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Crowne Plaza London- Gatwick Airport by IHG

4.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Crowne Plaza London- Gatwick Airport by IHG

Exterior
Exterior
Property amenity
Daily English breakfast (GBP 19.95 per person)
Premium Room, 2 Double Beds | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Langley Drive, Crawley, England, RH11 7SX
  • Manor Royal Business Park
    ‪1 min walk‬
  • Hawth Theatre
    ‪3 min drive‬
  • K2 Crawley Leisure Center
    ‪4 min drive‬
  • London (LGW-Gatwick)
    ‪5 min drive‬

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Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | 1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 183 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Room amenity

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Room amenity

Suite, 1 Bedroom, Business Lounge Access

  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Room amenity

Premium Room, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

8.2 out of 10
Very good
(12 reviews)
  • 189 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(17 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Crawley

Crowne Plaza London- Gatwick Airport by IHG places you next to Manor Royal Business Park and within a 15-minute walk of Cineworld Crawley. This 294-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Manor Royal Business Park - 1 min walk - 0.0 miles
  • County Mall Shopping Centre - 17 min walk - 0.9 miles
  • Hawth Theatre - 3 min drive - 2.3 miles
  • K2 Crawley Leisure Center - 4 min drive - 2.3 miles
  • Tilgate Park - 5 min drive - 2.7 miles

Getting around

  • Ifield Station - 4 min drive
  • Gatwick Airport (LGW) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Hollywood Bowl - ‬10 min walk
  • ‪Efes Bbq - ‬12 min walk
  • ‪Nando's - ‬9 min walk
  • ‪Five Guys Crawley - ‬9 min walk

About this property

Crowne Plaza London- Gatwick Airport by IHG

Suburban hotel with a fitness center and a 24-hour business center
Crowne Plaza London- Gatwick Airport by IHG features a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 12 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and 26-inch LCD TVs with satellite channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Bulgarian, Dutch, English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cube Restaurant
  • The Olive Grove

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Crawley
Crowne Plaza London- Gatwick Airport by IHG Hotel Crawley

Frequently asked questions

Is free cancellation available at Crowne Plaza London- Gatwick Airport by IHG?

Crowne Plaza London- Gatwick Airport by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza London- Gatwick Airport by IHG?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza London- Gatwick Airport by IHG on Jun 27, 2025 start from $117.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Crowne Plaza London- Gatwick Airport by IHG?

This hotel is located in Crawley, a short 16-minute walk from Crawley Town Hall and also 10 minutes on foot from Cineworld Crawley. You'll also find Hawth Theatre and K2 Crawley Leisure Center within a short drive.

Will I be able to park at Crowne Plaza London- Gatwick Airport by IHG?

Yes, uncovered parking is offered for GBP 12 per day. Accessible parking is also available for guests.

Does Crowne Plaza London- Gatwick Airport by IHG include a casino at the property?

No, Crowne Plaza London- Gatwick Airport by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza London- Gatwick Airport by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crowne Plaza London- Gatwick Airport by IHG?

Couples staying at this hotel will appreciate amenities like a soaking tub and around-the-clock room service as well as a bar.

Are there hot tubs at Crowne Plaza London- Gatwick Airport by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza London- Gatwick Airport by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza London- Gatwick Airport by IHG serves an English breakfast for a surcharge each morning at Cube Restaurant.

Will Crowne Plaza London- Gatwick Airport by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza London- Gatwick Airport by IHG though service animals are welcome.

Does Crowne Plaza London- Gatwick Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crowne Plaza London- Gatwick Airport by IHG?

The closest major airport to Crowne Plaza London- Gatwick Airport by IHG is Gatwick Airport (LGW), which is 4.8 mi away (10 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 26.4 mi away.

Are there rooms with balconies that I can book at Crowne Plaza London- Gatwick Airport by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza London- Gatwick Airport by IHG.

Does Crowne Plaza London- Gatwick Airport by IHG offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Crowne Plaza London- Gatwick Airport by IHG.

