8/10 Bueno
Will and Allison G., Washington, DC area
22 abr. 2025
Le gustó: Limpieza
Great house and location
Overall our two families had a great stay at 44 Mooring Bouy. The space itself worked well with the 5 bedrooms and 4 baths. Upstairs was great for the kids and the parents and a few other kids were able to stay downstairs. When we arrived at the house there was a STRONG mildew/mold smell in the house. We immediately called the management company and their after hours service connected us with the on call manager (it was a Sunday so the office was closed). He said that someone would be out the next day to take a look and bring an air purifier and change the air filter on the furnace (which I was never able to find). Our friends arrived later Sunday evening and they noted the smell as well. No one from the management company called on Monday and we just got used to the smell and enjoying our vacation. Tuesday night another of our kids arrived and immediately noted the smell of the house. On Wednesday I called the management company again. They said the person responsible for our house would call me back and would bring by an air purifier and air filter. I never received a call and when we got home that afternoon an air purifier was sitting inside the front door unplugged. That was the extent of their response. Ultimately we really enjoyed the house, the location was great: close to the beach and to the tennis and pickle ball center. It fit our families well. I just wish the property management company had been more responsive and would have done what they said they would.
Will and Allison G.
Se hospedó 5 noches en abril de 2025