Cera Resort Chaam4.0 out of 5.0
Recent guest reviews
return visit and again all staff smiling and very polite and helpful . large and very clean rooms . the complex is kept immaculate by the lady gardeners who seem to be on the go all the time . only downside to this hotel , which they have no control over , is the approach road , beside a derelict building which seems to house feral dogs who start barking at about 4am there are plots of scrubland that the locals seem to treat as a community rubbish tip . looking forward to our next visit .
This was a repeat visit, and this time we stayed over 4 weeks. As before the rooms are lovely and large, and kept very clean. The pool is very well maintained, and is a great size. The grounds are kept in an immaculate condition. Breakfast is very good with a wide choice of delicious dishes. However...what makes this hotel shine is that EVERY member of staff is absolutely charming. Smiles abound and every request is dealt with efficiently and properly. Will definitely return to this great spot.
Over the past 10 years we have stayed in a number of hotels in the village and nearby, but the Cera has certainly become our hotel of choice and after another stay of just over two weeks, I'm pleased to say that it still ticks all the boxes for us. It is a fairly new hotel that has only been open for possibly 4 or 5 years and it has a quirky feel to it with colourful ceramics around the pool area and in the rooms. There are two main buildings for accommodation and reception is at the bottom of the smaller block. All the staff are very pleasant, polite, helpful and efficient from the boss Moonbeam down to the lovely old lady who helps to keep the gardens beautiful and has the most enchanting smile. The pool area is very nice and with a good sized pool for the number of rooms with a shallower pool attached for youngsters. The deepest it gets in the main pool is 1.6 meters and starts at 1.3 meters. This year the temperature was quite pleasant, but it can on occasions be a little breathtaking when you first get in. The gardens were well maintained and the sun beds are a very good size although i noticed that some smaller and less comfortable plastic ones were starting to appear as some of the wooden ones were starting to perish, I do hope they will repair these or replace them with like beds, as they are more like a single bed. Towels are provided. The hotel is well geared for disabled customers and there is a large disabled toilet poolside There is something of a pool bar which doubles as the main bar and evening dining takes place around this area. The bar area is open plan, so if the wind is blowing, it can get somewhat breezy within, but sometimes on very hot days that was quite nice. Breakfast is taken in the restaurant just over the service road and again this building is open plan. For me, breakfast is adequate, but In fairness, we don't normally bother eating in hotels in Thailand whether it be breakfast or other meals and normally when staying in this area we go into the village to Harry's bar (see separate review) where you get an excellent breakfast for just 150 baht (£3) so despite having paid for breakfast at the hotel, this is what we often do after having a drink and cereal at the hotel. The breakfast staff are very nice and very efficient. The hotel breakfast has cornflakes and chocolate pops, fruit juice, fresh fruit, salad, various types of eggs including omelettes or you could have chicken in oyster sauce and other Thai dishes, the fruit and strawberry yogurt were very nice. The hotel has its own bakery on site so you can buy fresh bread and cakes each day, even at a weekend. There is no gym, but as it is pretty flat around this area, so I would go for a run or long walk most days usually first thing in the morning before it gets too hot. There is no entertainment at this hotel (not a problem to us) and the bar doesn't stay open in the evening, but with 'The Village' so close by, they clearly accept that most residents will go there of an evening, which is exactly what we did. That said, the meals at the hotel are very good indeed. The walk to the village is along one of two roads and is just over 100 yards away. The road to the hotels main entrance is a poorly lit road, but is not a problem at all and we never felt unsafe and it takes no more than 2-3 minutes. The other road is slightly better as far as lighting goes. Our room was on the fourth (top) floor of the smaller block and from our balcony we had a view of the pool area and a partial view of the sea although partially obscured. It was a good sized room with a massive bed which I personally found very comfortable, two three quarter beds together so I guess they could have been split. A large screen tv and a small fridge were included as well as a good sized safe. The bathroom was a good size, and there is a quirky free standing bath and a good size walk in shower, designed so those with mobility problems can sit down and shower. The water temperature was always good and not too much fluctuation when it was on, so you won't scold yourself like some places we have been to. Complimentary shampoo and a half decent hair drier for you ladies. There are some better rooms at the hotel I believe and a couple that are more like suites if that grabs your fancy. The air condoning unit, whilst effective, was a little on the noisey side, although we did soon get used to it at night and sometimes we didn't even need to use it. There is free wifi throughout the hotel which worked pretty well although on occasions it could be frustratingly slow, but all in all a reasonable service. There are signs to say you could have a massage by appointment, but with so many places for such in the village and on the beach, I guess it doesn't get used too often. It is mainly populated with French visitors with a sprinkling of Dutch, Finnish, Germans and Brits. There was also the occasional Thai particularly at weekends when they come down in numbers from Bangkok and some of those who stayed were obviously making good use of the many golf courses in this region. We did also have a party of Americans for a convention for about 4 days who were somewhat on the loud side, but I guess most are. Over the past few years the sea has come in quite considerably and taken away large chunks of the beach particularly around this area and the Regent Beach Hotel. It was somewhat better this year and you could actually walk along the beach both ways unless the tide was in or it was really windy which brought in the sea. But if you did want the beach when the tide was in, you would have to walk probably about five to ten minutes, otherwise the two roads that run parallel to the hotel take you there in seconds. All in all we had another good time whilst staying at this hotel and will gladly return. For us it's about finding a base with a good pool that is clean and from where we can enjoy the atmosphere of 'the Village' and so this ticked all of the boxes. You can leave your postcards at reception and they will post them for you and they also advertise a taxi to Hua Hin, but this turned out to be one of the local taxi drivers from the Village and there was no difference in price, but it did tie you in time wise by using the hotel service. The price works out at 300 baht per person for a round trip. See my reviews on places to eat in the village if you want some good Thai food.
