Hotels with Suites in Hilo

"The checking staff was extremely inefficient, and unfriendly. The room, especially bathroom is completely outdated. Sink rusty paint coming off. How are we noisy, swimming pool merch. Way overpriced for the quality and service. The location is great though."

"Common areas were attractive. Our room was small and basically windowless. Staff was nice. Bathroom was so small you had to zigzag to reach the sink. I think a large person would struggle to navigate it. Bed comfy but pillows really small. Great amenities - convenient store, laundry, drinks, games, white noise machine, recreational gear to borrow. Location was nice, right across from the bay. I think the room in the relaxation wing was just a bummer. And I suspect the pool wing is bad too because of noise and the ocean wing looks down on a parking lot as far as I could tell. Try to get a room in the pond wing - I think you’ll have a balcony there or at least a window. Those rooms are probably nice. The place has a bit of a hostel feel. Their heart is really in the right place with their philosophy and their commitment to sharing their profits with good causes. But I partly picked them because they were listed somewhere as one of top ten hotels in the state and I’m sort of surprised they made the list considering the room we stayed in. Also they say you can tell them if you think it was poor value and pay what you think your room is worth but I would absolutely not feel comfortable doing that."

"Room was clean and beds were comfortable. The price was great for staying in a nice hotel on the water with a beautiful surrounding area. It was better than I expected based on their review score. The little gym was decent with nice weights and other equipment. Restaurant was good too."