Located in Gongshu within a 5-minute walk of West Lake, Midtown Shangri-La, Hangzhou is within a mile (2 km) of other popular attractions like Broken Bridge. This 414-room, 5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. It's connected to a shopping center in central Hangzhou and also close to Hangzhou Botanical Garden and Zhejiang University Yuquan Campus.
What's nearby
West Lake - 3 min walk - 0.2 miles
Wulin Night Market - 6 min walk - 0.3 miles
Wulin Square - 15 min walk - 0.8 miles
Hangzhou Tower Shopping Mall - 16 min walk - 0.9 miles
Hangzhou China Silk Town - 2 min drive - 1.2 miles
Getting around
Fengqi Road Station - 6 min walk
Hangzhou Station - 12 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive
Restaurants
Ippudo 一風堂 - 9 min walk
新旺茶餐厅 - 8 min walk
KFC (肯德基) - 3 min walk
Shake Shack(杭州嘉里中心店) - 9 min walk
鸿姐老火锅(杭州旗舰店) - 4 min walk
About this property
Midtown Shangri-La, Hangzhou
Luxury hotel with 2 restaurants connected to a shopping center in Hangzhou
Guests of Midtown Shangri-La, Hangzhou enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Train station pick-up and drop-off shuttle (surcharge)
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 194 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
Restaurants on site
Central Market
Chengzhong Bistro Chinese
Midtown Brewery
The Great Lounge
Things to do
Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room
Family friendly
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Meeting rooms
Outdoors
On a lake
Full-service spa
Body scrubs
Body wraps
Facials
Massage
Reflexology
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
13 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
LCD TV with cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
Rollaway/extra beds are available for CNY 350.0 per night
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately CNY 194 per person
Rollaway bed fee: CNY 350.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 2 PM
Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Additional information about polices, regulations, and more:
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
Noise-free rooms can't be guaranteed.
Parking has height restrictions.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Midtown Shangri-La Hangzhou Hotel
Midtown Shangri-La Hotel
Midtown Shangri la Hangzhou
Midtown Shangri La Hangzhou
Midtown Shangri La, Hangzhou
Midtown Shangri-La, Hangzhou Hotel
Midtown Shangri-La, Hangzhou Hangzhou
Midtown Shangri-La, Hangzhou Hotel Hangzhou
Frequently asked questions
Is a free cancellation option available at Midtown Shangri-La, Hangzhou?
Midtown Shangri-La, Hangzhou provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.
How much does it cost to stay at Midtown Shangri-La, Hangzhou?
As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Midtown Shangri-La, Hangzhou on Dec 5, 2025 start from $215.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to see around Midtown Shangri-La, Hangzhou?
This hotel is situated in Gongshu, just steps from Former Residence of Sha Menghai, and within a 10-minute walk of West Lake and Wulin Night Market. You'll also find Broken Bridge and Wulin Square less than a mile away.
Is parking available on site at Midtown Shangri-La, Hangzhou?
Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.
Is a spa located at Midtown Shangri-La, Hangzhou?
Chi is the hotel's spa and services include body wraps, reflexology, and massages.
Does Midtown Shangri-La, Hangzhou feature a casino at the property?
No, Midtown Shangri-La, Hangzhou doesn't have a casino.
Is there an indoor pool at Midtown Shangri-La, Hangzhou?
Yes, this hotel has an indoor pool along with a hot tub.
Is Midtown Shangri-La, Hangzhou good for couples?
This lakeside hotel offers plenty of amenities for couples including an indoor pool, 2 bars, and 2 restaurants.
Does Midtown Shangri-La, Hangzhou have a hot tub?
Yes, guests can enjoy a spa tub at this hotel.
Does Midtown Shangri-La, Hangzhou have a restaurant that serves breakfast?
Yes, Midtown Shangri-La, Hangzhou has 2 restaurants, and serves buffet breakfast each morning for a surcharge.
Will Midtown Shangri-La, Hangzhou allow pets to stay free of charge?
No, pets aren't allowed at Midtown Shangri-La, Hangzhou.
Does Midtown Shangri-La, Hangzhou have connecting rooms?
Yes, this hotel has connecting guestrooms you can book for your group event or vacation.
How close is the airport from Midtown Shangri-La, Hangzhou?
The closest major airport to Midtown Shangri-La, Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 18.7 mi away (37 minutes by car).
Can I book a room with a balcony at Midtown Shangri-La, Hangzhou?
No, there aren't any guestrooms with balconies at Midtown Shangri-La, Hangzhou.
Does Midtown Shangri-La, Hangzhou host weddings?
If wedding bells are in your future, take advantage of the wedding venue at Midtown Shangri-La, Hangzhou.