The hotel is nice but we found it "hard" with all the ceramic (not so cozy). But overall clean and reception straff very friendly! Nice pool! Not giving the highest rating because an incident with food. We ordered lunch and among other things, garlic bread. I took a bite and it did not taste good. I turned it over and it was covered in mold. We talked to the manager(?) and he apologized and wanted to give the chef a new try, so we got new garlic bread, but to be honest we did not feel like eating more. We would have been happier if the garlic bread was deducted from our bill.
I recently stayed at this Cera Resort for a business trip. While my stay as a whole was enjoyable, there were a few complaints I thought I'd express about my time at the Cera. First of all, the wifi didn't reach my room which was inconvenient and required going to the main lobby to access it. The room, although clean and fresh was the strangest architectural decision I've ever experienced and made for quite an uncomfortable experience. The exterior door from hallway to the rooms opens up to bathroom/toilet which is very strange and unnerving. Also, most rooms have all glass shower enclosures which is uncomfortable and very inconvenient when wanting to use the door to the outside if someone is using the facilities. The beds were extremely firm and not comfortable at all with no top sheet only a bottom sheet and bedspread. The breakfast was delicious with lots of variety. I enjoyed the omelet bar but was not impressed with the food for other meals. There are a number of restaurants surrounding the hotel on the main road which provide lots of meal options but I was also not extremely impressed with most of the food I tried. I found the food to be average at most and overpriced. Thank goodness for a 7/11 within walking distance. Other than the shops in walking distance there was not much to do in the surrounding area. Another thing was that they only offered one room key (not a key card but an actual key) which was inconvenient if you were not with the other person staying in your room. Pool was nice and the hotel is close to the ocean. Would be leery of recommending this hotel to someone who was looking for a nice vacation spot.
We booked the hotel at about 7 evening and we were given 10% discount which were glad. The lobby was quite small and nowhere comfortable as it was raining, I felt almost desperate that we got the wrong hotel as I could not see the area in the dark. We lazily moved up the room in that small building and surprised a to find a very pleasant good-taste room, clean and smelling nice, spotless, and the air conditioning was perfect, beds were soft. I had a good night's sleep to wake up to a sunny morning and we first headed to buffet. The restaurant was not air-conditioned but nevertheless the ambiance was cool early morning. It could get hotter though the longer you stay. Asian spread on the buffet was good and some western food was not bad either. If you wake up early, you will enjoy the breakfast and the ambiance. We headed to a nice walk around the hotel and find it really likable although there was not much to do after breakfast except to go to the beach and dip in the pool with a lot of sun beds.Over all it was relaxing and worth it.
Very relaxing hotel with a lovely pool situated close to the beach and short walking distance to the village for shops and restaurants. Our room was very spacious with the largest bed that I have ever seen. The decor throughout the hotel is unusual in that the occasional furniture, tables, stools etc are made of ceramic in primary colours which gives a very modern and distinctive feel. We found that the staff were very obliging providing extra towels and pillows immediately when asked for. We were on room and breakfast basis and there was plenty of variety on offer, both Asian and European. Again the staff were very friendly and attentive. We would definitely return to the Cera and recommend it for a relaxing stay.
Perfect location Rooms are very big Hotel staff lovely Pool area great comfortable sun beds Would definitely recommend to stay Food great Swimming pool lovely Very clean hotel Very near to the beach Great range of rooms to choose
Having stayed at the Novotel and the Regent in the past, decided to go with reports on TripAdvisor and give the Cera a try - and we definitely didn't regret it. Very good sized airy feeling room with everything you needed. Perfectly comfortable bed. Excellent housekeeping, so everything kept nice and clean. Breakfast was fine - depending on hotel occupancy a buffet is offered - when occupancy is low you choose from a (limited) menu. The food was nice and fresh even from the menu. During our 10 day stay we had buffets for 9 days, which consisted of cereals, bread, pastries, yoghurt, fresh fruit, juices, coffee or tea, an egg station, some Western items but mainly Asian items. A great start to the day, although some things were a little odd for Western palates. Good sized swimming pool and plenty of sunbeds with mattresses. We both got a slight skin irritation from the pool water at one stage, but that settled quickly. All in all, a very good stay and we'd definitely return.
The hotel is gorgeous perfect location for the village The rooms are spacious and very comfortable The pool area is very relaxing sunbeds are very comfortable The staff are very friendly The breakfast is lovely You can have Thai cooking lessons with the most lovely lady Recommend this hotel
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 202 reviews