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It was fantastic stay with this hotel Alagon Saigon Hotel and Spa, great location at heart of HCM city. I would specially thanks for great staffs Steven Nguyen, Taylor and Lisa, they all communicate with fluent English and very friendly. I definitely will recommend to my friend and staffs if any one come to visit Ho Chi Minh CIty, this is the hotel you must stay. Thank you all!
We had a lovely time at Alagon, our rooms were in the same wind as the pool/spa and had a great view. Very nice breakfast, rooftop pool nice if a bit crowded but the hotel is quite big. Great location. Anna at reception was really helpful. Had a very good massage at the spa. Would recommend.
It was a great pleasure to be picked up by Driver Lee at the airport and he spoke very well and was very friendly throughout the journey from the airport to the hotel. Well done and keep it up! Hope to stay in Alagon again!
Pros: free massages, afternoon high tea, no charges for mini-bar fridge - good for family travellers / bag packers etc Cons: room window was timed for privacy protection I guess but then why have the window. Aroma in the rooms smelt extremely strong lemongrass even after I switched off the aroma burner Fitness center has faulty treadmill which was still operational lucky to have noticed early in the run Pool was small Restaurant staff kept asking me to swap between restaurants of the adjacent hotel because of my booking / room number after I was seated Front office staff inconsistent behaviour, some are extremely nice and some are rude as hell, I asked for a total invoice / receipt which I always take from all hotels when checking out and I was redirected to Agoda. Could live with a little less drama especially on business trips
I stayed here for 3 nights in an executive room while visiting family. Staff were exceptional from wait staff in dining room to the front desk reception. Breakfast was a highlight as was the complimentary daily High Tea. 500m walk ( 5mins ) to Ben Thanh and other attractions in Ho Chi Minh city. Will definitely come back .
The hotel is located not far from the ben than market and a short walk to the palace. The rooms are a nice size and quite comfortable. The pool and bar upstairs are a bit small, but still comfortable. The best part about this place is the breakfast buffet and afternoon tea in the restaurant downstairs.
Great stay and very delicious breakfast! Plenty of fresh fruits, I love the dragon fruit. Close to all the downtown sites with just a short 5 to 10 minute walk. Mike and Steven took good care of me!!!
We really enjoyed our visit here. Staff were amazing, especially Taylor & Anna at reception, and Huyin in the restaurant-who was so attentive to us and whose recommendation for dinner in the hotel restaurant was spot on! Lovely presentation and taste to dinner. The bedroom was quite small but had everything we needed and the bed was so comfortable. We had a problem with air conditioning and staff immediately sorted us with another room and helped us move. Breakfast was great with so much variety and there were 2 chefs cooking eggs fresh. The rooftop pool was a welcome area to relax in after a day in the city heat and was open until 10pm with a jacuzzi also beside the rooftop bar. Our package included afternoon tea and a spa treatment-again staff were lovely and this also enhanced our visit. Although only graded as 4 star the staff in hotel made it 5 star for us!
We stayed at the Alagon for 4 nights. Our family of 4 had one room with a two queen sized beds (We paid an extra $10 a night for a fold out bed as our kids didn't want to share). The room was neat and clean. Breakfast was delicious each morning. Only negative I can think of is there was no fresh air - one tiny window with no view/ no balcony. Bathroom also had no window. This was bearable for the 4 day stay.
Stayed here for a 3 nights and in comparison to the 3 previous hotels we stayed at over the last few weeks, this was average accommodation. We booked a room with a window however having it covered (with film over it) and it opening onto the AC units it wasn't really worth the upgrade. We originally had to move from our first room as the noise from the AC units was unbearable. The staff accommodated us within 3 hours, which we were appreciative. Our second room - same issue with the window as the first room. You could still hear the AC units but it was better. The bed was the worst bed/mattress we'd ever slept on. It made noise every time we moved, therefore waking us up and we both had sore backs. We mentioned this to the staff but nothing was done. Our booking included a complimentary massage which came in handy especially with our 'bed' issue. The Hotel was clean and the breakfast was great. The restaurant staff was friendly and accommodating. The Tuesday afternoon Tea cooking demo was awesome - definitely fun. Pros - great location and easy to get around, good selection for breakfast, onsite restaurant, close to markets, clean hotel, friendly cleaning staff, 3-5pm afternoon high tea which was lovely. Cons - Front desk - would be nice if they greeted ALL patrons (even with a simple smile) and opened the door for all (not selected patrons), concierge/front desk to share more information about what to do in HCMC - not just check you in and out. The fact that we had to wait for staff to finish their chats with one another and then attempt to interrupt them so we weren't hanging around waiting was not acceptable. Had we not paid in advance then we would have checked out. - Bedding.
Located in Downtown Ho Chi Minh City, Alagon Saigon Hotel & Spa is within a 5-minute walk of Pham Ngu Lao Backpacker Area and within 15 minutes of other popular attractions like Ben Thanh Market. This 56-room, 4-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and a fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 3 coffee shops/cafés. For your convenience, a buffet breakfast is served each morning for a fee.
All 56 air-conditioned rooms provide minibars, free bottled water, and safes. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Phones and desks are other standard amenities.
Guests staying at Alagon Saigon Hotel & Spa enjoy access to a full-service spa, a fitness center, and a spa tub. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 840000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.