Trivelles Waterhall Country Hotel - Gatwick

4.0 star property
Country house in Crawley

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Photo gallery for Trivelles Waterhall Country Hotel - Gatwick

Superior Double Room, 1 Double Bed, Garden View | Free WiFi, bed sheets, alarm clocks
Daily English breakfast (GBP 10.99 per person)
Lobby sitting area
Front of property
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Free WiFi

Explore the area

View in a map
Prestwood Lane, Ifield Wood, Crawley, England, RH11 0LA
  • Place, Manor Royal Business Park
    ‪7 min drive‬
  • Place, K2 Crawley Leisure Center
    ‪9 min drive‬
  • Place, Tilgate Park
    ‪9 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪9 min drive‬

Room options

Double Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds

Single Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 1 Double Bed, Garden View

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Executive Suite, Microwave, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Triple Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room

  • Sleeps 2

Single Room

  • Sleeps 1

Twin Room

  • Sleeps 2

Family Triple Room, 1 Bedroom

  • Sleeps 2

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About the neighborhood

Crawley

Trivelles Waterhall Country Hotel - Gatwick places you within a few miles (5 km) of Gatwick Aviation Museum and Manor Royal Business Park. The 20 rooms at this 4-star country house include electric kettles and TVs.

What's nearby

  • Manor Royal Business Park - 7 min drive - 2.9 miles
  • County Mall Shopping Centre - 8 min drive - 3.4 miles
  • K2 Crawley Leisure Center - 9 min drive - 4.8 miles
  • Tilgate Park - 9 min drive - 5.0 miles
  • Hawth Theatre - 9 min drive - 4.2 miles

Getting around

  • Ifield Station - 5 min drive
  • Gatwick Airport (LGW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪West Green Fish Bar - ‬5 min drive
  • ‪Costa Coffee - ‬7 min drive
  • ‪Toby Carvery - ‬6 min drive
  • ‪The Plough Inn - ‬4 min drive

About this property

Trivelles Waterhall Country Hotel - Gatwick

Country house in Crawley
Trivelles Waterhall Country Hotel - Gatwick features free WiFi in public areas and a picnic area. Self parking is offered for GBP 7.00 per day. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This smoke-free country house also has a garden.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Electric kettles and free toiletries are other standard amenities. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 7 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10.99 per person

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1800
  • Renovated entire property - November 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 12 and younger (only guests older than 12 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10.99 per person
  • Uncovered self parking fee: GBP 7.00 per day
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • The country house can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Waterhall Country House
Waterhall Country House Crawley
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Waterhall Country House
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Frequently asked questions

Is a free cancellation option available at Trivelles Waterhall Country Hotel - Gatwick?

Trivelles Waterhall Country Hotel - Gatwick provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Trivelles Waterhall Country Hotel - Gatwick?

This country house is located in Crawley, close to Crawley Town Hall, County Mall Shopping Centre, and Hawth Theatre. You'll also find K2 Crawley Leisure Center and Tilgate Park within a short drive.

Will I be able to park at Trivelles Waterhall Country Hotel - Gatwick?

Yes, uncovered parking is offered for GBP 7.00 per day.

Does Trivelles Waterhall Country Hotel - Gatwick include a casino on the premises?

No, Trivelles Waterhall Country Hotel - Gatwick doesn't have a casino.

Is there an indoor pool at Trivelles Waterhall Country Hotel - Gatwick?

No, there is no indoor pool at this country house.

What do couples enjoy most about Trivelles Waterhall Country Hotel - Gatwick?

Couples staying at this country house will appreciate amenities like a garden plus some accommodations include kitchenettes and garden views.

Does Trivelles Waterhall Country Hotel - Gatwick have a hot tub?

No, there isn't a spa tub at this country house.

Does Trivelles Waterhall Country Hotel - Gatwick have a restaurant with a breakfast menu?

Trivelles Waterhall Country Hotel - Gatwick offers an English breakfast each morning for a surcharge though there is no restaurant.

Does Trivelles Waterhall Country Hotel - Gatwick allow pets to stay free of charge?

No, pets aren't allowed at Trivelles Waterhall Country Hotel - Gatwick though service animals are welcome.

Are there connecting rooms at Trivelles Waterhall Country Hotel - Gatwick?

No, there aren't connecting guestrooms at this country house.

How far is the airport from Trivelles Waterhall Country Hotel - Gatwick?

The closest major airport to Trivelles Waterhall Country Hotel - Gatwick is Gatwick Airport (LGW), which is 4.6 mi away (9 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 24.8 mi away.

Can I book a room with a balcony at Trivelles Waterhall Country Hotel - Gatwick?

No, there aren't any accommodations with balconies at Trivelles Waterhall Country Hotel - Gatwick.

