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Castello City Hotel

4.0 star property
Family-friendly hotel with a rooftop terrace and a 24-hour business center

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Photo gallery for Castello City Hotel

Aerial view
Deluxe Triple Room | Hypo-allergenic bedding, memory foam beds, in-room safe, desk
Lobby sitting area
Front of property - evening/night
Breakfast, lunch, dinner served; Greek cuisine, ocean views

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
62 Martyron 1, Avenue, Heraklion, Crete Island, 71304
  • Place, Venetian Walls
    ‪2 min walk‬
  • Place, Historical Museum of Crete
    ‪12 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪15 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪7 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Double or Twin Room

7.4 out of 10
Good
(6 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Deluxe Room, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Deluxe Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Deluxe Triple Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Room (Family)

Family Room (Family) | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Family Room (Family)

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

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About the neighborhood

Heraklion

Castello City Hotel places you next to Venetian Walls and Hania Gate. This 68-room, 4-star hotel has conveniences like free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • Venetian Walls - 2 min walk - 0.1 miles
  • Hania Gate - 2 min walk - 0.1 miles
  • Historical Museum of Crete - 12 min walk - 0.7 miles
  • Heraklion Town Hall - 12 min walk - 0.7 miles
  • Heraklion Archaeological Museum - 15 min walk - 0.9 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 17 min drive

Restaurants

  • ‪Κρητικός Φούρνος - ‬6 min walk
  • ‪Lobby Bar Rocca A Mare - ‬8 min walk
  • ‪Βουρβουλάδικο - ‬10 min walk
  • ‪Manitu Sunset Bliss - ‬9 min walk
  • ‪Πετούσης - ‬2 min walk

About this property

Castello City Hotel

Family-friendly hotel with a rooftop terrace and a 24-hour business center
Guests of Castello City Hotel enjoy a rooftop terrace, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 25 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and express check-in.
TVs come with digital channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also standard.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The 5th floor

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (70 square feet of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1981
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 1039Κ013A0004300

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Castello City
Castello City Heraklion
Castello City Hotel
Castello City Hotel Heraklion
Castello Hotel
Castello City Hotel Crete/Heraklion
Hotel Castello City
Castello City Heraklion
Castello City Hotel Hotel
Castello City Hotel Heraklion
Castello City Hotel Hotel Heraklion

Frequently asked questions

Is free cancellation available at Castello City Hotel?

Castello City Hotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What is there to do near Castello City Hotel?

This hotel is located in Heraklion, just steps from Venetian Walls and Hania Gate, and within a short walk of Natural History Museum of Crete. You'll also find Historical Museum of Crete and Morosini Fountain less than a mile away.

Will I be able to park at Castello City Hotel?

Yes, self parking is offered for free at the hotel.

Does Castello City Hotel include a casino at the property?

No, Castello City Hotel doesn't have a casino.

Is there an indoor pool at Castello City Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Castello City Hotel?

Couples staying at this hotel will appreciate amenities like a memory foam mattress as well as a bar and an ocean-view restaurant.

Does Castello City Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Castello City Hotel feature a restaurant that includes a breakfast menu?

Yes, Castello City Hotel serves breakfast for a surcharge at The 5th floor.

Does Castello City Hotel allow pets to stay free of charge?

No, pets aren't allowed at Castello City Hotel.

Does Castello City Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Castello City Hotel?

The closest major airport to Castello City Hotel is Nikos Kazantzakis Airport (HER), which is 6 mi away (17 minutes by car).

Can I book a room with a balcony at Castello City Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or city views.

Does Castello City Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Castello City Hotel.