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Holiday Inn Express Hillsborough

2.5 out of 5.0

Recent guest reviews

Staff was very accommodating and helpful in assisting me to obtain a dog friendly since I didn't realize I needed to specify it when I made my reservation. Continental breakfast ok.

Our room was comfortable and clean. The staff were helpful each day. We were in an area we weren't familiar with and the staff were helpful with maps, directions, and ideas for free time from wedding activities. Breakfast was available and everything was very clean.

Popping in for a wedding and not familiar with the area. Delighted with the staff and location. We had plenty of space and family time. We also had maps and newspapers so discovered a neighborhood parade we would have missed other wise. Would go again.

Room was fine and service was great. The only issue is that the web site indicates Tennis as one of the activities and there are no courts on or near the premises. Big downer for me but not a show stopper!

Fitness room is tiny! Bedding was excellen, soft and lots of pillows

It was clean, close to Duke for drop off at lacrosse camp. Close to interstate and breakfast was good. I would stay again if in the area.

It took more than 4 calls to get an answer to confirm our stay. Once we arrived the desk staff, Brenda, was extrely rood. I couldn't believe how she acted but I bit my tongue and just wanted our room key. She put us on second floor at the very end of the hall, little strange as the parking lot was empty. We walked in and there were two very small double beds. We booked a king so back down to try this again. BOOM - even worse service!!! She acted as if we were bothering her and told us there are never any guarantee's on rooms in hotel business. I told her I didn't need the explanations she was dishing out just a fix or refund. She then decided she wasn't going to help and turned her back to us and made a phone call. The manager on the phone must have explained how customer service works. Suddenly she was speaking nice and we got a room next to elevator, not end of hall, and with a king bed. I'm leaning on the assumption she gets off on making people uncomfortable or miserable. I will be complaining to the hotel about this incident in hopes that customer service will improve.

This is the best bet for Hillsborough NC. Good location and delightful light breakfast included. Right off the highway, but pleasantly calm and secluded feeling!

I went to my brother's wedding and wanted a close hotel. This one worked well. It was convenient, clean and the staff was very polite and helpful. I'd go again when visiting.

We arrived after midnight, were promptly greeted. Room was large, clean, quiet and well-appointed. Coffee maker in-room was a plue. Modest continental breakfast was perfectly adequate, with choice of newspapers to read. Personable employees made us feel welcome. Convenient and safe parking. I'd definitely stay there again.

This was a very nice place to stay. They are still undergoing renovations, so there are boxes in the hall and construction men walking around. However, the rooms that have been finished are quite nice. The breakfast was very good and had a nice varity of both hot and cold food as well as several kinds of juice and coffee

The place was adquate however could use a bit more cleaniness

202 Cardinal Dr Hillsborough NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of The Shops at Daniel Boone, Holiday Inn Express Hillsborough is within 2 miles (3 km) of Occoneechee Mountain State Natural Area. This 83-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Eno Gallery and Orange County Historical Museum are also close to this Hillsborough hotel.


Dining

Start your day off right with a free buffet breakfast. Get a pick-me-up at the coffee shop/café.


Rooms

All 83 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. TVs come with satellite channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and safes are also standard.


Property features

Guests staying at Holiday Inn Express Hillsborough enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Additional amenities include conference space, express check-out, and free newspapers.

Room options

Suite, Non Smoking

King 1 | Sleeps 4

Room, Non Smoking (Leisure)

King 1 | Sleeps 2

Suite, Non Smoking

King 1 | Sleeps 3

Standard Room

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express Hillsborough

Couples (2) Business (2) Family (4) Other (3) Friends (1)
5

overnight stay while traveling from florida to pa.

Singles

Staff was very accommodating and helpful in assisting me to obtain a dog friendly since I didn't realize I needed to specify it when I made my reservation. Continental breakfast ok.

By on Sep 4, 2015

5

nephew's wedding

Couples

Our room was comfortable and clean. The staff were helpful each day. We were in an area we weren't familiar with and the staff were helpful with maps, directions, and ideas for free time from wedding activities. Breakfast was available and everything was very clean.

By on Jan 18, 2015

5

so pleased

Families

Popping in for a wedding and not familiar with the area. Delighted with the staff and location. We had plenty of space and family time. We also had maps and newspapers so discovered a neighborhood parade we would have missed other wise. Would go again.

By on Nov 5, 2014

3

did the job

GetawayWithFriends

Room was fine and service was great. The only issue is that the web site indicates Tennis as one of the activities and there are no courts on or near the premises. Big downer for me but not a show stopper!

By on Apr 7, 2014

3

holiday in

BusinessTravelers

Fitness room is tiny! Bedding was excellen, soft and lots of pillows

By on Jun 30, 2013

3

place to stay in durham area

Singles

It was clean, close to Duke for drop off at lacrosse camp. Close to interstate and breakfast was good. I would stay again if in the area.

By on Jun 27, 2013

4

horrible night staff - brenda

Families

It took more than 4 calls to get an answer to confirm our stay. Once we arrived the desk staff, Brenda, was extrely rood. I couldn't believe how she acted but I bit my tongue and just wanted our room key. She put us on second floor at the very end of the hall, little strange as the parking lot was empty. We walked in and there were two very small double beds. We booked a king so back down to try this again. BOOM - even worse service!!! She acted as if we were bothering her and told us there are never any guarantee's on rooms in hotel business. I told her I didn't need the explanations she was dishing out just a fix or refund. She then decided she wasn't going to help and turned her back to us and made a phone call. The manager on the phone must have explained how customer service works. Suddenly she was speaking nice and we got a room next to elevator, not end of hall, and with a king bed. I'm leaning on the assumption she gets off on making people uncomfortable or miserable. I will be complaining to the hotel about this incident in hopes that customer service will improve.

By on May 27, 2013

5

all you could want in efficiency and location

Couples

This is the best bet for Hillsborough NC. Good location and delightful light breakfast included. Right off the highway, but pleasantly calm and secluded feeling!

By on Mar 31, 2013

4

brother's wedding visit

Singles

I went to my brother's wedding and wanted a close hotel. This one worked well. It was convenient, clean and the staff was very polite and helpful. I'd go again when visiting.

By on Sep 12, 2012

3

i would recommend

Families

We arrived after midnight, were promptly greeted. Room was large, clean, quiet and well-appointed. Coffee maker in-room was a plue. Modest continental breakfast was perfectly adequate, with choice of newspapers to read. Personable employees made us feel welcome. Convenient and safe parking. I'd definitely stay there again.

By on Dec 3, 2010