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The Hickstead Hotel

3.5 star property

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Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Interior entrance
Breakfast and dinner served
Exterior
24-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪1 min drive‬
  • Place, South Downs National Park
    ‪4 min drive‬
  • Place, American Express Stadium
    ‪15 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪22 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Haywards Heath

Located 1.3 mi (2.1 km) from All England Jumping Course at Hickstead, The Hickstead Hotel is within a 10-minute drive of other popular attractions like South Downs National Park. This 3.5-star hotel has 52 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • All England Jumping Course at Hickstead - 1 min drive - 0.9 miles
  • South Downs National Park - 4 min drive - 4.2 miles
  • University of Sussex - 13 min drive - 12.9 miles
  • American Express Stadium - 15 min drive - 14.1 miles
  • Brighton Beach - 21 min drive - 14.2 miles

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Woolpack - ‬3 min drive
  • ‪Jupps - ‬3 min drive
  • ‪The Bolney Stage - ‬5 min drive

About this property

The Hickstead Hotel

The Hickstead Hotel features free WiFi in public areas, meeting rooms, and conference space. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and a garden.
24-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, desks, and desk chairs are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Parking included
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$105 nightly
The price is $126
Jun 14 - Jun 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Hickstead Haywards Heath

Hickstead Hotel Haywards Heath

Hickstead Hotel

Classic Lodges Hickstead Hotel Haywards Heath

Classic Lodges Hickstead Hotel

Classic Lodges Hickstead Haywards Heath

Classic Lodges Hickstead

Classic Lodges The Hickstead Hotel

The Hickstead Hotel Hotel

The Hickstead Hotel Haywards Heath

Classic Lodges The Hickstead Hotel

The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

Is a free cancellation option available at The Hickstead Hotel?

The Hickstead Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around The Hickstead Hotel?

This hotel is located in Haywards Heath, close to All England Jumping Course at Hickstead, Bolney Estate Winery, and Ockenden Manor Spa. High Weald is also within a driving distance of 3 mi.

Will I be able to park at The Hickstead Hotel?

Yes, self parking is offered for free at the hotel.

Does The Hickstead Hotel include a casino?

No, The Hickstead Hotel doesn't have a casino.

Will I find an indoor pool at The Hickstead Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Hickstead Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Are there hot tubs at The Hickstead Hotel?

No, this hotel doesn't have a spa tub.

Does The Hickstead Hotel have a restaurant that serves breakfast?

Yes, The Hickstead Hotel serves an English breakfast for a surcharge each morning at Oak Tree Bistro.

Will The Hickstead Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Hickstead Hotel for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at The Hickstead Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Hickstead Hotel?

The closest major airport to The Hickstead Hotel is Gatwick Airport (LGW), which is 20.8 mi away (28 minutes by car).

Can I book a room with a balcony at The Hickstead Hotel?

No, there aren't any guestrooms at The Hickstead Hotel that offer a balcony.

Does The Hickstead Hotel have a wedding venue?

There are wedding services available at The Hickstead Hotel if that's in your vacation plans.

The Hickstead Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 255 out of 664 reviews
Rating 8 - Good. 236 out of 664 reviews
Rating 6 - Okay. 112 out of 664 reviews
Rating 4 - Poor. 43 out of 664 reviews
Rating 2 - Terrible. 18 out of 664 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely welcome at reception. Room although a little dated was clean with comfortable beds.
Stayed 1 night in Feb 2026

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Access not great. Staff were excellent. Room was great. Breakfast great
Stayed 1 night in Feb 2026

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff all good
Stayed 1 night in Feb 2026

6/10 Okay

Anthony

Disliked: Cleanliness
Value for money was decent. Some issues with the toilet plumbing was stressful and room needed a bit more attention to the cleaning prior to occupation. Staff were friendly and pleasant. Good parking.
Stayed 8 nights in Feb 2026

10/10 Excellent

Angela Marie

Liked: Cleanliness, staff & service, amenities
Clean room. Staff were really friendly. Room was warm and water was hot. Pleasant stay. Thank you.
Stayed 1 night in Feb 2026

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, bedroom was clean.
Stayed 1 night in Feb 2026

8/10 Good

Gail

Stayed 1 night in Feb 2026

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and functional. Only down was that it was ridiculously hot, which made for an uncomfortable night.
Stayed 1 night in Jan 2026

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities
Nice clean place, great for the money.
Stayed 2 nights in Jan 2026

6/10 Okay

Mark

Stayed 4 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Room and bathroom were very clean. Plenty of tea and coffee. Two bottles of spring water were welcomed. Tv control was not working properly. It seemed to be broken but it’s not a problem for us. Parking was easy and lots of spaces.
Stayed 1 night in Jan 2026

8/10 Good

Harry

Liked: Room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Janette

Great hotel Good parking Excellent staff
Stayed 5 nights in Dec 2025

8/10 Good

karl

Stayed 1 night in Jan 2026

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Housekeeping didn’t clean our room although we left for the day at 10am and put please clean the room sign on the door. The staff did not understand what brandy was when we asked for it at the bar.
Stayed 3 nights in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Rodaybah

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room,friendly staff and all amenities. Also take out restaurants nearby and easy access to Highway
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Property conditions & facilities, room comfort
Did not take breakfast. Parking was good
Stayed 1 night in Dec 2025

10/10 Excellent

Ese

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.
Stayed 1 night in Dec 2025

10/10 Excellent

Nigel

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All average
Stayed 1 night in Dec 2025

4/10 Poor

Ian

Business traveler
Liked: Staff & service
Disliked: Amenities
Drains stink, tv didn't work and was replaced, but then the manager guy was replacing TVs in loads of rooms all evening. Half the menu was unavailable and the restaurant was freezing. Not good. Shame really.
Stayed 1 night in Nov 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

4/10 Poor

Joanna

Stayed 1 night in Nov 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025