See all properties

Crowne Plaza London- Gatwick Airport by IHG

4.0 star property
Suburban hotel with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for Crowne Plaza London- Gatwick Airport by IHG

Exterior
Exterior
Property amenity
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Langley Drive, Crawley, England, RH11 7SX
  • Place, Manor Royal Business Park
    ‪1 min walk‬
  • Place, Crawley Town Hall
    ‪14 min walk‬
  • Place, County Mall Shopping Centre
    ‪17 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Club Lounge Access

Room amenity

Suite, 1 Bedroom, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.2 out of 10
Very good
(16 reviews)
  • 189 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Room amenity

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(21 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Crawley

Crowne Plaza London- Gatwick Airport by IHG places you next to Manor Royal Business Park and within a 15-minute walk of Cineworld Crawley. This 294-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Manor Royal Business Park - 1 min walk - 0.0 miles
  • Cineworld Crawley - 9 min walk - 0.5 miles
  • Crawley Town Hall - 14 min walk - 0.8 miles
  • County Mall Shopping Centre - 17 min walk - 0.9 miles
  • Hawth Theatre - 4 min drive - 1.3 miles

Getting around

  • Ifield Station - 4 min drive
  • Gatwick Airport (LGW) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Efes Bbq - ‬12 min walk
  • ‪Burgercity - ‬17 min walk
  • ‪KFC - ‬16 min walk
  • ‪Langley Green Kebab Centre - ‬10 min walk

About this property

Crowne Plaza London- Gatwick Airport by IHG

Suburban hotel with a coffee shop and a restaurant
Crowne Plaza London- Gatwick Airport by IHG features a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 12 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and 26-inch LCD TVs with satellite channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Terrace/patio
Holiday Inn London Gatwick - Worth by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 1,006 reviews
$67 nightly
The price is $81
Feb 6 - Feb 7
Total with taxes and fees
Holiday Inn London Gatwick - Worth by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cube Restaurant
  • The Olive Grove

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Crawley
Crowne Plaza London- Gatwick Airport by IHG Hotel Crawley

Frequently asked questions

Is free cancellation available at Crowne Plaza London- Gatwick Airport by IHG?

Crowne Plaza London- Gatwick Airport by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What can I see near Crowne Plaza London- Gatwick Airport by IHG?

This hotel is located in Crawley, a short 16-minute walk from Crawley Town Hall and also 10 minutes on foot from Cineworld Crawley. You'll also find Hawth Theatre and K2 Crawley Leisure Center within a short drive.

Is parking available on site at Crowne Plaza London- Gatwick Airport by IHG?

Yes, uncovered parking is offered for GBP 12 per day. Accessible parking and electric car charging are also available for guests.

Does Crowne Plaza London- Gatwick Airport by IHG include a casino at the property?

No, Crowne Plaza London- Gatwick Airport by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza London- Gatwick Airport by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza London- Gatwick Airport by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and around-the-clock room service as well as a bar.

Are there hot tubs at Crowne Plaza London- Gatwick Airport by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza London- Gatwick Airport by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza London- Gatwick Airport by IHG serves an English breakfast for a surcharge each morning at Cube Restaurant.

Will Crowne Plaza London- Gatwick Airport by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza London- Gatwick Airport by IHG though service animals are welcome.

Does Crowne Plaza London- Gatwick Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crowne Plaza London- Gatwick Airport by IHG?

The closest major airport to Crowne Plaza London- Gatwick Airport by IHG is Gatwick Airport (LGW), which is 4.8 mi away (10 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 26.4 mi away.

Are there rooms with balconies that I can book at Crowne Plaza London- Gatwick Airport by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza London- Gatwick Airport by IHG.

Does Crowne Plaza London- Gatwick Airport by IHG offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza London- Gatwick Airport by IHG.

Crowne Plaza London- Gatwick Airport by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely Hotel to stay at for our last night in the UK. The man at check-in was so nice and friendly. He was accommodating and very helpful. The room was clean and modern. The food at the restaurant was excellent. Would definitely stay here again
Stayed 1 night in Nov 2025

4/10 Poor

Ian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old crappy hotel - premium as it’s close to airport very old and dated / overpriced
Stayed 1 night in Oct 2025

10/10 Excellent

Shashikant

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms Very helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Felice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abu was great help, well done! Even waived the parking fee.
Stayed 1 night in Oct 2025

8/10 Good

Jaafar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Rossana and Dalvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight as flying from Gatwick in the morning at 6am. Shuttle from hotel was easy to catch & the hotel is in an excellent location. The staff from reception to the bar were amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were wonderful! The room was great, as was staff
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food choices.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the minute and a half walk to my room off of elevator - I’m not joking - I timed it!
Stayed 1 night in Sep 2025

10/10 Excellent

duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly and the hotel was incredibly clean and tidy. Would highly recommend staying in there if you’re in the area. There was also a large choice of gluten-free options on the restaurants menu, which was ideal for my wife
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Stayed 1 night in Sep 2025

6/10 Okay

Carina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Not for light sleepers - at least not the rooms on the 5th floor. It’s a shame because everything else was great. The staff are extremely friendly and the rooms have everything you need. But we heard suitcases being rolled along the floor above every couple of hours.
Stayed 1 night in Sep 2025

10/10 Excellent

Brent

Stayed 1 night in Aug 2025

8/10 Good

Lutfur Rahman

Traveled with family
There should be concierge service to assists guests to take luggage to rooms and down . This service was lacking , there should be dedicated staff for this , front desk staff were very cooperative and courteous.
Stayed 5 nights in Sep 2025

4/10 Poor

Raghbir

Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Traveled with partner
Disliked: Staff & service, amenities
This hotel sells executive rooms with executive lounge access on weekends but there is no service in the lounge on weekends. The signs in the hotel say there is service but when you ask you are told otherwise. Not told at check-in. The main restaurant is closed as well. If we were aware earlier we would have picked a cheaper room or a different hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Tracy, Kirkbymoorside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, polite staff, large comfortable room and a bathroom with large shower and a bath tub, the toiletries smelt delicious. We ate in the restaurant and the food was hot and very tasty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gonzalo, Placentia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at check-in were very friendly and answered all my questions. My room was good size, clean, and good air conditioning.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort

Proper working AC just wonderful

Amazing to find a Hôtel with proper working ac. 17 nights in different hotels this trip and this was only one with working ac. I really cannot recommend it enough. My special gratitude to the manager and staff for ensuring that the rooms have proper working ac. I actually got a great nights sleep unlike all the other hotels this trip.
Stayed 1 night in Aug 2025

Hotels

Flights

Cars

Packages