Crowne Plaza London- Gatwick Airport by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 417 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Francesca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, i was pleasantly greeted on arrival and my room was upgraded to a suite for free! The room was lovely, very comfy and a nice large bed. Food and room service were excellent and all of the staff were very polite and helpful. Will definitely book there again when in next staying in the area
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Quick overnight between flights. Slight problem at check in as the computer went down but we were immediately given a free drinks voucher and led to the bar to wait, then once sorted, the key was brought to us. Room absolutely perfect - a king sized bed and 2 singles. Included breakfast was great, and given the price we paid for the room, it was a real bargain. Would 100% recommend. Shuttle bus to/from airport was handy, and cost £5 pp each way.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family

Excellent family room

Really happy. Booked almost a year in advance and got a great price. Friendly staff - even offered my kids a much appreciated chocolate bar on arrival. . Quick check in, taken to the room as it was hard to find, and it was excellent. Booked a family room and it had a double bed (might have been king sized, not sure) a double pull out sofa and a separate camp bed, for 4 of us. Clean comfortable and had everything we needed. Really appreciated the little bottles of water in the room. I’ve stayed in loads of different chains with work and for pleasure and Crowne plaza is a cut above.
Stayed 1 night in Feb 2025

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Heather, SANDOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by Anna on Reception who noticed I had parked using my disabled badge and was trying to pay for car parking in reception (as the signage outside said I must do)/ She told me to stop downloading the app and paying online as the price of parking was included with my overnight stay. She helped me with my luggage and stored it for me. The hotel had upgraded me to a room but it was furhter away from the lift and she could see that I would be checking out at 3:30am and needed to walk as little as possible. She changed the room booking for one closer to the lift, provided me with a complimentary voucher for a drink and gave me a kit kat whilst I waited for the room to be made up. She stored my luggage and came to find me when the room was ready having put my luggage in it for me. As I had been travelling since 5:30am, this was very welcome.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No proper management In issuing of bill. Making mistakes and duplicates invoice charge. This is inconvenient to do back and forth and cost time consuming.
Stayed 2 nights in Jan 2025

2/10 Terrible

Karen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was so cold, the air con was flashing with ‘filter needs cleaning’ on screen, could not sleep because of the cold- even got up and had a bath to try and warm up but just couldn’t get warm. Reception said they would speak to manager but we have heard nothing
Stayed 1 night in Jan 2025

10/10 Excellent

Ayana

Stayed 2 nights in Dec 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and service.

Lovely stay here and so reasonable. We were in a very large room, nearly too big. It was in an unusual part of the hotel, but we didn't mind. Would absolutely recommend this hotel. The only drawback is the choice on draft in the bar, they just weren't to our taste
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Xanthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jason Chun Hin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good location for flights but pretty much it…

Stayed for flight in Gatwick. Great location to park, stay and take a bus in to the airport. Other than that everything is average to bad. Room looks newly renovated, but the ac heating isn’t good enough as the windows are not well insulated and room stays cold. The doors are small and old, which does not isolate sound at all. Consistent noise throughout the night and you can hear it quite well. Shower pressure is weak. Breakfast is fine but the seating and service is bad. Also, placed the do not disturb door sign, but the attendant still tried to come in and ask if we want housekeeping.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal night stay prior to our flight
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really excellent service and very clean rooms.
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Hotel reception, bar and breakfast areas were good and the breakfast options were great. However the staff were not as attentive at Breakfast as expected in such a high standard hotel. The coffee machine was always being emptied of products and always running out of cups to use and it was difficult to access the additional items on the menu. The bar and restaurant food was very good and we enjoyed a lovely evening in the bar with family for drinks. The rooms were small but adequate, but could do with a little TLC regarding painting, renew the showers with a better performing shower. Cleaning staff of the room was excellent and ensured the room was cleaned regularly. The beds was very comfortable with great pillows and I enjoyed a good night sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kent

Stayed 1 night in Oct 2024