Mitsis Cretan Village

4.0 star property
Beach hotel with 5 outdoor pools, near Port of Hersonissos

Choose dates to view prices

Photo gallery for Mitsis Cretan Village

4 restaurants, lunch served
5 outdoor pools
Land view from property
In-room safe, free WiFi, bed sheets
Family Apartment, Sea View | Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Spa

Explore the area

View in a map
Limenas, Hersonissos, Crete Island, 70014
  • Place, Convention Centre Creta Maris
    ‪4 min drive‬
  • Place, Port of Hersonissos
    ‪6 min drive‬
  • Place, Star Beach Water Park
    ‪11 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪24 min drive‬

Room options

Double Bungalow Garden View

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Apartment, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 334 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

Family Apartment, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

Family Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Twin Sofa Beds and 2 Twin Beds

Double Bungalow Sea View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Bungalow Front Sea View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Hersonissos

Within a short walk of Sarandaris Beach, Mitsis Cretan Village is within 2 miles (3 km) of Convention Centre Creta Maris. This 322-room, 4-star hotel has 5 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Sarandaris Beach - 9 min walk - 0.5 miles
  • Convention Centre Creta Maris - 4 min drive - 1.5 miles
  • Aquaworld Aquarium - 5 min drive - 2.2 miles
  • Port of Hersonissos - 6 min drive - 1.9 miles
  • Star Beach Water Park - 11 min drive - 3.3 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 29 min drive

Restaurants

  • ‪Aldemar Main Restauraunt - ‬10 min walk
  • ‪Aldemar Beach Bar - ‬7 min walk
  • ‪The Big Blue - ‬7 min walk
  • ‪Saradari - ‬15 min walk
  • ‪Mitsis Laguna Main Restaurant - ‬8 min walk

About this property

Mitsis Cretan Village

Beach hotel with 5 outdoor pools, near Port of Hersonissos
Guests of Mitsis Cretan Village have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive hotel include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch TVs with cable channels. Other standard amenities include furnished balconies or patios, refrigerators, and safes.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Mare Thalasso. Services include facials and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Aldy
  • Dionyssos
  • La pergola
  • Thalassa
  • Veranta

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Mini golf
  • Playground
  • Rowing/canoeing
  • Shopping mall
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No elevator

More

  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Aldemar Cretan Village Hotel Heraklion
Aldemar Cretan Village Heraklion
Aldemar Cretan Village Hotel Hersonissos
Aldemar Cretan Village Hotel
Aldemar Cretan Village Hersonissos
Aldemar Cretan Village All Inclusive All-inclusive property
Aldemar Cretan Village Hotel Chersonisos
Aldemar Cretan Village Crete, Greece
Aldemar Cretan Village All Inclusive Hersonissos
Aldemar Cretan Village All Inclusive
Almar Cretan ge Inclusive inc

Frequently asked questions

Will I find all-inclusive rate plans at Mitsis Cretan Village?

Mitsis Cretan Village is an all-inclusive resort and rates come with all meals. Activities include tennis, Pilates, and live performances.

How much does it cost to stay at Mitsis Cretan Village?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Mitsis Cretan Village on Oct 27, 2025 start from $113.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Mitsis Cretan Village?

Mitsis Cretan Village provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Mitsis Cretan Village?

This hotel is located in Hersonissos within a short 14-minute walk of Sarandaris Beach. You'll also find Port of Hersonissos and Star Beach Water Park within a short drive.

Will I be able to park at Mitsis Cretan Village?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Mitsis Cretan Village?

Royal Mare Thalasso is the hotel's spa and services include facials, massages, and body treatments.

Does Mitsis Cretan Village include a casino on the premises?

No, Mitsis Cretan Village doesn't have a casino.

Is there an indoor pool at Mitsis Cretan Village?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What amenities will couples enjoy at Mitsis Cretan Village?

There are plenty of amenities for couples at this hotel, including a beach bar, 5 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Mitsis Cretan Village?

No, this hotel doesn't have a spa tub.

Does Mitsis Cretan Village feature a restaurant that includes a breakfast menu?

Yes, Mitsis Cretan Village has 4 restaurants, and serves free buffet breakfast each morning.

Does Mitsis Cretan Village allow pets to stay free of charge?

No, pets aren't allowed at Mitsis Cretan Village.

Does Mitsis Cretan Village have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mitsis Cretan Village?

The closest major airport to Mitsis Cretan Village is Nikos Kazantzakis Airport (HER), which is 14.5 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Mitsis Cretan Village?

Yes, every guestroom at Mitsis Cretan Village comes with a furnished balcony with some featuring sea or garden views.

Does Mitsis Cretan Village host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Mitsis Cretan Village.

Mitsis Cretan Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 85 reviews
Rating 8 - Good. 32 out of 85 reviews
Rating 6 - Okay. 11 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully landscaped resort with excellent food options and friendly, attentive staff. Pleasant distance from the airport for transfers. Great for kids (they loved the water slide). Only negatives; most of the pool tables in the games area are missing a full set of balls. Can be tricky securing sunloungers by the pool areas and the nighttime entertainment can be a bit noisy if staying near the amphitheatre. The beach is clean and super accessible. The sea is very rocky underfoot here but we enjoyed that because it means there’s an abundance of fish to view in shallow water close to the shore. Excellent for newbie snorkellers and/ or kids. Overall we had a wonderful, relaxed holiday in a gorgeous setting with an excellent selection of food available almost 24/7. Would not hesitate to stay here again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Ginette, Isleworth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are super friendly, all inclusive is good value, plenty of space and we had the most glorious weather!
Stayed 7 nights in Jul 2025

10/10 Excellent

Tejas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Lenismar Alves de, Swindon

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very good
Stayed 7 nights in May 2025

