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Sen Grand Hotel & Spa managed by Sen Group

3.5 star property

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Photo gallery for Sen Grand Hotel & Spa managed by Sen Group

Property grounds
Breakfast, lunch and dinner served
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Couples treatment rooms, facials
Premium Double or Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
20/118 Nguyen Khanh Toan St, Hanoi
  • Place, Vietnam Museum of Ethnology
    ‪5 min walk‬
  • Place, Museum of Ethnology
    ‪5 min walk‬
  • Place, West Lake
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2

View all photos for Premium Double

Minibar, in-room safe, desk, laptop workspace

Premium Double

  • Sleeps 2

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Premium Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Grand Executive Room

Minibar, in-room safe, desk, laptop workspace

Grand Executive Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 2

View all photos for Premium Double Room

Minibar, in-room safe, desk, laptop workspace

Premium Double Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2

View all photos for Executive Room

Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2

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About the neighborhood

Hanoi

Located in Cau Giay within a short walk of Museum of Ethnology, Sen Grand Hotel & Spa managed by Sen Group is within a mile (2 km) of other popular sights such as Lotte Center Hanoi. This 90-room, 3.5-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool. It's connected to a shopping center in central Hanoi and also close to Vincom Center Metropolis and West Lake.

What's nearby

  • Vietnam Museum of Ethnology - 5 min walk - 0.3 miles
  • Museum of Ethnology - 5 min walk - 0.3 miles
  • Embassy of Japan - 18 min walk - 1.0 mile
  • Lotte Center Hanoi - 20 min walk - 1.1 miles
  • West Lake - 4 min drive - 1.4 miles

Getting around

  • Hanoi Railway Station - 19 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Baguette & Chocolat - ‬9 min walk
  • ‪Truc Lam Coffee - ‬5 min walk
  • ‪Monaco Cafe - ‬3 min walk
  • ‪Chả Cá Anh Vũ - ‬4 min walk
  • ‪Lotteria - ‬3 min walk

About this property

Sen Grand Hotel & Spa managed by Sen Group

At Sen Grand Hotel & Spa managed by Sen Group, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for VND 910000 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include washers/dryers, sitting areas, and refrigerators.
An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages and facials.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 200,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 200000 per person
  • Airport shuttle fee: VND 910000 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sen Grand Hotel Hanoi
Sen Grand Hotel
Sen Grand Hanoi
Sen Grand
Sen & Spa Managed By Sen Group
Sen Grand Hotel & Spa managed by Sen Group Hotel
Sen Grand Hotel & Spa managed by Sen Group Hanoi
Sen Grand Hotel & Spa managed by Sen Group Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Sen Grand Hotel & Spa managed by Sen Group?

Sen Grand Hotel & Spa managed by Sen Group provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sen Grand Hotel & Spa managed by Sen Group?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Sen Grand Hotel & Spa managed by Sen Group on May 7, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sen Grand Hotel & Spa managed by Sen Group?

This hotel is situated in Cau Giay within a 10-minute walk of Vietnam Museum of Ethnology and Museum of Ethnology. You'll also find Hoan Kiem Lake and West Lake within a short drive.

Will I be able to park at Sen Grand Hotel & Spa managed by Sen Group?

Yes, valet, extended, and self parking are free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Sen Grand Hotel & Spa managed by Sen Group?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Sen Grand Hotel & Spa managed by Sen Group include a casino at the property?

No, Sen Grand Hotel & Spa managed by Sen Group doesn't have a casino.

Is there an indoor pool at Sen Grand Hotel & Spa managed by Sen Group?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

Is Sen Grand Hotel & Spa managed by Sen Group a good place to stay for couples?

There are many amenities for couples at this hotel, including a chef service as well as a restaurant and an outdoor pool.

Does Sen Grand Hotel & Spa managed by Sen Group have a hot tub?

No, but this hotel does have a steam room.

Does Sen Grand Hotel & Spa managed by Sen Group feature a restaurant that includes a breakfast menu?

Yes, Sen Grand Hotel & Spa managed by Sen Group serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sen Grand Hotel & Spa managed by Sen Group allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sen Grand Hotel & Spa managed by Sen Group.

Does Sen Grand Hotel & Spa managed by Sen Group have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Sen Grand Hotel & Spa managed by Sen Group?

The closest major airport to Sen Grand Hotel & Spa managed by Sen Group is Noi Bai Intl. Airport (HAN), which is 15.3 mi away (34 minutes by car).

Can I book a room with a balcony at Sen Grand Hotel & Spa managed by Sen Group?

No, you won't find guestrooms with balconies at Sen Grand Hotel & Spa managed by Sen Group.

Sen Grand Hotel & Spa managed by Sen Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was extremely comfortable. I wanted to take it home with me. The receptionist and doormen were really friendly and helpful. I rarely write a review but had to this time because this hotel is a rare gem. I will be back.
Stayed 1 night in Aug 2024

6/10 Okay

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing get away
Stayed 5 nights in May 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic and rooms very clean and spacious
Stayed 1 night in Mar 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a non-touristy area so good local food stalls, and well located.
Stayed 6 nights in Jan 2024

10/10 Excellent

Christine Y

Stayed 6 nights in Oct 2023

4/10 Poor

Lara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reception staff are polite and helpful. They were welcoming and lovely but everything else wasnt great Breakfast their were many fruit flys and not that many options, just a few bread options, salad bar, pho and egg station. The room was okay, the tv was only in Vietnamese could not change it. Only stayed here 3 nights wouldn't have stayed any longer The location is at the end of an alley way, quiet location but about 25/40 minute drive from main tourists shops, train street, note coffee, banh mi 25 etc. The massage ladies in Lotus Spa the hotel massage ladies - STAY AWAY - they are inappropriate and disrespectful. I attended with my husband and the lady tried to get a tip by offering sexual services very disrespectful, the street massages were more respectful
Stayed 3 nights in Aug 2023

10/10 Excellent

CHUI XIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Kenneth

Disliked: Staff & service, amenities, property conditions & facilities
Terrible bathroom layout, bad sound isolation, no good bed and poor breakfast choices
Stayed 1 night in Jan 2021

10/10 Excellent

UMIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it very much.I can say perfect and reccomend for everbody
Stayed 2 nights in Nov 2025

6/10 Okay

YOSHIKAZU

Business traveler
Liked: Cleanliness, staff & service
The staff are friendly and have a nice smile.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoï. Thank you for such a great expérience
Stayed 8 nights in Sep 2024

10/10 Excellent

Chaehwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is wonderful

They are very polite and sweet.. I'll stay at the hotel next visit to Hanoi.. I was touching them perfect services..
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2024

10/10 Excellent

HAEHOON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

HAEHOON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Chaehwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The services is always awesome

They are very polite and the services always awesome..
Stayed 2 nights in May 2023

10/10 Excellent

TAKUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Feb 2023

10/10 Excellent

NAM GON

Stayed 1 night in Jan 2023

10/10 Excellent

AKIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022

8/10 Good

TOSHIHIKO

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
清潔感あり　エリア内おすすめ
Stayed 4 nights in Oct 2022

10/10 Excellent

Thai hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

HAKYONG

Liked: Cleanliness, staff & service, room comfort

Experience of Sengrand hotel

Hotel is very clean. Employees are very kind. Blackfast is delicious and many food. The room is good but Toliet water not go down well.
Stayed 4 nights in Aug 2019