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Natural History Museum of Crete is a short stroll from Castello City Hotel, and other popular attractions like Heraklion Archaeological Museum are within a mile (2 km). This 68-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. It's in the historical district and also a short walk from Freedom National Stadium and Hania Gate.

Dining

Start your day off right with a free buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.

Rooms

Castello City Hotel's 68 soundproofed rooms provide sofa beds, refrigerators, and phones. TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Desks are also available.

Property features

Renovated in 2016, Castello City Hotel offers a rooftop terrace, free WiFi in public areas, and a conference center. There's free parking, and an airport shuttle (available on request) for EUR 15 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.

Highlights

  • Walking distance to Natural History Museum of Crete
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast and manager's reception are offered (may not be available daily). A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 70 square feet (7 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site. A total renovation of this property was completed in March 2016.

  • Safe-deposit box at front desk 
  • ATM/banking 
  • Concierge services 
  • Wedding services 
  • Express check-in 
  • Express check-out 
  • Computer station 
  • Conference space size (meters) - 7 
  • 24-hour business center 
  • Conference space size (feet) - 70 
  • Conference center 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Coffee shop or café 
  • Airport transportation (surcharge) 
  • Total number of rooms - 68 
  • Multilingual staff 
  • 24-hour front desk 
  • Number of floors - 5 
  • Babysitting or childcare 
  • Elevator/lift 
  • Free breakfast 
  • Conference space 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Rooftop terrace 
  • Luggage storage 
  • One meeting room 
  • Meeting rooms 
  • Restaurant 
  • Free self parking 
  • Free parking nearby 
  • Free reception 
  • Year Built 1981 
  • Number of buildings/towers - 1 
  • Coffee/tea in common areas 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Sofa bed  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free parking nearby

Room Amenities

Castello City Hotel offers 68 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with single sofa beds. Beds feature Egyptian cotton sheets. Televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Daily housekeeping 
  • Free toiletries 
  • Desk 
  • Blackout drapes/curtains 
  • Bathtub or shower 
  • Free WiFi 
  • Connecting/adjoining rooms available 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Private bathroom 
  • Hair dryer 
  • Television 
  • In-room safe (surcharge) 
  • Sofa bed 
  • Digital TV service 
  • Soundproofed rooms 
  • In-room climate control (air conditioning) 
  • Room service (limited hours) 
  • Sofa bed size 
  • Free cribs/infant beds 
  • Egyptian-cotton sheets 

Where to Eat

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

The 5th floor - Overlooking the ocean, this restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Registry Number - 1039K013A0004300

No rollaway/extra beds available

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 15 per vehicle (one way)
  • Late check-out fee: EUR 25
  • In-room safe fee: EUR 2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Castello City
  • Castello City Heraklion
  • Castello City Hotel
  • Castello City Hotel Heraklion
  • Castello Hotel

We should mention

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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