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Rosa Zen Hotel & Spa

3.0 star property

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Photo gallery for Rosa Zen Hotel & Spa

A hotel room with two beds, a ceiling fan, and a large plant.
A salon with two barber chairs, a large mirror, and a plant.
A buffet with various food items, including fruits, pastries, and a coffee station.
A room with a wooden wall, a sofa, and red decorations.
A modern living room with a sofa, a dining area with chairs, a kitchen with a refrigerator, and a ceiling fan.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
15 Bui Thi Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh City, 0084
  • Place, Pham Ngu Lao Street
    ‪7 min walk‬
  • Place, Bui Vien Walking Street
    ‪8 min walk‬
  • Place, Ben Thanh Market
    ‪10 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, No Windows

A hotel room with a bed, a desk with a chair, a mirror, a wardrobe, and a bathroom visible through an open door.

Superior Room, No Windows

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, bedside table, lamp, and a large plant.

Deluxe Double Room

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a large mirror, a chandelier, and a potted plant.

Deluxe Twin Room

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a ceiling fan, and a large plant.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Grand Room

A modern living room with a sofa, a dining area with chairs, a kitchen with a refrigerator, and a ceiling fan.

Grand Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Ho Chi Minh City

Rosa Zen Hotel & Spa places you in District 1, within a leisurely stroll of popular sights such as Ben Thanh Market and Pham Ngu Lao Street. This 43-room, 3-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Tao Dan Park - 1 min walk - 0.1 miles
  • Pham Ngu Lao Street - 7 min walk - 0.4 miles
  • Bui Vien Walking Street - 8 min walk - 0.5 miles
  • Ben Thanh Market - 10 min walk - 0.6 miles
  • Saigon Square - 14 min walk - 0.7 miles

Getting around

  • Saigon Railway Station - 8 min drive
  • Ben Thanh Station - 10 min walk
  • Tan Son Nhat Intl. Airport (SGN) - 24 min drive

Restaurants

  • ‪Mango Restaurant - ‬1 min walk
  • ‪Circle K - ‬1 min walk
  • ‪Pho Son Nga - ‬2 min walk
  • ‪Little Cam - ‬5 min walk
  • ‪Banana's Juice Shop - ‬4 min walk

About this property

Rosa Zen Hotel & Spa

Guests of Rosa Zen Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa services. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 344000.00 per vehicle one way, as well as an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a computer station, free newspapers, and laundry facilities.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, safes, and desks are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rosa Zen Hotel & Spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • hoang-lien

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Built in 2002
  • Designated smoking areas
  • Renovated entire property - November 2017

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 235000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 344000.00 per vehicle (one way)
  • Rollaway bed fee: VND 235000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hoang Lien
Hoang Lien Hotel
Hotel Lien
Lien Hotel
City View Hotel Ho Chi Minh City
City View Ho Chi Minh City
City View Hotel
Sense City Hotel & Spa Hotel
Sense City Hotel & Spa Ho Chi Minh City
Sense City Hotel & Spa Hotel Ho Chi Minh City

Frequently asked questions

Is free cancellation available at Rosa Zen Hotel & Spa?

Rosa Zen Hotel & Spa offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Rosa Zen Hotel & Spa?

This hotel is situated in District 1 within a short 12-minute walk of Ben Thanh Market and also 12 minutes on foot from Pham Ngu Lao Street. You'll also find Bui Vien Walking Street and Saigon Square less than a mile away.

Is there parking available at Rosa Zen Hotel & Spa?

No, there isn't parking at this hotel.

Is there a spa at Rosa Zen Hotel & Spa?

Rosa Zen Hotel & Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Rosa Zen Hotel & Spa include a casino on the premises?

No, Rosa Zen Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Rosa Zen Hotel & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Rosa Zen Hotel & Spa?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and bathrobes.

Are there hot tubs at Rosa Zen Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Rosa Zen Hotel & Spa have a restaurant that serves breakfast?

No, Rosa Zen Hotel & Spa doesn't have a restaurant that serves breakfast.

Will Rosa Zen Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Rosa Zen Hotel & Spa.

Are there connecting rooms at Rosa Zen Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Rosa Zen Hotel & Spa?