Trivelles Waterhall Country Hotel - Gatwick Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 124 out of 383 reviews
Rating 8 - Good. 108 out of 383 reviews
Rating 6 - Okay. 66 out of 383 reviews
Rating 4 - Poor. 46 out of 383 reviews
Rating 2 - Terrible. 39 out of 383 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Room was a box room so very warm. TV did not work.
Stayed 1 night in Jul 2025

8/10 Good

Ian

Stayed 1 night in Jun 2025

8/10 Good

Megs

Traveled with partner
Bed is not very comfortable, but room is cozy and grounds are lovely
Stayed 1 night in Jun 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
I left after the first night - even losing two nights of a three-night reservation because of their non-refundable policy. —There was a safety concern with no stair railing on the last set of stairs to my room. —The heated towel rack is so close to the toilet, I was unable to sit properly on the toilet because the towel rack was burning my leg. —the bathroom sink was just barely a sink. —the carpet seemed soiled - definitely not fresh and clean. I didn’t even want to go barefoot on it. —the room generally felt unsanitary - marks on the walls, the unwiped counter surface in the bathroom, the long curtains hanging to the floor, a general feeling of uncleanness. I couldn’t wait to leave when I woke up at 6:30. AND, the room was just SO SMALL I couldn‘t hardly move and definitely did not have any room for opening my suitcase. AND, the photo in the ad does not show the hotel. Instead, I think it must be a picture of a building in town. SUB PAR!!!
Toilet and heated towel rack.
Toilet and heated towel rack.
Tiny sink. I couldn’t wash my hands in it without splashing water outside the sink
Oversized curtain on the floor - window area not clean
Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
It was easy to find . But room was small and out dated . I know that's what you get in an old hotel . But curtains were ripped on the inside and wall paper coming off the walls . We had a room that faced the garden but there was old washing lines and ladders that u could see . It was a shame
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

Our stay at Trivelles was perfect. We had a friendly greeting, our room was comfortable and clean and we had everything we needed. In a pretty location too, with a couple of really nice pubs nearby. We would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service
Property was clean but a bit tried. It was a little noisy but it is in the landing flight path of Gatwick
Stayed 1 night in May 2025

2/10 Terrible

Sarah

Traveled with family
Disliked: Staff & service, amenities
Did not bear any resemblance to the photos on the website. The property was tired, tatty and in need of a total refurbishment. There was only one member of staff on duty the afternoon of the day we arrived and the same person when we checked out. Totally disinterested and not helpful at all. We had paid for breakfast x3 on booking, but was told it didn’t show up on their records?? Total sham, certainly will not be recommending this place to anyone, very disappointing.
Stayed 1 night in May 2025

6/10 Okay

Karen

Traveled with family
Disliked: Staff & service, property conditions & facilities
Property is clean but a bit tired ,tvs dont work properly can only get 1 channel ,the bath was dangerous ,like standing on a sponge but the bedding was clean .My son stayed in another room but I think they over booked and he landed up in a loft room ,no television at all ,could just fit in the shower and had aeroplanes flying over every few minutes ,he couldnt close the window as it was to warm ,avoid this room if you get offered it .
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient good value stay in a lovely setting
Stayed 1 night in Apr 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable lovely property near gatwick
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay Very reasonable rates at this hotel Close to Crawley and Horsham as well as Gatwick Will use it again
Stayed 3 nights in Apr 2025

8/10 Good

justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service
No problem with the staff, very helpful, or the room. Our only issue was that we had some time to kill, and the TV wasn't connected to anything, so couldn't watch it. Our helpful receptionist couldn't fix it either.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is lovely a drive from Gatwick Airport however
Stayed 1 night in Mar 2025

10/10 Excellent

Faisal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Highly recommended for its exceptional customer service and spacious, well-appointed rooms. The location is also highly advantageous. The staff was very friendly and attentive. I appreciate the service provided.
Stayed 2 nights in Feb 2025

2/10 Terrible

kenny

Disliked: Property conditions & facilities, room comfort

Awful, stay elsewhere

Room was like a shoebox, you couldn’t even open the bathroom door it jammed against the bed, and trying to use the toilet you had to break your neck to sit on it, I’m only 5’7” and I don’t ever hit my head on anything but I felt like a giant in this room. How did this even pass fire regulations? It’s a claustrophobic hell hole, the hotel has no facilities either and is noisy as hell
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable proprietor. Clean rooms with a fridge and tea making facilities.
Stayed 7 nights in Feb 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Feb 2025

2/10 Terrible

Andrew

Business traveler
Disliked: Amenities, property conditions & facilities
The room which i had was terrrible. Ground floor which was next to some sort of boiler room which meant it was ridiculously warm, could open the window unless i was happy to be kidnapped as it opened straight onto a road. The noise from the boiler room was to loud. No internet connection in this room either, told the staff who said they would fix but it wasnt fixed even though i was meant to be here for 5 days. Anyway left after 2 nights it was shocking,
Stayed 4 nights in Jan 2025