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Grand Prince Hotel Hiroshima

4.0 out of 5.0

Recent guest reviews

The hotel’s location is near the bay area, which is very pretty (great view), but it is not located within a walking distance from Hiroshima’s central station. HOWEVER the hotel does offer a shuttle from and to the station - which is very convenient (the shuttle follows a very precise timetable, which it will be handed to you) - no extra price for this service. The hotel’s facilities are great! They have a “kombini”(a small market with necessary goods, such as drinks, bento box, and others) at the lobby area. As well as a lot of restaurants options (fancy ones, all pricey), a bakery stand, gym, hot bath, etc... I booked a quadruple room to my party (4), our room was located on the 12th floor with a bathroom view slightly to the ocean,which was grand! The room’s size was pretty good, bigger than expected.The room offers: a kettle with mugs/glasses/ tea sachets, a hairdryers, sponges, shampoo/conditioner/soap/facial soap/lotion/toner, tv, wi do, shower separated from bathtub and toilet, among other amenities. Staff were superb! I can’t emphasise enough how welcome they made us feel and how attentive they were towards our needs! Can’t complain about it, in fact for us that was the highlight of our stay. Price was also very reasonable, according to what was being offered we paid little (not sure if it is because we booked the room during a calm season or what, but we got a very good deal). Breakfast was not included in our deal; we decided to try their breakfast once (they charged us 2300 yen per person - pricey) - and to be honest the breakfast was disappointing... the variety was indeed amazing, many options (western to Japanese Style were available and you could eat as much as you’d like - buffet style), but for the price we paid we didn’t feel like it was worth it... maybe because we have had some other AMAZING continental breakfast in other hotels and we expected more from them... Anyway we do not consider the breakfast as a must. However we had the breakfast at the sky lounge (23th floor); the view was indeed something else and the lounge is very luxurious - even though we did not love the breakfast at least we could enjoy a nice view. Another “downside” of the hotel, was the amount charged for the facilities use. The hotel charges about 2100 yen (approximately) PER DAY and PER PERSON for the gym/hot bath use...I honestly was very disappointed about that but I did know about it in advance as many hotels here in Japan do that - charge extra for the facilities use (which is something they all must review really). Since they charge (unnecessarily) for the use of their facilities I only tried their gym once - the gym is indeed great (it consists of treadmills, elliptical trainers, bike, bench, halters, yoga matches, and other machines for specific strengthening training) - too bad it is so pricey... Overall I was very pleased with my stay and I would definitely recommend this hotel for people that enjoy a bit of a luxurious stay for a reasonable price. I would say this hotel is recommended for any crowd as they offer a variety of different room types according to their guests preferences - If I have the chance I would indeed stay here again.

The hotel foyer has a stunning water feature in the middle and check in was quick. The rooms were clean and roomy enough and the beds are comfortable. The heating worked almost too well! Like most Japanese hotels, the bathroom was small and compact. Free wi-fi in the rooms was great. Our room had a gorgeous view of the water through a very large window. Although this hotel is not in central Hiroshima, there is a regular shuttle bus back into the train station which is free. There is also the local bus that stops just down from the front door of the hotel which runs more often. Catching a taxi costs around 22,000 yen one way. The staff were polite and spoke English which was helpful. The convenience store in the foyer stocked a range of goods and the prices weren't over the top. We ate at the little eatery, Okonomiyaki Kakkun, just down from the front of the hotel which serves delicious Japanese pancakes. The only down side with this property was the additional fees incurred if you wanted to use the gym or the baths. As these are both facilities of the hotel, it was surprising that you had to pay more to use them.

On 17 Jan 2018, I left my camera in a BBQ Restaurant called 大門。Since my husband and I was back in hotel and we are going back to Hong Kong very soon. We were not able to return 大門 to collect my camera. Hotel staff was very kind to help us contact 大門 and keep contact with me by email. It was an extraordinary help. The photos inside it are very precious to me. It has been an unforgettable experience and I will highly recommend both places to my friends.

We stayed here a few nights on our honeymoon. It’s okay but not as grand as they make out. The place needs a refit. The interiors are tired and dated. We booked a double room and originally got placed in a smoking room which stunk! We got moved and the staff member who moved us was lovely. However we then got a view of the car park from our room and not the sea! We also travelled on a busy few days in Japan after the new year and we had to wait 40 mins to even get checked in because everyone else was as well. We didn’t feel that welcomed as westerners, staff speak little English. The food in the Boston restaurant was nice but don’t bother with the Chinese restaurant. Really really bad service, we got ignored all the way through and had to wait 45 mins to even order a drink! Food was also terrible. The pros is that the views are stunning (if you get a room on the sea front side!) and it was easy to get a ferry to Miyajima island. I wouldn’t recommend the hotel if you want more luxury and service. Instead book somewhere more in town.