The closest major airport to Rosa Zen Hotel & Spa is Tan Son Nhat Intl. Airport (SGN), which is 4.4 mi away (24 minutes by car).

Are there rooms with balconies at Rosa Zen Hotel & Spa?

No, there aren't any guestrooms with balconies at Rosa Zen Hotel & Spa.

Rosa Zen Hotel & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 201 reviews
Rating 8 - Good. 65 out of 201 reviews
Rating 6 - Okay. 63 out of 201 reviews
Rating 4 - Poor. 12 out of 201 reviews
Rating 2 - Terrible. 19 out of 201 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel
Stayed 14 nights in Jan 2023
Verified review

8/10 Good

Hayden Lee

Liked: Staff & service
Disliked: Room comfort

Pretty good

Pretty good stay. Sections of the hotel look very tired, could do with an update. AC wasn't very powerful. Overall a pretty convenient location and good for a short stay.
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Hung

Disliked: Amenities, property conditions & facilities
Owner let this good location property run down, staff is very limited.
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Lutovio PJ

Liked: Staff & service, amenities
Disliked: Cleanliness
Hi Expedia Slow service for facilities. Staff needs more good attitude to help customers. Staff don’t sleeping on your duty. Do your staff allows to sleep on duty.?
Stayed 14 nights in Apr 2023
Verified review

2/10 Terrible

Shine

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staffs, not helpful of presenting information of the surroundings
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Thi Kim Loan

Arrived 5 minutes before 2pm check in time and they said you have to wait until 2pm to checkin! Breakfast photos are all over their website, however they no longer offer breakfast. Which has always been free with your accommodation as I’ve stayed there multiple times over the past 12 years.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Thuy T

Disliked: Cleanliness, staff & service, amenities
Not clean had to ask for towels had to ask bed sheets change
Stayed 14 nights in Mar 2023
Verified review

2/10 Terrible

Hong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very dirty. I can not stay and get out quickly. Very very bad and I move to another hotel cross streets A 25 hotel right now. If you take money back for me. And I says thank you 🙏
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Donna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Needs TLC

This place needs a lot of maintenance. The plugs in both the bath and the sink were broken. The fridge didn’t work. Otherwise it was fine
Stayed 3 nights in Sep 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Moldy place

This place is full of mold. In the bathroom there was a water leak from the roof so it was always wet floor and a lot of mold. Very dangerous and unhealthy. We told the staff, they offered a new room but didn’t care about the water leak. We had cockroaches in the room. Only nice thing was the comfortable bed.
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible - avoid this place!

We do not recommend this place! The staff speaks very little English, are not very nice and smoke in the lobby. We woke up at 2am because the fire alarm was going off. Not 100% sure if it was the staff but we saw them smoking earlier. The rooms are very disgusting - walls are dirty and they don’t empty the trash can between different guests. The price do not match the place at all!
Shower curtain falling out of the wall
Stayed 2 nights in Nov 2022
Verified review

2/10 Terrible

john

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Be careful with this hotel not recommended

I have been to this hotel in years past it was wonderful they changed owners and I would not recommend it at all. 5 days in the hotel they did not make the room once didn't take the trash out it started piling up. At the end of the stay they charged me $25 for checking out half hour late. The staff is unacceptable at best. I would advise everybody to look very carefully as to rent in this hotel. It was a couple rooms where people didn't spend the night and I'm not sure exactly what was going on other than they used it for an hour and left you make the decision what they were doing.
Stayed 6 nights in Oct 2022
Verified review

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

This is the first negative review I have ever done. The first room I was in had a broken fridge, a broken air conditioner and was not clean. I asked to be moved. The second room had a broken toilet and broken tv. I asked for them to be fixed and was told that this was a bad hotel, I should expect things like this. I fixed the toilet myself. The room was dirty and unmaintained. The shower curtain and bathroom walls had mould everywhere, and the sleeping area had filthy walls, mould and humidity pealing paint. If you are asthmatic stay away from this place. There was one helpful person at the front desk.
Stayed 5 nights in Sep 2023
Verified review

