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Trust Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for Trust Hotel

A modern indoor swimming pool with a rectangular shape, surrounded by dark marble tiles and a wooden ceiling.
A modern kitchen area with wooden ceiling slats, a stone wall, and various kitchen appliances.
A modern bathroom with multiple shower stations, each equipped with a mirror and a handheld showerhead. There are several white stools for seating, and the floor is made of large, speckled tiles.
A modern lobby with a reception desk, seating area, and large windows.
A modern office space with a long wooden desk, multiple chairs, and a brick accent wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-14-10 Hikarimachi, Higashi Ward, Hiroshima, 7320052
  • Place, Mazda Zoom-Zoom Stadium
    ‪15 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪3 min drive‬
  • Place, Kamiyacho
    ‪5 min drive‬
  • Airport, Iwakuni (IWK)
    ‪78 min drive‬

Room options

View all photos for Single Room, Non-smoking

A hotel room with a bed, a desk, a chair, a trash bin, and a coffee maker.

Single Room, Non-smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Deluxe Capsule room, Non-smoking (Cabin - Male-Only Area)

A hotel room with a bed, a desk, a chair, and a large window with a blind.

Deluxe Capsule room, Non-smoking (Cabin - Male-Only Area)

  • Sleeps 1

View all photos for Capsule Room Non-smoking Upper-level Cabin In Women-only Area

A hotel hallway with a wooden floor, a chair, a mirror, and a wall-mounted bag rack.

Capsule Room Non-smoking Upper-level Cabin In Women-only Area

  • Sleeps 1

View all photos for Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

A compact hotel room with a mirrored wardrobe, a small desk, and a chair.

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Room

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking

A small, clean room with a bed, a desk, a chair, an air conditioning unit, and a window with a blind.

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, desk, two chairs, an air conditioning unit, and a small table.

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, a desk, a coffee maker, and an air conditioner.

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, and an air conditioning unit.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

A compact hotel room with a bed, a desk with a chair, a small table, and an air conditioning unit on the wall.

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

A compact hotel room with a bed, a desk, a chair, and a wardrobe.

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

7.2 out of 10
Good
(7 reviews)
  • 59 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

A compact hotel room with a bunk bed, a desk, a chair, and a wall-mounted bag.

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

A minimalist room with a single bed, a wooden headboard, and a light-colored wall.

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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Hiroshima City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,113 reviews
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Nov 8 - Nov 9
All taxes and fees included in total
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About the neighborhood

Hiroshima

Located in Hiroshima City Centre within a short walk of Mazda Zoom-Zoom Stadium, Trust Hotel is within 2 miles (3 km) of other popular sights such as Kamiyacho. This 109-room hotel has in-room conveniences like electric kettles, LCD TVs, and free tea bags/instant coffee.

What's nearby

  • Mazda Zoom-Zoom Stadium - 15 min walk - 0.8 miles
  • Shukkeien - 19 min walk - 1.0 mile
  • Hiroshima Central Shopping District - 3 min drive - 0.9 miles
  • Kamiyacho - 5 min drive - 1.5 miles
  • Hiroshima Museum of Art - 5 min drive - 2.3 miles

Getting around

  • Hiroshima Station - 8 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima Airport (HIJ) - 55 min drive

Restaurants

  • ‪海賊料理と牡蠣の店 村上海賊 - ‬5 min walk
  • ‪BRIDGES - ‬4 min walk
  • ‪弁兵衛 - ‬3 min walk
  • ‪カラオケスタジオ ビリーザキッド 愛宕店 - ‬4 min walk
  • ‪麺屋台我馬広島駅北口店 - ‬4 min walk

About this property

Trust Hotel

Trust Hotel features free WiFi in public areas, spa services, and microwave in a common area. You'll find limited parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a TV in a common area, a porter/bellhop, and a vending machine.
Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include electric kettles, safes, and desks.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor public bath (no minerals).

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  • Free WiFi
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  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,386 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Limited onsite parking

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (197 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 17 years old.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima

Frequently asked questions

Is a free cancellation option available at Trust Hotel?

