- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Four Points by Sheraton Houston - CITYCENTRE
3.0 out of 5.0Enter your dates to see prices
Four Points by Sheraton Houston - CITYCENTRE
3.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 23 reviews
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Recent guest reviews
We were assigned a room that smelled terrible and had paint peeling off the walls. We asked for a new room and were assigned the room next door that was just as malodorous and in need of repair. We refused to stay in either room. At least they reversed the charge on our credit card. We will never stay at a Sheraton again.
There was a terrible water pressure in the shower. The AC unit would not cool the room cooler than 75°. The ceiling outside my room had fallen through as if there was some sort of flooding on the floor above me. Old hotel the only reason they get the money they do is because of location.
We loved the location. Staff was nice and helpful! We will definitely be staying again on our next trip back to Houston.
Very convenient to City Centre events, entertainment, shopping and dining. The hotel staff was superb! Very polite. When we mentioned it was our anniversary, they went out of their way to help us celebrate. Our suite was clean and comfortable.
This is my second trip to Houston staying at this hotel. The lobby looks really. Ice and updates but the rooms are not at the same level. It is apparently an older place which is fine. Nothing to bad with it but just not upscale as the price suggested. The rate was over 200 dollars with taxes; 189/nt. That is ridiculous to me considering the sink in the bathroom didn't provide hot water and made noises if it was turned up to get to hot water and the tub would stop running water when turned to attempt to gain hot water. The staff for the most part is pretty nice so can't complain there but again the price in houston suggested more upscale while it really should reflect middle of the road. The only reason I have stayed there is the location next to city centre.Probably won't make a third stay there.
Needed to be close and you were! I am not spending 258 at the Sorella.. I am a starwood member and had a wonderful upgrade so thank you!
All my requirements were met, this is the 1st time I will be using the hotel, all what I have being hearing is very true, it was our wedding anniversary and my wife don't feel like leaving when it was time to check out
We stayed during 07/04 and location was super nice. Big fire works event was near from our Hotel so we watched our room. It was so good. Room was clean and specialy Bathroom was super nice. They did not have free breakfast but just behind the hotel, they have lot of restaurants so we walked for eating.
It was accessible to all the places I wanted to go for shopping and dining.
Average, hotel checked me out of my room after first night even though I had multiple nights booked. Besides that experience was on par with Budget hotel.
Hard to get in the doors, very crowded. And you could hear the neighbors toilets flushing. But comfy bed and clean room. Very close to our travel plans and easy to find.
the hotel is beautiful and modern,the room is big and clean, easy to get every where. The only uncomfortable is too close to highway.
My new favorite hotel. I recommend this one to every one of my friends. The staff is great and the bed is so comfortable. Loved the pillows as well.
Room was decent, front staff has poor customer service! Argued w me regarding double charge, hung up on me, then realized their mistake and said they would refund mycard. Manager said his name was Bob then he said his name was Shamboi. Full of bs either way-needs some serious retraining.
Location was excellent. Price was average. Room Was very clean.
Hotel Staff was excellent all the way from front desk to maid service... every problem (few) resolved wit little or no effort. Suite resembled 2bedroom apt- home away from home
I only checked into this hotel for a night. At times I don't feel like staying at home so I check into a nice hotel and get away for a few hours. I decided to check out Four Points since it's not to far away from my home. The lobby area is very spacious and open. The gentleman that helped with my check-in was so professional and very helpful. When I checked into my room I wasn't crazy about the decor. I felt it could be a lot more contemporary but that's just me. The water pressure was not the best but it didn't stop me from enjoying an amazing bath. I asked for my room to face the pool area so that I wouldn't be close to the street. It was rather cold so I know I wouldn't have to worry about loud noises coming from the pool and I enjoy looking out at the water. All in all I enjoyed my night getaway and for the price I can't complain.
Very nice ! Close to mall and excellent dining plus close to Beltway 8.
Very friendly, courteous and helpful staff; comfortable room; good breakfast buffet; lousy main restaurant for dinner; very convenient for highway travel; overall good value;
The hotel is really clean and nice! Even though it's right on the two largest highway intersection in Houston, it's very quiet as well. I got a deal on this stay, but for the location and the quality of the place, I'd stay for the normal price. Also, the concierge was very polite.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Bar/lounge
- Outdoor pool
Located in Memorial within a short walk of Town and Country Village, Four Points by Sheraton Houston - CITYCENTRE is within 2 miles (3 km) of Memorial City Mall. This 171-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Also near this Houston hotel are Lakeside Country Club and CityCentre Houston.
Dining
Start each morning with buffet breakfast, available for a fee from 7 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Rooms
All of Four Points by Sheraton Houston - CITYCENTRE's 171 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free bottled water. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. Phones, ironing boards, and desks are also available.
Property features
At Four Points by Sheraton Houston - CITYCENTRE, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for Four Points by Sheraton Houston - CITYCENTRE
dump
Everyone
We were assigned a room that smelled terrible and had paint peeling off the walls. We asked for a new room and were assigned the room next door that was just as malodorous and in need of repair. We refused to stay in either room. At least they reversed the charge on our credit card. We will never stay at a Sheraton again.
overpriced old hotel
Everyone
There was a terrible water pressure in the shower. The AC unit would not cool the room cooler than 75°. The ceiling outside my room had fallen through as if there was some sort of flooding on the floor above me. Old hotel the only reason they get the money they do is because of location.
amazing
Everyone
We loved the location. Staff was nice and helpful! We will definitely be staying again on our next trip back to Houston.
nice hotel
Everyone
Very convenient to City Centre events, entertainment, shopping and dining. The hotel staff was superb! Very polite. When we mentioned it was our anniversary, they went out of their way to help us celebrate. Our suite was clean and comfortable.
not worth the money this time
Everyone
This is my second trip to Houston staying at this hotel. The lobby looks really. Ice and updates but the rooms are not at the same level. It is apparently an older place which is fine. Nothing to bad with it but just not upscale as the price suggested. The rate was over 200 dollars with taxes; 189/nt. That is ridiculous to me considering the sink in the bathroom didn't provide hot water and made noises if it was turned up to get to hot water and the tub would stop running water when turned to attempt to gain hot water. The staff for the most part is pretty nice so can't complain there but again the price in houston suggested more upscale while it really should reflect middle of the road. The only reason I have stayed there is the location next to city centre.Probably won't make a third stay there.
city centre
Everyone
Needed to be close and you were! I am not spending 258 at the Sorella.. I am a starwood member and had a wonderful upgrade so thank you!
good treats
Couples
All my requirements were met, this is the 1st time I will be using the hotel, all what I have being hearing is very true, it was our wedding anniversary and my wife don't feel like leaving when it was time to check out
super nice place
Families
We stayed during 07/04 and location was super nice. Big fire works event was near from our Hotel so we watched our room. It was so good. Room was clean and specialy Bathroom was super nice. They did not have free breakfast but just behind the hotel, they have lot of restaurants so we walked for eating.
near city center. great location for shopping and dinning.
Families
It was accessible to all the places I wanted to go for shopping and dining.
corporate travel
BusinessTravelers
Average, hotel checked me out of my room after first night even though I had multiple nights booked. Besides that experience was on par with Budget hotel.
