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The Hickstead Hotel

3.5 star property

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Breakfast and dinner served
Exterior
24-inch flat-screen TV with digital channels, TV
Premium bedding, desk, laptop workspace, iron/ironing board
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪19 min walk‬
  • Place, South Downs National Park
    ‪4 min drive‬
  • Place, American Express Stadium
    ‪14 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Haywards Heath

Located 1.3 mi (2.1 km) from All England Jumping Course at Hickstead, The Hickstead Hotel is within a 10-minute drive of other popular attractions like South Downs National Park. This 3.5-star hotel has 52 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • All England Jumping Course at Hickstead - 19 min walk - 1.0 mile
  • South Downs National Park - 4 min drive - 4.2 miles
  • University of Sussex - 13 min drive - 12.7 miles
  • American Express Stadium - 14 min drive - 13.3 miles
  • Goodwood Motor Circuit - 53 min drive - 41.4 miles

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Bolney Stage - ‬5 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪The Woolpack - ‬3 min drive

About this property

The Hickstead Hotel

The Hickstead Hotel features free WiFi in public areas, meeting rooms, and conference space. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and wedding services.
24-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, desks, and desk chairs are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

Is a free cancellation option available at The Hickstead Hotel?

The Hickstead Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around The Hickstead Hotel?

This hotel is located in Haywards Heath, close to All England Jumping Course at Hickstead, Bolney Estate Winery, and Ockenden Manor Spa. High Weald is also within a driving distance of 3 mi.

Will I be able to park at The Hickstead Hotel?

Yes, self parking is offered for free at the hotel.

Does The Hickstead Hotel include a casino?

No, The Hickstead Hotel doesn't have a casino.

Will I find an indoor pool at The Hickstead Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Hickstead Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Are there hot tubs at The Hickstead Hotel?

No, this hotel doesn't have a spa tub.

Does The Hickstead Hotel have a restaurant that serves breakfast?

Yes, The Hickstead Hotel serves an English breakfast for a surcharge each morning at Oak Tree Bistro.

Will The Hickstead Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Hickstead Hotel for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at The Hickstead Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Hickstead Hotel?

The closest major airport to The Hickstead Hotel is Gatwick Airport (LGW), which is 20.8 mi away (28 minutes by car).

Can I book a room with a balcony at The Hickstead Hotel?

No, there aren't any guestrooms at The Hickstead Hotel that offer a balcony.

Does The Hickstead Hotel have a wedding venue?

There are wedding services available at The Hickstead Hotel if that's in your vacation plans.

The Hickstead Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 251 out of 657 reviews
Rating 8 - Good. 236 out of 657 reviews
Rating 6 - Okay. 110 out of 657 reviews
Rating 4 - Poor. 42 out of 657 reviews
Rating 2 - Terrible. 18 out of 657 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Property conditions & facilities, room comfort
Did not take breakfast. Parking was good
Stayed 1 night in Dec 2025

10/10 Excellent

Ese

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.
Stayed 1 night in Dec 2025

10/10 Excellent

Nigel

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All average
Stayed 1 night in Dec 2025

4/10 Poor

Ian

Business traveler
Liked: Staff & service
Disliked: Amenities
Drains stink, tv didn't work and was replaced, but then the manager guy was replacing TVs in loads of rooms all evening. Half the menu was unavailable and the restaurant was freezing. Not good. Shame really.
Stayed 1 night in Nov 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

4/10 Poor

Joanna

Stayed 1 night in Nov 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Abraham

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Comfortable room, clean bathroom.
Stayed 1 night in Dec 2025

4/10 Poor

zoe

Disliked: Staff & service, property conditions & facilities, room comfort
Staff friendly enough. Nothing special. The bar was not stocked .. the remote control very temperamental .. heating on full with no thermostat in the room. Room clean but dated.
Stayed 1 night in Dec 2025

2/10 Terrible

Keith

Liked: Staff & service
Disliked: Amenities
Room to hot felt springs through topper all night bathroom tired cracked sink ect breakfast would not have eaten if free very disappointed
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious clean and tidy and the staff were very polite throughout the visit
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

8/10 Good

Melissa

Business traveler
Liked: Cleanliness, staff & service
Clean, spacious room
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, a little warm at night, great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Staff were helpful, appreciated there was a travel cot in my room ready which I had requested - this wasn’t guaranteed with the room I had booked. Nice and quiet. Restaurant available if you need it (I didn’t use it this time).
Stayed 1 night in Nov 2025

8/10 Good

sunmi

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking, lots of space. Nice clean room, very comfy bed and a great night’s sleep. Staff very helpful and attentive - cannot fault them. Shower was lovely, hot and powerful. All in all, very happy with my stay, would definitely stay again. Did not try any of the food so unable to comment.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Liam

Stayed 1 night in Nov 2025

6/10 Okay

Darren

Business traveler
Liked: Cleanliness, staff & service
Stayed here for 1 night . The staff were great . However the management need to make sure all TVs are working as I had no signal but staff swapped tv over 2 hours later . Plus would have been nice to have a heater in room as room was cold . The radiator was off .
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fresh food
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy, as were the common areas. Room (203) needs a bit of maintenance, cracked basin, loose tap and loose door hinge. But these did not detract from our stay. Very friendly staff.
Stayed 2 nights in Nov 2025