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Recent guest reviews

We were expecting to be able to swim, but the pool was already closed and tarped. The room wasnt amazing or anything, but it wasnt terrible either. They only came to clean one day and we stayed 4. The phone didnt work...but we didnt really need it anyway. They only gave us 2 rolls of toilet paper and when we ran out of those 2 we asked for more and they only gave us 1. There was no soaps or shampoos, the last night we asked for soap and towels and the guy on duty wasnt very nice about it. They just seem like maybe people steal from them alot maybe...so they are protective of their items. We did NOT have a bad time. This hotel served its purpose. The beds were fine, very bouncy, and the pillows were comfortable.

Check in and about 3 hours. I started itchy right away after I laid down. Was bitten in several places. The bathroom door will not open bc of bed was in the way. If you are a bigger in size you could not fit through door!!! There was inner door of which someone was very loud and scary. They kept trying to get into our room!! My husband went to find us another hotel and we checked out by turning in the key to the front desk and told the lady we couldn't stay here. Guess we should have called the police on the next room. Went back to get manager to sign off on refund and he was very rude and wouldn't sign refund because we didn't check out!! :( I will never stay at a American Best Inn again!!!!!!!!!!!! Not happy with Orbitz either, I feel they should have gotten the refund for me! Will book my own rooms for now on!!!!!

2 main reasons for lower scores. When we added a night, the manager would not give us a discount. Hard floor in room seemed good, but was dirty and was not mopped the whole time we stayed. Additionally, the only hot food for breakfast was waffle and toast. A couple of the employees were welcoming and very helpful, but in general the staff was not very outgoing or friendly.

This hotel was located in a great spot, right off the interstate and very close to fast food places and stores. The hotel staff were great but the bed needs to be replaced. This is not a fancy hotel and one should not expect too much because this is a budget hotel. Overall, I would stay here again but if I wanted a pricey hotel I would look elsewhere.

No smoking room had smoke smell that did not clear out of room. Everything else was OK.

room was very clean. Nice place to stay for the money

It was clean and the staff was very friendly. Good value for the price you pay. We would stay here again!

very clean rooms the shower head is short & the breakfast is skimpy but other than that it was a great hotel. Friendly staff & a nice place to stay.

Great value! The room and pool were both clean and the staff members were very friendly and helpful. We enjoyed our stay and I was very glad to have a comfortable room for a decent price. I would recommend this hotel to my friends. =D

I was worried throughout, this hotel needs a major remodel and then some upkeep.

A little dated, but as far as comfort and price,it couldn't be beat. I would stay there again without looking elsewhere.

Good location and very clean plus great people make a nice stay. Will go back.next year.

The cleaning of the tub could have been done. Refigerator froze everything. Started out with HBO then it went away and even lost some local channels. Staff was friendly enough and helped me with my oxygen machine install. Pool was not ready until May 1st.

We enjoyed our stay. Our room was clean and nice. The staff was friendly.

When I checked in the lady at the front desk was more than friendly and helpful. The next morning I was awakened by a young man telling me that I was late in checking out, the only thing was I was not suppose to check out till the following morning. Also, with a "DO NOT DISTURB" sign on the door. When I checked out, the same young man was working the desk. I told him I was checking out, he asked what room and that was it. No "thank you", no "kiss my butt", nothing, just stared at me. Also, if you are planning on using wireless internet, forget it. You will spend more time trying to stay online than its worth.

I checked out reviews before booking and they were good.On the way down the girlfriend decides to look it up on her Iphone. Said she,did you know this is a extended stay motel? Said I,no I did not. In our area a motel offering this is in financial trouble and not well maintained attracting the crinimal types.So not knowing what to expect we rolled in. I gotta tell you whata relief to find our concerns unfounded. It was a very pleasant stay on a par with rooms I've paid much more for and CLEAN which I think is the most important .Check em out,you'll be glad you did.

clean rooms, close to restaurants, great value for the money

good location, clean rooms, courteous staff, quiet.

the room was clean and the staff was excellent. recommended

Just the right location for my trip. Across in front of a shopping center and a little over a mile from my family's home and the church of the funeral I was attending. Also very quite at night.. I felt safe and comfortable.