Trust Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Trust Hotel?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Trust Hotel on Oct 12, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Trust Hotel?

This hotel is situated in Hiroshima City Centre within a short 14-minute walk of Mazda Zoom-Zoom Stadium and also 11 minutes on foot from Hiroshima Toshogu. You'll also find Hijiyama Garden and Kyobashi River less than a mile away.

Will I be able to park at Trust Hotel?

Yes, there is an electric car charging station available.

Is there a spa available at Trust Hotel?

Spa services at the hotel include massages.

Does Trust Hotel include a casino on the premises?

No, Trust Hotel doesn't have a casino.

Is there an indoor pool at Trust Hotel?

No, there is no indoor pool at this hotel.

Is Trust Hotel good for couples?

Amenities that appeal to couples at this hotel include a down comforter, a separate bathtub and shower, and slippers.

Are there hot tubs at Trust Hotel?

No, this hotel doesn't have a spa tub.

Does Trust Hotel feature a restaurant that includes a breakfast menu?

No, Trust Hotel doesn't have a restaurant that serves breakfast.

Does Trust Hotel allow pets to stay free of charge?

No, pets aren't allowed at Trust Hotel.

Are there connecting rooms at Trust Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Trust Hotel?

The closest major airport to Trust Hotel is Iwakuni Airport (IWK), which is about 21.7 mi away. Another top airport is Hiroshima Airport (HIJ), which is around 25.2 mi away.

Can I book a room with a balcony at Trust Hotel?

No, there aren't any guestrooms with balconies at Trust Hotel.

Trust Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 441 reviews
Rating 8 - Good. 144 out of 441 reviews
Rating 6 - Okay. 47 out of 441 reviews
Rating 4 - Poor. 19 out of 441 reviews
Rating 2 - Terrible. 10 out of 441 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatio, big size room with in room coffee machine
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and the staff is very polite. The rooms are great and the breakfast was delicious
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

It was awesome and it came as advertised; I enjoyed myself while in Hiroshima
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. Staff are very helpful. The spa is a plus. Will book again in future travel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean place with a good breakfast. Labels on breakfast items would be handy but all tasty.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel offering a varied breakfast buffet Excellent staff and spotless rooms. Convenient location.
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night. Loved the layout of the small room. Wasn't going to use onsen, but couldn't get the shower to work. While onsen was small, it was nice. Hotel is on the quieter, less touristy, side of Hiroshima station. Very easy access to train station. Breakfast was just okay, but a nice perk. Rate was very affordable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
free breakfast, good overall quality
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast has many variety of Japanese and western food! Room and amenities just as good as a Toyoko Inn.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Enjoyed my stay, easy to find.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trust the Trust hotel. Excellent everything including breakfast. Would definitely stay again.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like expected from that type of hotel, nothing more, nothing less. Good quality/price
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers regular rooms, capsule like bunk rooms, and deluxe rooms. My only complaint is the capsule room doors are just an accordion style shutter. I do appreciate the in bunk television, and the adequate lock table storage. Overall, I had a good stay.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
The price was reasonable and the hotel was very clean. The quality and taste of the coffee could be improved, but other than that it was a very satisfying hotel.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is attentive and the environment is clean. There is a generous complimentary breakfast.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Probably the best hotel I stayed at during my month long trip in Japan. Clean, friendly staff, small room, good breakfast, close to the station.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Shopping close by
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time there and every thing was excellent!!👍 keep up the good work and thank you for letting me stay at your hotel.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Ehh
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Nice that I had a tv and a lot of space in addition to the bed. The rooms are not fully soundproof but most people are out during the day. I also liked the bathhouse on the lower level. You even get pajamas during your stay.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Only two walking blocks from the train station. This is the neatest, cleanest, smelling good, Hotel in Japan. The bedsheets look so clean as if they where new.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like almost everything. The size of room was perfect. A kettle in the room would be a bonus. And please have some hooks for the bathroom!There is not a single hook, towel bar or door handle to place towels and clothes.
Stayed 4 nights in Nov 2025