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Ockenden Manor Hotel & Spa

4.0 star property
Hotel with a full-service spa, near Borde Hill Garden

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Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, sun loungers
Breakfast, lunch, dinner served; local cuisine
Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Breakfast, lunch, dinner served; local cuisine
Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar

Explore the area

View in a map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD
  • Place, Ockenden Manor Spa
    ‪2 min walk‬
  • Place, Beech Hurst Gardens
    ‪5 min drive‬
  • Place, Highweald Wine Estate
    ‪9 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Cosy Room

Cosy Room | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Cosy Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Cuckfield)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Sussex)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Suite (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Double Room (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Junior Suite (Spa)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Cuckfield

Located 2.2 mi (3.5 km) from Borde Hill Garden, Ockenden Manor Hotel & Spa is within a 10-minute drive of other popular attractions like Nymans. This 28-room, 4-star hotel has free breakfast along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Ockenden Manor Spa - 2 min walk - 0.1 miles
  • Beech Hurst Gardens - 5 min drive - 2.7 miles
  • Highweald Wine Estate - 9 min drive - 2.7 miles
  • Wakehurst Place - 13 min drive - 8.3 miles
  • Brighton Beach - 27 min drive - 18.3 miles

Getting around

  • Haywards Heath Balcombe Station - 7 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪Wheatsheaf Inn - ‬12 min walk
  • ‪Rose & Crown Cuckfield - ‬7 min walk
  • ‪The Talbot - ‬2 min walk
  • ‪Orange Square - ‬4 min drive
  • ‪The Beech Hurst (Harvester) - ‬3 min drive

About this property

Ockenden Manor Hotel & Spa

Hotel with a full-service spa, near Borde Hill Garden
At Ockenden Manor Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a steam room, and free WiFi in public areas.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers, and beds sport Egyptian cotton sheets. Other standard amenities include coffee makers, free international calls, and free long-distance calls.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and December 27.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

Are free cancellation options available at Ockenden Manor Hotel & Spa?

Ockenden Manor Hotel & Spa offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see near Ockenden Manor Hotel & Spa?

This hotel is located in Haywards Heath, just steps from Ockenden Manor Spa. You'll also find High Weald and Bolney Estate Winery within a short drive.

Is there parking available at Ockenden Manor Hotel & Spa?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Ockenden Manor Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, mani/pedis, and massages.

Does Ockenden Manor Hotel & Spa include a casino?

No, Ockenden Manor Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Ockenden Manor Hotel & Spa?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Ockenden Manor Hotel & Spa?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Ockenden Manor Hotel & Spa have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Ockenden Manor Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Ockenden Manor Hotel & Spa serves free full breakfasts each morning from its restaurant.

Will Ockenden Manor Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Ockenden Manor Hotel & Spa for a fee of GBP 30.00 per pet, per night. The property also provides food and water bowls.

Does Ockenden Manor Hotel & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Ockenden Manor Hotel & Spa?

The closest major airport to Ockenden Manor Hotel & Spa is Gatwick Airport (LGW), which is 18.7 mi away (28 minutes by car).

Are there rooms with balconies at Ockenden Manor Hotel & Spa?

Yes, some guestrooms at Ockenden Manor Hotel & Spa offer a balcony and may feature garden views.

Ockenden Manor Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 184 reviews
Rating 8 - Good. 39 out of 184 reviews
Rating 6 - Okay. 19 out of 184 reviews
Rating 4 - Poor. 5 out of 184 reviews
Rating 2 - Terrible. 1 out of 184 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa at Ockenden Manor is absolutely superb – quiet, friendly, and extremely welcoming. The staff create a wonderfully relaxing atmosphere, making it an ideal place to unwind. The hotel rooms, while a little dated in style, are comfortable and well stocked with all the amenities you could need for a pleasant stay. Overall, a lovely experience with the spa as the true highlight.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing mini break.

We had a wonderful stay at Ockenden Manor, the staff are lovely, service in the restaurant is excellent and very friendly. Shout out to the chef, each dish was beautifully presented and so delicious. We enjoyed every course and then took a walk around the gorgeous gardens. Our room (Luke) was spacious, beautifully decorated with views over the gardens and the bed super comfy. Relaxing in the spa and time around the outdoor pool made for a perfect mini break. We hope to return soon!
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel in a wonderful location. Will definitely visit again soon.
Stayed 1 night in Jul 2025

8/10 Good

Shane

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Stayed 1 night in May 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room in spa building. Great spa facilities and grounds.
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location and the staff are absolutely fantastic
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel with fantastic spa.

Fabulous hotel with fantastic spa. We go when we are flying from Gatwick as 20 minutes from airport
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, excellent spa and fantastic food and wine! Couldn’t fault the 2 night trip my wife and I enjoyed and the massage was superb too! The spa facilities are great, very modern and lots to do!
Stayed 2 nights in Apr 2025

10/10 Excellent

MISS

Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies in the dining staff were remarkable. Efficient, kind and just lovely. The dining areas were so charming, and our room was absolutely lovely (we stayed in the spa). Highly recommend - as well as the delightful pub just a short walk away!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed a fair few times and always have a lovely time, the hotel is very quaint but well finished, the service is great and the spa is well specced.
Stayed 1 night in Feb 2025

10/10 Excellent

siobhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Xmas/NY 1nt break

Gorgeous room in the attick with beams, nooks & crannies. My daughter loved it! The spa is super, just annoying that a very well behaved 12yr old is only allowed to enjoy for 1.5hrs in the afternoon/evening.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Dec 2024

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