Industrial Rd Malvern AR

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Americas Best Value Inn Malvern places you 1.1 mi (1.8 km) from College of the Ouachitas. This 60-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony, a refrigerator, and a microwave.


Property features

Americas Best Value Inn Malvern features an outdoor pool, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Suite, 1 King Bed

King 1 | Sleeps 2

Room, 1 Queen Bed, Smoking

Queen 1 | Sleeps 5

Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 5

Guest reviews for Americas Best Value Inn Malvern

Everyone (1) Couples (10) Business (4) Family (13) Other (3)
4
Partner Couples Families

We were expecting to be able to swim, but the pool was already closed and tarped. The room wasnt amazing or anything, but it wasnt terrible either. They only came to clean one day and we stayed 4. The phone didnt work...but we didnt really need it anyway. They only gave us 2 rolls of toilet paper and when we ran out of those 2 we asked for more and they only gave us 1. There was no soaps or shampoos, the last night we asked for soap and towels and the guy on duty wasnt very nice about it. They just seem like maybe people steal from them alot maybe...so they are protective of their items. We did NOT have a bad time. This hotel served its purpose. The beds were fine, very bouncy, and the pillows were comfortable.

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. We strive to provide a superior guest experience, and it did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, Hotel Manager

1

horrible and would refund $.

Everyone
False!!!!!!!!!!!!!

Check in and about 3 hours. I started itchy right away after I laid down. Was bitten in several places. The bathroom door will not open bc of bed was in the way. If you are a bigger in size you could not fit through door!!! There was inner door of which someone was very loud and scary. They kept trying to get into our room!! My husband went to find us another hotel and we checked out by turning in the key to the front desk and told the lady we couldn't stay here. Guess we should have called the police on the next room. Went back to get manager to sign off on refund and he was very rude and wouldn't sign refund because we didn't check out!! :( I will never stay at a American Best Inn again!!!!!!!!!!!! Not happy with Orbitz either, I feel they should have gotten the refund for me! Will book my own rooms for now on!!!!!

By , from Arkansas on Jul 3, 2017

4

price good/$11 added for dog.

Couples

2 main reasons for lower scores. When we added a night, the manager would not give us a discount. Hard floor in room seemed good, but was dirty and was not mopped the whole time we stayed. Additionally, the only hot food for breakfast was waffle and toast. A couple of the employees were welcoming and very helpful, but in general the staff was not very outgoing or friendly.

By on Oct 12, 2015

3

good value, great location.

Families

This hotel was located in a great spot, right off the interstate and very close to fast food places and stores. The hotel staff were great but the bed needs to be replaced. This is not a fancy hotel and one should not expect too much because this is a budget hotel. Overall, I would stay here again but if I wanted a pricey hotel I would look elsewhere.

By on Jun 7, 2015

3

no smoking room

Couples

No smoking room had smoke smell that did not clear out of room. Everything else was OK.

By on Mar 26, 2015

5

clean affordable place to stay

BusinessTravelers

room was very clean. Nice place to stay for the money

By on Feb 23, 2015

3

nothing special, but good for the price

Couples

It was clean and the staff was very friendly. Good value for the price you pay. We would stay here again!

By on Sep 18, 2014

5

malvern

BusinessTravelers

very clean rooms the shower head is short & the breakfast is skimpy but other than that it was a great hotel. Friendly staff & a nice place to stay.

By on Aug 25, 2014

5

great room for the price!

Families

Great value! The room and pool were both clean and the staff members were very friendly and helpful. We enjoyed our stay and I was very glad to have a comfortable room for a decent price. I would recommend this hotel to my friends. =D

By on Jul 6, 2014

2

worry

Couples

I was worried throughout, this hotel needs a major remodel and then some upkeep.

By on Mar 3, 2014

Americas Best Value Inn Malvern

1656 Industrial Rd, Malvern, AR 72104
url importing https://www.orbitz.com/Hot-Springs-Hotels-Americas-Best-Value-Inn-Malvern.h1118920-p2.Hotel-Reviews