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Customs House Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Customs House Hotel

A balcony with a table and chair, overlooking a cityscape with buildings and a river.
A street scene at dusk with a restaurant and a building with a sign that reads "Mission".
A spacious restaurant with high ceilings, exposed beams, and a bar area. Tables are arranged for dining, and the floor features a patterned carpet.
A modern hotel room with a large bed, a desk, and a dining area.
A restaurant with a large window, a table, and a bench.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
1 Murray Street, Hobart, TAS, 7000
  • Place, Salamanca Market
    ‪1 min walk‬
  • Place, Salamanca Place
    ‪2 min walk‬
  • Place, Constitution Dock
    ‪7 min walk‬
  • Airport, Hobart, TAS (HBA-Hobart Intl.)
    ‪17 min drive‬

Room options

View all photos for Quadruple Room

A hotel room with three beds, a desk, and a chair.

Quadruple Room

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 3 Twin Beds and 1 Double Sofa Bed

View all photos for Waterfront King

A hotel room with a large bed, a desk, a chair, and a TV.

Waterfront King

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a small table with a vase of flowers, and a window with curtains.

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room

A modern hotel room with a bed, a blue armchair, a wooden desk, and a stone wall.

Standard Queen Room

8.8 out of 10
Excellent
(19 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Twin Room

A hotel room with two beds, a chair, a small table, and a nightstand with a lamp.

Waterfront Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Queen Above Bar

8.4 out of 10
Very good
(22 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Standard

A hotel room with a bed, a blue sofa, a wooden table, and a chair.

Superior King Standard

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Studio Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a vase of flowers.

Waterfront Studio Room

10.0 out of 10
Exceptional
(4 reviews)
  • Water view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Waterfront King Room

A modern hotel room with a large bed, a desk, and a dining area.

Superior Waterfront King Room

9.8 out of 10
Exceptional
(6 reviews)
  • Harbor view
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Hobart

Located in Hobart Central Business District, Customs House Hotel is adjacent to Salamanca Market and within a 5-minute walk of other popular sights like Salamanca Place. This 30-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Salamanca Market - 1 min walk - 0.1 miles
  • Brooke Street Pier - 2 min walk - 0.1 miles
  • Salamanca Place - 2 min walk - 0.1 miles
  • Franklin Wharf - 7 min walk - 0.4 miles
  • Constitution Dock - 7 min walk - 0.4 miles

Getting around

  • Tasmanian Transport Museum Station - 15 min drive
  • Hobart International Airport (HBA) - 17 min drive

Restaurants

  • ‪Zimmah Coffee City - ‬4 min walk
  • ‪Tesoro - ‬5 min walk
  • ‪Retro Cafe - ‬3 min walk
  • ‪Hobart Coffee Roasters - ‬3 min walk
  • ‪Fish Frenzy - ‬4 min walk

About this property

Customs House Hotel

Guests staying at Customs House Hotel enjoy free WiFi in public areas, laundry facilities, and an ATM. Offsite parking is available for a fee. A multilingual staff is on hand to assist with dry cleaning/laundry and luggage storage.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and desks are also standard.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Built in 1846
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

What can I see around Customs House Hotel?

This hotel is situated in Hobart Central Business District, just steps from Salamanca Market and Salamanca Place. You'll also find Brooke Street Pier and Mona Ferry Terminal less than a mile away.

How much does it cost to stay at Customs House Hotel?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at Customs House Hotel on Nov 8, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Customs House Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for AUD 20 per night (off-site parking (reservations required)).

Does Customs House Hotel have a casino on the premises?

No, Customs House Hotel doesn't have a casino.

Will I find an indoor pool at Customs House Hotel?

No, there is no indoor pool at this hotel.

Is Customs House Hotel good for couples?

At this historic hotel, couples will appreciate amenities like a restaurant plus some guestrooms include an ocean view and free WiFi.

Are there hot tubs at Customs House Hotel?

No, there isn't a spa tub at this hotel.

Does Customs House Hotel have a restaurant with a breakfast menu?

Yes, Customs House Hotel serves free cooked-to-order breakfasts at Customs House Restaurant each morning.

Will Customs House Hotel allow pets to stay for free?

No, pets aren't allowed at Customs House Hotel.

Are there connecting rooms at Customs House Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Customs House Hotel?

The closest major airport to Customs House Hotel is Hobart International Airport (HBA), which is 11.6 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Customs House Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean and garden views.

Customs House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 466 out of 958 reviews
Rating 8 - Good. 364 out of 958 reviews
Rating 6 - Okay. 94 out of 958 reviews
Rating 4 - Poor. 20 out of 958 reviews
Rating 2 - Terrible. 14 out of 958 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, top staff, beautiful food!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and restaurant. The location was perfect and close to everything.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast, dinner and location was awesome
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff perfect location awesome place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the historic place, nice room, good location and breakfast hit the spot.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about the property
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg the bed was amazing! The bar and breakfast was fantastic.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice complimentary breakfast and room comfortable
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here. Fabulous location, service and food.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff. Terrific breakfast
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast onsite was great. Very convenient location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet. Helpful staff. Excellent cooked breakfast included.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay great staff brilliant location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a lovely stay here. Lilly especially was very helpful in securing another night stay & generally great at her job. The breakfast included was sensational too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place to stay on the harbour
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff welcoming and helpful in all aspects of our stay. All areas clean and comfortable. Food delicious. Enjoyable experience.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Great location , friendly and helpful staff and complimentary breakfast.
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Good central spot
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, friendly staff. Would defo stay again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the bar area and the Guinness on tap sensational, good sports options on. Our room was perfect and clean. King studio waterfront. The dinner and wine was fantastic with great service from all the staff. Breakfast amazing. Memorable place to stay and will be back. Thanks to all at customs house.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay lovely staff
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast, which was included with the hotel price. This helps to offset the dysfunctionality involved in accessing the room through a staggered stairwell system. However, the location of the hotel on the bayfront is extremely convenient to tours on the water.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
great location
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent as before. Staff fantastic. The room was tired and needed a tidy up and the parking provided was great.
Stayed 1 night in May 2026