Paid 12000 for solo diner incl. One drink and one bottle of sake. Everything else than the fish was great and a good experience. But when I mentioned that the fish was bad, then the staff just leaved and didn't do anything. Told it to 3-4 staff members without any result... This is not okay at all!! They could have reacted given me rebate or something at least and then would have gotten 5+

My husband and stayed here for a delightful night whilst on a two day visit to Hiroshima. The hotel and it's facilities were very clean. Beds comfortable and both the bed and bathroom relatively spacious. Although away from central Hiroshima there is a free shuttle bus as well as a regularly running public bus- we used both. The ferry to Miyajima leaves directly from the hotel but can also be caught from the Peace Park or the port. We returned to the port and got a street car into Hiroden. Hotel staff were polite and exceptionally helpful. Our room had beautiful views over the bay, lit up at night, its gorgeous! If you're happy to catch the shuttle and or public transport don't let the location deter you from what will be a thoroughly enjoyable experience.

Stayed here for one night on a Wendy Wu, Jewels of Japan Tour. Reception & foyer decorated for Christmas and looked beautiful. Small convenience store in reception which was useful. Rooms dated and small and the smallest bathroom ever but it was only for one night so we coped. Noticed stains on bedding of one bed but didn't have time to get it rectified. Dinner was buffet style and ok, plenty of choice, we were sat quite a long way from the buffet which is ok if the food is nice and hot and you remember everything in one go!! Breakfast was on the top floor of hotel and the views were amazing. Reception staff friendly and very helpful when we were trying to check in with our airline for return trip. Can't comment on amenities around as we arrived quite late in the day and left early next morning.

Everything was very clean, even the carpets were bright. Comfortable king-size bed with spotless linens. Bonus points for a bedside reading lamp. The TV is on a swivel and doesn't quite align with anything. Very nice breakfast buffet with mixed Japanese and Western selections. Love that morning salad with an omelet! I finally found the road that winds through the adjacent park for a morning walk. Definitely consider this hotel if you are driving or don't mind schlepping your luggage on the hotel's shuttle.

This hotel is really situated far from most facilities. I was driving so I thought it would be ok, but to my surprise it was a good 5-10min drive from the main road through some really industrial looking area to get here. In the evening when it's really dark - it can be a bit eerie. The hotel car park was a large Times 24H facility located 100m from the front of the hotel so be warned. Drop off your luggage first before parking. This hotel is huge and caters to a lot of local tour groups. I spotted many students on their school trips here. A lot of corporate business type guests as well. There is a mini mart in the lobby. You will need it because there is really nothing else close by. We had a family room which smelled pretty musty, but it improved after turning the air condition way up. It was a really weird wedge shaped room. The 2 sofas converted into beds and were oddly longish. Not much walking space which in the room so we had to open the luggage really along the corridor leaning from the door to the toilet. The toilet itself was large with separate shower and tub areas. It was also not the cheapest despite it's out of the way location so on retrospect I can't really find any positives to say about it. I guess it does overlook the sea so you do get a nice view from the windows - which don't open.

Stayed with my family there for a night go a cheap upgrade the main suit which has two bedrooms and rest rooms and plenty of space, that was great. Not so great was that they only had a convenient store in the lobby which was very expensive compared to normal such stores in Japan, and two registers where staffed by 4 people. The only way to get food was instand ramen because every other place was closed and or sold out at about 7:30pm. Overall I enjoyed my stay there.

23-1 Motoujina-machi Minami-ku Hiroshima Hiroshima-ken

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Fitness center

Grand Prince Hotel Hiroshima places you 4.3 mi (6.8 km) from Hiroshima Peace Memorial Park and 4.9 mi (7.8 km) from Hiroshima Castle. This 510-room, 4-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and a fitness center.


Dining

Enjoy dining at Porto Buffet Restaurant, one of 5 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

The 510 rooms are air-conditioned and have an array of amenities, including refrigerators, safes, and phones. LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and slippers. In-room massages are available, and rooms also include desks.


Property features

Guests staying at Grand Prince Hotel Hiroshima enjoy access to a full-service spa, a fitness center, and a sauna. If you drive, self parking is JPY 500 per night, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this hot springs hotel include free WiFi in public areas, 3 meeting rooms, and a business center.

Room options

Superior Double Room, Non Smoking (Club Floor, 4 Person Occupancy)

Full 1 | Sleeps 4

Deluxe Twin Room, Non Smoking (Club Floor, 3 Person Occupancy)

Twin 2 | Sleeps 3

Double Room, Non Smoking (Club Floor)

Full 1 | Sleeps 2

Family Room (3 Person Occupancy)

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 1136 reviews