Superior Room
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Regal Riverside Hotel
4.0 out of 5.0Enter your dates to see prices
Regal Riverside Hotel
4.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 37 reviews
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Recent guest reviews
my friend left his pillow during our stay, he call they said they had it so he took cab all the way over there, but they refused to give it to him and said i would have to come personally. this is not the costumer service I'm looking for Thanks Kirk Jackson
Good pool, good sauna and gym. Check in was super slow, waking time was approximately 40 minutes... location is excellent if you want to have a rest. Good food around the hotel. Towels were old and toilet of room 821 had some bad smell .
Extremely nice big roomy rooms with nice setting and beds and best views anywhere in H.K. or Macau or in the world most likely with that reasonable price and 5 *s restaurants down stairs and staffs are most helpful and well mannered! Close proximity to the New Town and Shatin Center with even the direct bus stop just out side of hotel to airport terminals and everywhere else! Me and family just totally love this hotel with its most reasonable price! Only criticisms are that:- some of the wardrobe panel sliding doors are too old and broken and the small fridge is not cold to store food items and cannot be regulated! Highly recommended! Look forward to staying there in summer and swim in the big pool! Your loyal patron , Mrs. Mimi Chiu
We were upgraded to a big room, it's clean and we had a nice night. Most of the guest are from great china and they never queue up while check in check out which the staffs doesn't care at all.
It should be good if mini-bus service is provided every 0.5-1 hour at a low cost.
I had been stay here for the pass few years & will be back for sure.
Will stay in this hotel on my next trip in Hong Kong
Good location, it's a bit old, but it's OK for what you pay.
Family room was comfortable for family of four. Shatin has good metro connection, even if there is about 15 minute walk to the station from the hotel, across the river and through the shopping mall.
Excellent hotel. Very clean, with large rooms and friendly staff. Very close to city center in Shatin.
I have stayed at this hotel a few times and I have not been disappointed. I just regret on this trip I was too busy and was not able to use its very beautiful outdoor swimming pool and the gym. As usual the restaurants in the hotel is amazing. I am sure next time I come to Hk I will stay here.
This hotel is great its close to everything shopping train station
I'm very happy to see that the wall color is my favorite purple. The wifi is not free in the room but you have 30 minutes free wifi in the lobby. Not too bad.
Had to pay US $15 a day for Wifi, outdoor pool is not open before April 6th, have to walk bout 15 - 20 minutes to Sha Tin Center and train station, a taxi ride to Sha Tin Center costs HKG$22.00 plus HKG$5.00 per luggage.
30 years old hotel but keeping so well at nice location. Restaurants with most kinds of cuisine available to choose. Unfortunately, this time's room type was smaller than mentioned on booking.
Too crowded. The front desk was swamped with people and not enough staff to handle the check in and check out
Perfect except Wifi is not included in the package. Nice restaurants and good swimming pool.
The hotel is located in a quite area of Hong Kong but yet closed to a big shopping center and also the Mass Transit Railway station. Hotel room is of good size, clean and quite. In room internet access causes extra, but there is free WiFi access at the lobby. Had the in room internet access been included, I would rate it a five star for business.
My colleague stayed here under my booking, and reported to me that she was delighted with all aspects of her accommodation, including room, breakfast, staff response, pool and spa. The only minor drawback is that the hotel is located away from the main part of Shatin, which means that shopping and public transportation have to be reached by taxi or similar. But this is a small issue in the context of an outstanding stay. Definitely fantastic value.
hotel is old and the staff are rude.So I don't think they deserve to be a four star hotel
Hotel highlights
- Close to Ten Thousand Buddhas Monastery
- Free WiFi in rooms and public areas
- Onsite dining
- Spa
Located in Sha Tin Wai within a short walk of Sha Tin Park, Regal Riverside Hotel is within a mile (2 km) of other popular sights such as Snoopy World. This 1138-room, 4-star hotel has 8 restaurants, a full-service spa, and an outdoor pool. On a river, it's also near Ten Thousand Buddhas Monastery and Tsang Tai Uk Village.
Dining
Enjoy dining at Leau Restaurant, one of 8 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
Rooms
All 1138 air-conditioned rooms provide coffee makers, safes, and desks. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers.
Property features
Guests of Regal Riverside Hotel enjoy a full-service spa, an outdoor pool, and a health club. If you drive, self parking is HKD 200 per day, or you can take advantage of the airport shuttle (available on request) for HKD 130 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Guest reviews for Regal Riverside Hotel
Business Travelers
my friend left his pillow during our stay, he call they said they had it so he took cab all the way over there, but they refused to give it to him and said i would have to come personally. this is not the costumer service I'm looking for Thanks Kirk Jackson
excellent room except the toilet smell on room 821
Everyone
Good pool, good sauna and gym. Check in was super slow, waking time was approximately 40 minutes... location is excellent if you want to have a rest. Good food around the hotel. Towels were old and toilet of room 821 had some bad smell .
nice comfy hotel-big rooms!
Everyone
Extremely nice big roomy rooms with nice setting and beds and best views anywhere in H.K. or Macau or in the world most likely with that reasonable price and 5 *s restaurants down stairs and staffs are most helpful and well mannered! Close proximity to the New Town and Shatin Center with even the direct bus stop just out side of hotel to airport terminals and everywhere else! Me and family just totally love this hotel with its most reasonable price! Only criticisms are that:- some of the wardrobe panel sliding doors are too old and broken and the small fridge is not cold to store food items and cannot be regulated! Highly recommended! Look forward to staying there in summer and swim in the big pool! Your loyal patron , Mrs. Mimi Chiu
cheap price and nice room
Everyone
We were upgraded to a big room, it's clean and we had a nice night. Most of the guest are from great china and they never queue up while check in check out which the staffs doesn't care at all.
a little far from train station.
Everyone
It should be good if mini-bus service is provided every 0.5-1 hour at a low cost.
room are big & clean
Everyone
I had been stay here for the pass few years & will be back for sure.
nice hotel. close to river, restaurant and mall
Everyone
Will stay in this hotel on my next trip in Hong Kong
family weekend
Couples
Good location, it's a bit old, but it's OK for what you pay.
good for family stay
Families
Family room was comfortable for family of four. Shatin has good metro connection, even if there is about 15 minute walk to the station from the hotel, across the river and through the shopping mall.
excellent hotel
Singles
Excellent hotel. Very clean, with large rooms and friendly staff. Very close to city center in Shatin.