COUNTED 20 TO 30 BEDS SAME EVERY DAY .. complained to reception and staff at reception said reserved for long staying guests .asked to speak to management said did this n ot happen.spoke to 4 English couples and said they pay 30 bht per day per bed to reserve the same beds.could not get a bed around pool till after 4th day when people had gone beds near the beach reserved as well.we got bed under trees but could not get near pool another pool near regency some beds reserved there as well.My wife saw people giving bht to pool boys saying were going home and thank you.THIS IS NOT ON IS IT .Also problems we had 1st room smelt drains went next door in old regency wing notice at night toilet seat all lose .hot tape loose .sink water would not drain away .rang morning after maintenance came s at 5 pm they were ther till 7pm wanted to get ready to go out but sorting sink tap. said would come day after needed new SINK AND TAP came at 11 am there all day till 4pm could not use any hot water.fitted new sink tap but water struggled to drain away The hotel very clean and rooms ,gardens, towel changed daily.Along the beach Novotel policy no beds till 9am REGENT should follow this policy.We enjoyed the village near by good drinks cheap hotel expensive .no were to get a drink after happy hour 5 till 6 30 pm only pizza restaurant. would not return9

From the minute the taxi pulls up at the very impressive hotel everything goes smoothly. Cases taken by very polite and efficient "bell boys". Reception staff very welcoming and apparently recognise us from previous visits. The 5th floor room (top floor) we were allocated had views of both the beautiful gardens and the sea and we could also see the smaller of the two lovely swimming pools. The room was spotless and the towels and bedding were changed daily. We had breakfast in the hotel this year and the service was excellent and after a couple of days the staff knew we wanted one coffee (whole pot), one tea and a jug of hot water. It is self service but the selection is excellent from traditional English breakfast to Thai rice soup. Delicious pastries, fresh fruit, etc. Everything you could wish for. Plates were cleared away as soon as we had finished with them. Very efficient and very happy staff. I loved the fact that at the weekends people came from Bangkok for the weekend and that they held conferences, weddings sometimes, in the many large pavilions belonging to the hotel. It was interesting to see all the different nationalities and added a little extra spice to our holiday. The hotel was always quiet in the evenings though and we never had any disturbance during the nights.

We return year on year to this Hotel. Super staff who welcome you and look after you and nothing is to much trouble. Only trouble is with breakfast queue when tours come in for a couple nights and you have to queue up even when it is very hot. Tours should be catered in one of the restaurants.

The Regent is a long established hotel. Low build and not such a impersonal high-tower with stinking carpet corridors. The hotel has clean and friendly facilities. The spacey rooms are nicely refreshed with perfect airco and very good beds and pillows. There are also bungalows available. 2 pools and a kind of large outdoor jacuzzi with air-jets provides all you need for a relaxing stay. Only thing we didn't like so much was that there are still some clients smoking in the pool areas. As we know the new Thai regulation is prohibiting it but the staff doesn't seem to know. They should add some reminding panels in those "public" areas. You can also take advantage of the facilities from the nearby Regent Chalet Resort with its nice big pool. Go there by shuttle or walk over the beach. The beach is directly connected to the resort. There is no trash and the sea is nice. Be careful, depending on the season, for the jellyfish. Their tentacles burn quite unpleasantly ... I can tell. We tried a few times their Italian restaurant on the beach, which is very nice and the pizzas are delicious. There are also 2 more internal restaurants but however quite high priced. There are no restaurants outside or nearby. If you don't have a car you need to take a cab (apparently no problem and not expensive ... we heard). Also if you come here for partying you're definitively at the wrong place. There are no Indian-, Russian- and only very few Chinese- clients. Breakfast is ok, lots of different food and breads. The lobby-toilets could use some mosquito spray from time to time, especially the women's rooms. Otherwise the mosquito problem is not so tragic, just apply your "anti" spray for the evening diner outside. Resume: A nice and pleasant stay!

Comfortable clean accommodation if a bit dated. 3 good swimming pools. 2 in main hotel 1 at the Regent chalets Very extensive well maintained grounds. Very helpful and curtious staff. Tea making facilities in room with bottled water supplied daily. Shuttle bus runs to Hua Hin and Cha Am towns. Short walk to Cha Am village where there are plenty of bars and restaurants.

849/21 Petchkasem Road Cha-am Phetchaburi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a mile (2 km) of Camel Republic, The Regent Cha Am Beach Resort is within 3 miles (5 km) of Mrigadayavan Palace. This 560-room, 3.5-star resort has 2 outdoor pools along with a full-service spa and 5 restaurants. It's on the beach and also within a 30-minute drive of Klai Kangwon Palace and Hua Hin Night Market.


Dining

This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All of The Regent Cha Am Beach Resort's 560 rooms are individually furnished and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Guests of The Regent Cha Am Beach Resort have access to a full-service spa, 2 outdoor pools, and a nightclub. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 3500 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and outdoor tennis courts.

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 717 reviews