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Customs House Hotel

3.0 star property
Waterfront hotel with free breakfast and a restaurant

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Photo gallery for Customs House Hotel

Breakfast, lunch, dinner served; seafood
Breakfast, lunch, dinner served; seafood
Superior King Standard | Desk, free cribs/infant beds, free WiFi, bed sheets
Superior Waterfront King Room | Desk, free cribs/infant beds, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
1 Murray Street, Hobart, TAS, 7000
  • Place, Salamanca Market
    ‪3 min walk‬
  • Place, Salamanca Place
    ‪5 min walk‬
  • Place, Constitution Dock
    ‪7 min walk‬
  • Airport, Hobart, TAS (HBA-Hobart Intl.)
    ‪22 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Quadruple Room

  • 280 sq ft
  • Sleeps 6
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed
  • City view

View all photos for Waterfront King

Waterfront King | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront King

9.2 out of 10
Wonderful
(9 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • City view

View all photos for Standard Queen Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Queen Room

8.4 out of 10
Very good
(15 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Ocean view

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cribs/infant beds, free WiFi, bed sheets

Queen Above Bar

8.4 out of 10
Very good
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Garden view

View all photos for Superior King Standard

Superior King Standard | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior King Standard

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Water view

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cribs/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed
  • Harbor view

About the neighborhood

Hobart

Located in Hobart Central Business District, Customs House Hotel is within a 5-minute walk of popular attractions such as Salamanca Market and Salamanca Place. This 30-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Brooke Street Pier - 2 min walk - 0.1 miles
  • Salamanca Market - 3 min walk - 0.2 miles
  • Salamanca Place - 5 min walk - 0.3 miles
  • Franklin Wharf - 7 min walk - 0.4 miles
  • Constitution Dock - 7 min walk - 0.4 miles

Getting around

  • Tasmanian Transport Museum Station - 15 min drive
  • Hobart International Airport (HBA) - 17 min drive

Restaurants

  • ‪Zimmah Coffee City - ‬4 min walk
  • Tesoro
  • ‪Mary Mary - ‬3 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪Retro Cafe - ‬3 min walk

About this property

Customs House Hotel

Waterfront hotel with free breakfast and a restaurant
Guests staying at Customs House Hotel enjoy free WiFi in public areas, laundry facilities, and an ATM. Offsite parking is available for a fee. A multilingual staff is on hand to assist with dry cleaning/laundry and luggage storage.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and desks are also standard.

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Property entrance
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  • Free WiFi
  • Restaurant
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9.0 out of 10, Wonderful, 1,000 reviews
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The price is $160
Jan 25 - Jan 26
Total with taxes and fees
The Macquarie Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

What can I see around Customs House Hotel?

This hotel is situated in Hobart Central Business District within a 10-minute walk of Salamanca Market and Salamanca Place. You'll also find Hobart Cruise Terminal and Wrest Point Casino within a short drive.

Will I be able to park at Customs House Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for AUD 20 per night (reservations required).

Does Customs House Hotel have a casino on the premises?

No, Customs House Hotel doesn't have a casino.

Will I find an indoor pool at Customs House Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Customs House Hotel?

At this historic hotel, couples will appreciate amenities like a bar and a restaurant plus some guestrooms include ocean views.

Does Customs House Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Customs House Hotel have a restaurant with a breakfast menu?

Yes, Customs House Hotel serves free cooked-to-order breakfasts at Customs House Restaurant each morning.

Will Customs House Hotel allow pets to stay for free?

No, pets aren't allowed at Customs House Hotel.

Does Customs House Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Customs House Hotel?

The closest major airport to Customs House Hotel is Hobart International Airport (HBA), which is 11.6 mi away (17 minutes by car).

Are there rooms with balconies at Customs House Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or garden views.

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 894 reviews
Rating 8 - Good. 356 out of 894 reviews
Rating 6 - Okay. 87 out of 894 reviews
Rating 4 - Poor. 20 out of 894 reviews
Rating 2 - Terrible. 14 out of 894 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, property conditions & facilities
Coffee was lukewarm
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A querky bulding that has been well renovated despite the overall age of the building. Excellent location and a great bar
Stayed 3 nights in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Lovely staff and full of character. Great breakfast.
Stayed 7 nights in Oct 2025

10/10 Excellent

Thao Minh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating- helping us store our fresh food on our first day before check-in and helped us cook our eggs for the Three Capes hike. The location is fantastic and the room was clean and spacious. Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for walking the town. Near Salamanca Market which is opened on Saturdays. See the Antarctica Museum. Waterfront offers lots of seafood and other options.
Stayed 2 nights in Sep 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient property, walk all around waterfront. Food was really good. Just the bed was a bit too soft and some noise from outside at night.
Stayed 1 night in Sep 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent venue
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, lovely location, lovely staff. Room was very spacious and very well stocked with tea and coffee making materials.
Stayed 1 night in Sep 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Liam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean room, lovely view, close to Salamanca markets, great food at the restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old world charm. Great location, great restaurant and great staff. The room was clean and comfortable. I’ll be back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marlin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in arguably one of Australia's best locations. I stay here twice a year for work and look forward to it each time. The rooms are terrific and the pub downstairs has beautiful food and good vibes.
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Traveled with partner
Liked: Staff & service, amenities
Great location , friendly and helpful staff and complimentary breakfast.
Stayed 5 nights in Sep 2025

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, staff were friendly and accommodating to any need
Stayed 1 night in Sep 2025

10/10 Excellent

Airene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the place is at the perfect location on everything from restaurants, bus stops, pier, Salamanca Market, shops, tour pickups, etc. Breakfast were excellent, hotel bar and restaurant were a bonus. Having a laundry outside our room were very helpful.
Stayed 12 nights in Aug 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It filled my requirement of being close to Markets and other options
Stayed 1 night in Aug 2025

8/10 Good

Cameron

Stayed 2 nights in Aug 2025

8/10 Good

Antoinette

Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We spent several days there last week. The room was comfortable & clean. Our only comment was the hairdryer was out of another era. We needed some extra towels & the staff quickly got them. The staff were wonderful. Everyone was pleasant & accommodating. We arrived late due to a flight change & were able to arrange to pick up a key using technology. My daughter figured it out. I would have had a bit of a problem! Breakfasts were included & delicious. We needed to have them ready quickly a few times & we arranged this the night before & it was done without a problem. The restaurant is popular in Hobart too and we went for Happy Hour & for dinner one night. It was delicious. The location is great. Our room had a harbor view. Walked right over to the Salamanca Market on Saturday. We’d absolutely go there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy accommodation Great location Enjoyable pub and dining experience Location was very convenient
Stayed 3 nights in Aug 2025

8/10 Good

Kristin

Stayed 1 night in Jul 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff have to be congratulated, staying at Customs House ended up being one of the highlights of our holiday.
Stayed 7 nights in Jul 2025

10/10 Excellent

Lilliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently sited. Close to the city, the market, ferries, buses, and restaurants. I would highly recommend staying there.
Stayed 7 nights in Jul 2025

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