Hotels with Suites in Havelock

"The Google Photos of this hotel make it look far more appealing than it actually is. My wife and I stayed here for 4 days and not once did we get fresh towels, toilet paper, trash bags, or sheets. On top of that, each day we were here, our key magically would stop working while we were out around town causing us to repeatedly have to get it fixed. Going to get it fixed would take at least 20 minutes for someone to even come to the front. The overall cleanliness of this place is terrible. Each trash can you passed was overflowing with garbage and trash bags piled on the sides of them. The shower in our room had other individuals hair all in it and the toilet looked as if it had never been cleaned before. The towels that we had from the beginning of our stay had black stains all over them. Our AC did not work at all during our stay, wouldn’t even turn on. There was a dehumidifier that was completely full, no telling the last time it may have been dumped. There was food and drinks left behind in the fridge from previous guests. There were certain staff members that would walk around asking guests for cigarettes. On the last day of our stay, we tried to check out, no one would come to the front. We called the number left behind and it was a disconnected line. We kept our hopes high that our room would be refreshed each time we would return from being out for the day, but were let down entirely. As stated before, photos online of this hotel are far from the reality of it."

"Nice place"

"We LOVE staying at this property, but honestly until the double guest room showers are updated we may not return. I am aware there is a queen ADA room, but we cannot stay together in that room as there is only one bed. My mother fell in the shower as there was no non-skid mat in the room. The showers in the double rooms are WAY TOO SMALL and unsafe. It is a miracle that she was not more seriously injured. We did complete an incident report immediately after it happened Saturday afternoon 5/9/2026. It was Mother's Day Weekend, the last thing we needed was for my poor mother to fall in a shower that housekeeping had not equipped properly with what we learned should have had a non-slip shower mat. We also learned only upon completing the incident report that they have shower chairs available to guests. This is sad to learn only after her injury. "