The staff at this hotel did a great job when I had an issue with my room. My room was super noisy and I couldn’t sleep until 3 AM local time. They move me to another room the next night. They did the right thing. They also gave me a $50 voucher.
Stay was very pleasant. Food and shops were all within walking distance and parking was walking distance as well. Next door at the International market place. Kids loved the pool.
Nice boutique hotel in good location. Bar scene is fun and bartenders are super nice. Things I did not like--window faced a parking garage and they charge $35 a day for resort fee. With this you get access to their tiny pool, a towel, shaved ice and flip flops. Not a good deal.
Love the suite and even more if there was s bathtub. Love friendly staff They were excellent referring a doctor, my daughter got sick and a doctor came pick us up snd was so wonderful to get that service! Thats why my rating is excellent!
We stayed 5 nights in December 2019. Room was big and clean. Staff were very friendly. The hotel is centrally located, next door to a mall with cafe, grocery store and restaurant. The only thing I did not like was because it is right next to a mall, the noise (air conditioners?) from the mall was bothersome. But overall, I like the hotel.
Just an overall great hotel to stay in and location was close to everything such as shopping, restaurants, Waikiki Beach, etc etc
Great location for beach, restaurants and shopping!
This is the cutest place ever!! They location is great, and the staff was more than helpful. Would deff recommend, this is the place to be :) loves it
Close to shops and restaurants including public transpo
Great midcentury modern design, excellent restaurant and coffee bar, wonderful people.
One block off beach. Loud music and party noise outside the hotel lasted half the night. Orbitz did not disclose at point of sale that hotel is undergoing renovation. Call to check status!
Rooms had 2 king size beds which was ideal for families traveling with 2 young children. Staff were very friendly and helpful. Offered free shaved ice at 1 every day and the pool area was nice!
Located in Waikiki, The Laylow, Autograph Collection is adjacent to International Market Place and within a 5-minute walk of other popular sights like Waikiki Beach. This 4-star hotel has 251 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. To-go breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
50-inch LED TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Balconies or patios, refrigerators, and free newspapers are other standard amenities. Housekeeping is available on request.
At The Laylow, Autograph Collection, guests enjoy an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is offered for USD 50 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a 24-hour business center, and a meeting room.
The staff at this hotel did a great job when I had an issue with my room. My room was super noisy and I couldn’t sleep until 3 AM local time. They move me to another room the next night. They did the right thing. They also gave me a $50 voucher.
Your five-star rating means everything to us, thank you! We look forward to welcoming you back.
Thank you for the five-star review. It means so much to know you had a wonderful stay. Please, come back soon!
Stay was very pleasant. Food and shops were all within walking distance and parking was walking distance as well. Next door at the International market place. Kids loved the pool.
Nice boutique hotel in good location. Bar scene is fun and bartenders are super nice. Things I did not like--window faced a parking garage and they charge $35 a day for resort fee. With this you get access to their tiny pool, a towel, shaved ice and flip flops. Not a good deal.
Aloha! Your feedback highlights some of the more unique features of staying at The Laylow, and we know that future travelers of Waikiki will appreciate the insights that you have shared. Even though some aspects of your experience fell short, we’re delighted that the time you spent at Hideout was truly memorable, with the laid-back yet vibrant atmosphere, live entertainment, and lovely libations winning over your heart. We hope that upon your return to Honolulu, you will give our boutique-styled property another chance to further impress and earn that fifth star! Mahalo!
Love the suite and even more if there was s bathtub. Love friendly staff They were excellent referring a doctor, my daughter got sick and a doctor came pick us up snd was so wonderful to get that service! Thats why my rating is excellent!
Aloha! It was a pleasure to have your family settle in with us at The Laylow and we appreciate your thoughtful praise for our amazing staff. While we wish that everyone would have remained healthy during your entire stay, we’re pleased to see that we were able to step in and assist you in getting aid for your daughter. Earning your five-star rating for this quality of comforting care and personalized service means the world to us. We all hope that your daughter is feeling much better now and would love a chance to welcome you back on your next Waikiki getaway. Mahalo!
We stayed 5 nights in December 2019. Room was big and clean. Staff were very friendly. The hotel is centrally located, next door to a mall with cafe, grocery store and restaurant. The only thing I did not like was because it is right next to a mall, the noise (air conditioners?) from the mall was bothersome. But overall, I like the hotel.
Aloha! We can’t tell you how excited we were to read that your five-night stay was five-star worthy from beginning to end, with just one little issue from the ambient noise outside your room. We always want you to feel totally at home in the comfort of your guest room, so please don’t hesitate to reach out to the Front Desk with any concerns on a future visit. Our staff is there to assist you with anything and everything you could need and we wish we had a chance to ensure you were always resting in the perfect level of comfort throughout your entire visit. We hope from your glowing praise for all other aspects of your Laylow experience that we will have the chance to fully impress on your next visit to Honolulu. Mahalo!
Your perfect score has brightened our day, thank you! Come back soon!
Thank you for choosing our property for your recent stay. We look forward to providing you with an improved experience during your next visit.
Aloha Guest! While we always hope that your stay will be perfect from beginning to end, when concerns arise we are happy to do everything we can to ensure an exceptional stay and we are so glad that you enjoyed a five-star experience with us! We appreciate your wonderful comments and excellent rating for The Laylow, Autograph Collection. Please think of us when planning your next Waikiki getaway! Mahalo!