See all properties

The Birch Hotel

3.5 star property

Choose dates to view prices

Photo gallery for The Birch Hotel

2 restaurants, breakfast, lunch, dinner served; British cuisine
2 bars/lounges
Indoor wedding
Garden
Standard Room, Non Smoking (1 Double Bed) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Lewes Road, Haywards Heath, England, RH17 7SF
  • Place, Hanbury Stadium
    ‪12 min walk‬
  • Place, Beech Hurst Gardens
    ‪3 min drive‬
  • Place, Glyndebourne Opera House
    ‪28 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪23 min drive‬

Room options

View all photos for Standard Room, Non Smoking (1 Double Bed)

Standard Room, Non Smoking (1 Double Bed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Double Bed)

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (1 Twin Bed)

Standard Room, Non Smoking (1 Twin Bed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Twin Bed)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Standard Room, Non Smoking (2 Twin Beds) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (2 Twin Beds)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Exclusive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Haywards Heath

The Birch Hotel places you within a few miles (5 km) of Haywards Heath Golf Club and Borde Hill Garden. This 51-room, 3.5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hanbury Stadium - 12 min walk - 0.7 miles
  • Beech Hurst Gardens - 3 min drive - 1.3 miles
  • Wakehurst Place - 12 min drive - 7.3 miles
  • Glyndebourne Opera House - 28 min drive - 17.4 miles
  • Brighton Beach - 30 min drive - 16.1 miles

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Caffè Nero - ‬14 min walk
  • ‪Greggs - ‬13 min walk
  • ‪The Fox & Hounds - ‬18 min walk
  • ‪Orange Square - ‬3 min drive
  • ‪Francisco Lounge - ‬15 min walk

About this property

The Birch Hotel

Guests of The Birch Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can expect free WiFi and 26-inch flat-screen TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, portable fans, and phones are other standard amenities.

Similar properties

Breakfast and dinner served
The Hickstead Hotel
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 656 reviews
The Hickstead Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
  • Dogs only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus GBP 10.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

Frequently asked questions

Is free cancellation available at The Birch Hotel?

The Birch Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around The Birch Hotel?

This hotel is located in Haywards Heath, close to Bluebell Railway - Sheffield Park Station, Wakehurst Place, and Borde Hill Garden. You'll also find High Weald and Ockenden Manor Spa within a short drive.

Is parking available on site at The Birch Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Birch Hotel include a casino on the premises?

No, The Birch Hotel doesn't have a casino.

Is there an indoor pool at The Birch Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Birch Hotel?

Couples staying at this hotel will appreciate amenities like a soaking tub and around-the-clock room service as well as 2 bars.

Does The Birch Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Birch Hotel have a restaurant that serves breakfast?

Yes, The Birch Hotel has 2 restaurants, and serves an English breakfast on weekday mornings for a surcharge.

Does The Birch Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Birch Hotel for a fee of GBP 15.00 per pet, per night.

Does The Birch Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Birch Hotel?

The closest major airport to The Birch Hotel is Gatwick Airport (LGW), which is 24.4 mi away (33 minutes by car).

Are there rooms with balconies at The Birch Hotel?

No, at The Birch Hotel, there aren't any guestrooms that list a balcony.

Does The Birch Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Birch Hotel.

The Birch Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 303 out of 766 reviews
Rating 8 - Good. 339 out of 766 reviews
Rating 6 - Okay. 89 out of 766 reviews
Rating 4 - Poor. 20 out of 766 reviews
Rating 2 - Terrible. 15 out of 766 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, stayed for one night on business trip. Check in good, room quiet, warm and tidy. Evening meal very good with lots of room to relax around the bar. Breakfast, good choice, very good. Would definitely stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really clean, friendly staff, nice breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel with friendly staff. The room was very clean with a comfortable bed, storage space and an excellent shower. Fantastic breakfast with lots of choice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was in great condition and very comfortable. Every member of the staff that I encountered during my stay was friendly and helpful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ruth

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for family party food and accomadation value for money
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Excellent breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Gordon

Business traveler
Liked: Cleanliness
Original room large and clean, issue with fan/generator noise which should stopped at 9.30pm but didn’t, room was changed at 11.00pm to smaller but peaceful room. Astounded that they know about the noise problem but have not found a fix and still charge additional money as the room is large
Stayed 1 night in Nov 2025

6/10 Okay

Martin

Stayed 1 night in Oct 2025

6/10 Okay

Martin

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

8/10 Good

Sungjae

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
could do with slightly cleaner room. old building needing work
Stayed 1 night in Sep 2025

6/10 Okay

Hadley

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel looks tired needs improvements
Stayed 1 night in Oct 2025

8/10 Good

michael

Liked: Staff & service
Thanks a lot for the team, especially the receptionist, was very helpful
Stayed 1 night in Sep 2025

6/10 Okay

Steve

Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Stayed 3 nights in Aug 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, quiet room, good breakfast, helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality towels. Big car park. Good size room! Lots of food for breakfast! Very helpful staff!
Stayed 3 nights in Aug 2025

8/10 Good

Theresa

Liked: Staff & service, property conditions & facilities
Good check in, room was fine, although bed was on the small side. Bathroom was well equipped, good shower. Something fell down behind one of the bedside cabinets sadly very dusty behind
Stayed 1 night in Aug 2025

8/10 Good

Giles

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

A lovely country house hotel with a few issues.

A lovely country house hotel on the outskirts of Haywards Heath ( we walked into town a number of times in 20 minutes or so ) The building and decor are in great condition with lots of character remaining. Our room was spacious and very comfortable as well as very well equipped. The room was serviced daily with fresh consumables including water and biscuits. The bathroom was fairly modern and light and airy. The bar and bistro area look to have been recently refurbed in a fairly modern style and there is outdoor seating too. We only had breakfasts at the hotel but found the food to be well cooked and presented and very enjoyable. We had a few niggles and these may be down to low staffing levels, firstly although our room was generally lovely, cleaning was lacking. Most of the hard surfaces had a thick layer of dust and there was quite a lot of cobwebs and spiders around the ceiling, windows and even in the bathroom. Service at the bar and even at Reception was sometimes lacking too. This said, we really enjoyed our stay and may well return one day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven in Haywards Heath

Just spent a fab night in the excellent Birch Hotel. Everything was great, room, food and staff, most particularly Kim on Reception. I'm very happy to recommend this little gem. Thank you. Patrick S
Stayed 1 night in Aug 2025

10/10 Excellent

Tyler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks so much for having us! We had a great time and a lovely sleep, staff were very nice, friendly and helpful! The bar was great and the optional breakfast in the morning was delicious. Thank you again, see you soon!
Stayed 1 night in Aug 2025

6/10 Okay

Taha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay but the remote for the AC didn’t work. The plugs that are available don’t work for apple laptops chargers. The garbage been wasn’t cleared from the previous guest. There cleanliness of the room needs to be address
Stayed 1 night in Aug 2025

8/10 Good

Zak

Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

Hotels

Flights

Packages