6/10 Okay

Kah Hui

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're just looking for a super cheap accommodation, this is good enough. However, that is about the only thing you'll get. Front desk service is...pretty lousy (guy isn't very friendly, and basically doesn't do anything). Room is not exactly the cleanest (there was a cockroach in my room on L4, which we got rid of ourselves and didn't see anymore thereafter, BUT STILL). The dressing table was a little dusty, but I just wiped it down with my own wet tissue. Wardrobe door is a little creaky. One thing to also note - the electricity in the room goes out once you leave the room (remove the key from the wall plug) so the fridge switches off, which means anything you try to chill - does not continue chilling. Overall, not recommended unless your #1 priority is cost.
Verified review

2/10 Terrible

Hayato

受付したらオーナーが変わってて潰れてました
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

yuhachi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントは日本語を話す明るい女性がいましたが結婚してアメリカに行くとか、辞めたら日本語は通じません。 サービスの水、コーヒーは無し、アメニティーも 期待しないでください、寝るだけの古いホテルです。 目の前にコンビニがあるから水はそこで買うようにして ください。 安い部屋を選んだからか、 ベッドメイキングや掃除も２日に１回といわれました。 エアコンはゴンゴン音がしてます。 このホテルを決めたのはバスが付いてたから、 でも蛇口が動かない、シャワーで湯船に溜めました。 お湯は熱いのが出ます。 WiFiもホテルよりも他所から漏れてるフリーWiFiが 速いです。 ホテルの良いところは無関心だから出入りが楽です。 女性を連れ込むには気兼ねないですね。 エレベーターに空のコンドーム袋が捨ててありました。 ただホテルの前には女性はいないです。
Verified review

6/10 Okay

Nhat Tuan

Vệ sinh phòng

Dọn vệ sinh không thường xuyên
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Torben

Liked: Staff & service

Centralt beliggende

Centralt beliggende, men lidt nedslidt både toilet og bad - ingen forhæng bruser, kun to håndklæder ingen vandkedel
Stayed 1 night in May 2023
Verified review

4/10 Poor

Kjeld

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service bruger vi ikke her

Ganske enkelt ingen service fra uvenligt personale Prisen var sat 75 % ned og denne pris svarer til kvaliteten Gammelt og skævt. Positivt er at det varme vand er der hele tiden.
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mangelhaft

Wir vebrachten 11 Nächte in einem "Deluxe-3-Bett-Zimmer", das bei der Buchung mit 32qm angegeben war. Das Zimmer, was wir bekommen haben, war höchstens 24qm. Die Lager des Hotels ist gut, nahe an allem und trotzdem für Saigons Verhälnisse ruhig. Das Zimmer wurde nicht automatisch sauber gemacht, sondern nur nach Aufforderung. Klopapier wurde nicht automatisch nachgefüllt. Staff ist freundlich und hilfsbereit, abgesehen von einem Mitarbeiter, als wir bei ihm wegen Magen-Darm-Problem nach einer 2.Rolle Klopapier gefragt haben, teilte er uns mit, dass pro Zimmer und Tag nur eine Rolle gibt. Zustand des Zimmers ist heruntergekommen. Mehrere Schimmelstellen an Decke und Wand sowie reparaturbedürftigte Stellen am Fußboden. Badewanne und Wachbecken haben keine Stöpseln, sodass wir ständig kleinere Sachen in den Abguß verloren hatten. Es gab kleine kriechenden Insekten im Zimmer, deren Art wir nicht identifizieren konnten. Man nimmst es nicht so genau mit der Reinigung. Wlan ist nicht immer verfügbar oder langsam.
Stayed 11 nights in Feb 2023
Verified review

10/10 Excellent

Mamoru

Liked: Staff & service
値段を考えたら良かったです。
Stayed 7 nights in Feb 2023
Verified review

2/10 Terrible

Hiroshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

とにかく汚いです。

4泊しました。私はアジアのホテルは慣れている方ですが飛び抜けて汚いです。冷蔵庫の中は前の人の残りが腐った状態で入ったままでした。浴槽も髪の毛で汚く掃除そのものをしていません。全くおすすめしません。
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Larvy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hitel con una disciplina excelente
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a good hotel
Stayed 14 nights in May 2022
Verified review

6/10 Okay

Vinicius

Is a very old hotel need to maintance frequently wash basin Popup waste fail to response daily housekeeper must check. Any nice location easy excess to eatery. Bw Be back to stay again my next trip.😁😁😁
Stayed 1 night in Apr 2022