8/10 Good

Nydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Antonio Rogerio da Silva

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
The property is very nice and very clean the entertainment is poor food is very good the staff booked is don’t know what she due.
Stayed 7 nights in May 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Family Holiday at Mitsi Cretan Village - Service Shines! We recently returned from a fantastic stay at Mitsi Cretan Village with our 3-year-old toddler, and overall, we had a truly lovely family holiday. The standout feature of this hotel is undoubtedly its staff and service, which genuinely felt like a proper 5-star experience. From the moment we arrived, the team was incredibly attentive and hospitable. Nothing was ever too much trouble, and they consistently went above and beyond to ensure we had everything we needed. The overall atmosphere was warm and welcoming. The layout of the hotel is also excellent, with easy access to the beautiful beach and the various pools. As a family hotel, you should expect children and a lively atmosphere, which suited us perfectly. We wouldn't necessarily recommend this resort for couples or friends seeking a quieter getaway. We would also recommend requesting a room in the quieter parts of the hotel. We were initially allocated a room above the main bar, which was quite noisy. The best rooms are likely located on either side of the complex. However, it's worth noting that regardless of your room location, there will likely be some level of activity going on until at least 10 pm. Our little one absolutely loved the kids' areas, especially the fantastic pools. The kids' corner was also very welcoming, and the activities they had planned looked very interesting, with the children seeming thoroughly engaged. There were also plenty of
Stayed 7 nights in May 2025

10/10 Excellent

Adriana, Swindon

Stayed 1 night in May 2025

10/10 Excellent

Rashesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family holiday

The hotel was amazing and better than advertised. The rooms and surrounding areas were clean and airy, the location was beautiful. Travelling with a 2 year old, the all inclusive food, pizza corner and snacks were great. We really enjoyed the variety of food, especially as vegetarians. The bar staff, restaurant staff and lobby staff were amazing - super helpful. The best part was the animation team. An excellent job done by Marcone, Giorgia and Karol - our son loved the mini disco every night. They were fantastic and helped my son have a memorable holiday
Stayed 7 nights in May 2025

10/10 Excellent

Mircea Petru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

6/10 Okay

Auriol

Traveled with group
Stayed 8 nights in Jul 2024

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent dining options.
Stayed 7 nights in Jul 2024

10/10 Excellent

Marinella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety and quality of food was incredible. 5 day stay and didn’t eat the same dish twice
Stayed 5 nights in Jun 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay, good food and very hospitable. Needed a taxi to get to places around the hotel but that was easy to organise through the hotel.
Stayed 6 nights in Aug 2023

8/10 Good

Alistair

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property lovely location, exactly what was needed. Kids loved it, so i'd say it was geared up for children, though not so much for under 4s. Food and drink quality slightly lacking. Entertainment was a bit too samey, but overall such a great holiday.
Stayed 7 nights in Oct 2023

10/10 Excellent

Freli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Vera, Newbury

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent everything Staff amazing reception staff 👏 amazing, food lovely. Very nice holiday
Stayed 7 nights in May 2023

10/10 Excellent

Christos

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Schöner Aufenthalt bei sehr nettem Personal!

Im Allgemeinen war es sehr schön und wir hatten eine sehr angenehme Zeit dort verbracht!! Manche Sachen könnten besser sein, man kann aber nichts ändern, es handelt sich um ein altes Hotel, das sehr bald renoviert werden muss! Die Zimmer sind ok, die Reinigung war sehr gut, in der Taverne Frau Giouli die Bedienung, sowie die beiden Köche Lefteris und Vangelis machen ausgezeichnete Arbeit, sind sehr freundlich und bemühen sich für das Beste!! Das ganze Personal ist sehr nett, hilfsbereit, offen, will von sich erzählen und ein Teil des Urlaubs werden! Alle sind sehr froh, wenn man ihnen ein gutes Wort über ihre Arbeit sagt, sie lobt und natürlich sie machen den Aufenthalt angenehm und zum besonderen Erlebnis! Meine Familie und meine Freunde waren sehr begeistert von der Gastfreundschaft, der Qualität der Gastronomie, von der Valentina und dem Rahmenprogramm, von der Vielfalt und dem großen Angebot! Sehr bald müssen aber alle Stein-Böden frisch lackiert und die Löcher gefüllt werden, damit die Anlage überhaupt sauberer aussieht! An der Rezeption sind manche neuen Sessel nötig, die Fenster der Taverne müssen sofort gereinigt und die Lichter gewechselt werden, (sie machen einem sehr müde), die Tore mit dem Müll vom Restaurant direkt neben dem Eingang des Hotels müssen geschlossen bleiben, es sieht ja schrecklich aus, wenn man ankommt und vieles vieles mehr, damit man sich nicht so sehr unterstellt fühlt, in diesem Hotel zu wohnen und nicht in den beiden benachbarten Mitsis!!
Stayed 3 nights in Apr 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break

Very friendly staff, clean and food was good!
Stayed 7 nights in Mar 2023

10/10 Excellent

Xhuljo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed very my everything was perfect

8/10 Good

Neringa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was very pleased with customer service. All staff are extremely nice, kind and always enthusiastic to help with any queries. Regarding hotel entertainment, could be improved, even taking to the account that it was off season.
Stayed 7 nights in Oct 2022

10/10 Excellent

ESTHER

Stayed 5 nights in Sep 2022

6/10 Okay

shirley, edinburgh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Nice hotel with own beach

Bed was really firm which ment no sleep for me for a week. Rooms were small and could of been cleaner. Wifi was sketchy and limited so my husband had to buy extra data so he could send emails for work. Nearest town is a taxi ride away so you are limited to resort unless you don't mind taxis. All inclusive food was very good, cocktails awful but still a lovely place to be in May. I wouldn't book when high season. Would be too crowded.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort