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Recent guest reviews

This hotel is dated and it was not very clean. The employees were not dressed professionally when we arrived and they were both distracted by their cell phones. Everything & everyone seemed to need some “polish.”

Jaime at the front desk was wonderful and accommodated our early check in. Rooms are large and clean with modern design. The black out shades are also a plus. My husband and FIL said it was the best shower they have ever had in a hotel. Beds and pillows were also very comfortable. Just what we needed for a quick overnight stay. We have stayed with Indigo before and will be staying again!

The property was an old hotel which was clearly recently redone. The renovations were so-so… Definitely meant to be eye-catching but probably all smoke and mirrors because I can tell the property and renovations are already falling apart. The baseboards were dirty and neglected, the linens were cheap, there was no soap or paper towels in the lobby bathroom, the pool area was in the parking lot and very neglected from cleaning and maintenance staff. Our room was generally clean to my eye but I was worried too look too far. When we checked in I was disappointed to learn the restaurant and bar are closed and no breakfast is served, which was not clear at booking. The staff was sparse throughout our stay and none of the staff was overly helpful or welcoming. This hotel did the trick for a quick and spontaneous trip to Hershey Park but it was an overall disappointment.

Favorite place to stay in Harrisburg so far. Clean and has friendly staff

Everything about this hotel was awesome! I totally recommend it.

Unorganized lost my reservation and charged me random amounts

Please provide simple breakfast for customer’s convenience. Thanks.

Hotel is clean and modern. I loved the layout of the rooms, the king beds were super comfortable! I also loved that they had a blackout shade for the windows. Great hotel in great location, lots of shops and restaurants with easy highway access. Would definitely stay again.

Suite was large, clean, pet friendly. Front desk manager especially was helpful.

Newly renovated location. Very nice aesthetics. Only issue, which seems like an isolated incident, was a few broken drink glass pieces under the executive desk. During checkout staff was very kind in acknowledging my concerns and offered complimentary services.

Very nice hotel and very reasonably priced. Accommodating and comfortable.

Beautiful modern hotel, pleasant staff and the rooms are spacious and clean.

I came to this hotel with a large group. I was impressed with the kindness of the front desk staff, right away. They were great at their jobs. The folks who were cleaning the rooms were very sweet when I encountered them throughout the hotel. The pool was perfectly relaxing and had plenty of spots to get out of the hustle and bustle of the hotel. I know the hotel is new, so feel bad saying anything bad, but I hope that it can be taken to heart and worked on. First thing that was weird was how slow the elevator was and how loud the bell was when it hit each floor. It was better to walk the hot stairwell then to ride that sometimes. Second was that there was no fan in the bathroom and no way to totally close the bathroom door. Unless you are real close with you roommate, this could be and was a little awkward. Finally, our large group met up for an organized dinner in the restaurant and I felt that the bartenders didn't seem to feel a sense of urgency with helping get us our drinks. I was a bartender for years and was very frustrated watching one of them slowly stroll along the bar trying to not make eye contact with waiting customers and then even slower make their drinks. We were all in need of drinks and were ready to tip when and if they ever showed up. I am hoping that as time goes on, ya'll will find your flow a bit better. Thank you for the kind front service and for a clean place to stay!!

Eisenhower Blvd Harrisburg PA

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, City View (Walk-In Shower)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible (Communication, Roll-In Shower)

2 Double Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

2 Queen Beds | Sleeps 4

Guest reviews for Hotel Indigo Harrisburg - Hershey, an IHG Hotel

Everyone (7) Couples (4) Family (5)
3
Family Family with small children

This hotel is dated and it was not very clean. The employees were not dressed professionally when we arrived and they were both distracted by their cell phones. Everything & everyone seemed to need some “polish.”

By on May 2, 2022

4
Everyone

By on Apr 8, 2022

4
Everyone

By on Dec 29, 2021

5
Family with small children

Jaime at the front desk was wonderful and accommodated our early check in. Rooms are large and clean with modern design. The black out shades are also a plus. My husband and FIL said it was the best shower they have ever had in a hotel. Beds and pillows were also very comfortable. Just what we needed for a quick overnight stay. We have stayed with Indigo before and will be staying again!

By , from Parsippany on Nov 22, 2021

Review comment responded on Dec 2, 2021

Amazing! I will past on the great news and I thank you for writing a survey.

3
Family Family with small children

The property was an old hotel which was clearly recently redone. The renovations were so-so… Definitely meant to be eye-catching but probably all smoke and mirrors because I can tell the property and renovations are already falling apart. The baseboards were dirty and neglected, the linens were cheap, there was no soap or paper towels in the lobby bathroom, the pool area was in the parking lot and very neglected from cleaning and maintenance staff. Our room was generally clean to my eye but I was worried too look too far. When we checked in I was disappointed to learn the restaurant and bar are closed and no breakfast is served, which was not clear at booking. The staff was sparse throughout our stay and none of the staff was overly helpful or welcoming. This hotel did the trick for a quick and spontaneous trip to Hershey Park but it was an overall disappointment.

By on Aug 7, 2021

5
Partner Couples

Favorite place to stay in Harrisburg so far. Clean and has friendly staff

By on Sep 17, 2020

Review comment responded on Sep 23, 2020

Dear valued Hotel Indigo guest - Thank you so much for taking the time to leave some feedback regarding your recent stay at Hotel Indigo Harrisburg-Hershey. We truly appreciate your review, and we hope to see you again soon!

5
Partner Couples Family

Everything about this hotel was awesome! I totally recommend it.

By on Mar 3, 2020

Review comment responded on Mar 14, 2020

We appreciate that you chose our New Hotel when you had so Many Other choices to make. We strive to give our guests an AMAZING experience and we will continue to work hard to make you feel like our family! Should you EVER have an issue, let us know, we will fix it because we want you to have a wonderful experience. We are very modern and trendy vibe in our Lobby that includes an open Area Bar and an Express Grab n Go. We don't offer the run of the mill buffet breakfast. We have an AWARD Winning Full Service Restaurant that will make your taste buds melt like butter. We have an oversize fitness center and even offer an iMac in our business center. Thanks for checking us out and we look forward to your return! Great Day and Safe ways!

1
Business Business

Unorganized lost my reservation and charged me random amounts

By on Feb 29, 2020

Review comment responded on Mar 14, 2020

Good Day and thank you for allowing us to serve you as our guest. We realize that it will continue, to take hard work, to make our New Luxury Boutique Hotel perfect and we are striving for perfection. Our quest is to have all of our guests feel like family. We offer an AMAZING farm to table menu that is reasonably priced for both breakfast and dinner. We boast that our food is some of the BEST food you will find in Harrisburg-Hersey area. We work hard to WoW our guests and we want our guest to feel like family. Our new beds are so comfortable and modern. We even offer an airport shuttle. Thank you again for being our guests and we look forward to your return. Please travel safety.

5
Family

Please provide simple breakfast for customer’s convenience. Thanks.

By on Feb 12, 2020

Review comment responded on Feb 15, 2020

Good Day and thank you for being our guest! We love to make our guests feel at home and we understand that sometimes we do go a little bit over the top. Our full service restaurant is designed for the most stringent taste buds for sure. We offer a very moderately priced menu that the best farm to table ingredients in out area. We only offer Breakfast and Dinner and we are happy to make special requests. Thank you for finding our New hotel and we look forward to your return. Have a GREAT Day and safe travels!

5
Partner Couples

Hotel is clean and modern. I loved the layout of the rooms, the king beds were super comfortable! I also loved that they had a blackout shade for the windows. Great hotel in great location, lots of shops and restaurants with easy highway access. Would definitely stay again.

By , from New Jersey on Nov 30, 2019

Review comment responded on Dec 1, 2019

We work hard to WoW our guests and we will continue to work harder because we love our guests and want them to feel family. Thank you for choosing our hotel and noticing that it is the GREATEST New Hotel in the Harrisburg Area! Please have a GREAT Day and Safe Travels!

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