Crowne Plaza Hangzhou Riverside by IHG

4.5 star property
Luxury hotel with 3 restaurants connected to the convention center in Hangzhou

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Photo gallery for Crowne Plaza Hangzhou Riverside by IHG

Premium Room, 1 King Bed, River View | 1 bedroom, desk, laptop workspace, free WiFi
Exterior
Business Studio Suite, 1 Bedroom, River View (Living Area) | 1 bedroom, desk, laptop workspace, free WiFi
1 bedroom, desk, laptop workspace, free WiFi
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
No. 888 Ke Ji Guan Street, Binjiang District, Hangzhou, Zhejiang, 310051
  • Hangzhou Olympic Sports Center
    ‪2 min drive‬
  • Wushan Night Market
    ‪8 min drive‬
  • West Lake
    ‪8 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

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Room options

Premium Room, 1 King Bed, River View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, River View

  • 431 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, Multiple Beds (Qianjiang CBD View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Presidential Studio Suite

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds, River View (Lounge Access)

  • 431 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, River View (Lounge Access)

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Business Room, 1 King Bed, River View

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Comfort Studio Suite, 1 Bedroom, River View (Living and Dining Area)

  • 1615 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Business Studio Suite, 1 Bedroom, River View (Living Area)

  • 1076 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room (Upgraded)

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, Multiple Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Standard Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Qianjiang CBD View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hangzhou

Located in Binjiang, Crowne Plaza Hangzhou Riverside by IHG is within a 10-minute drive of popular attractions such as Wushan Night Market and West Lake. This 4.5-star hotel has 307 guestrooms and offers conveniences like 3 restaurants, free in-room WiFi, and free self parking. It's connected to the convention center in central Hangzhou, and a short drive from Hangzhou Olympic Sports Center and Qianjiang Century Park.

What's nearby

  • Hangzhou Olympic Sports Center - 2 min drive - 1.3 miles
  • Wushan Night Market - 8 min drive - 5.1 miles
  • West Lake - 8 min drive - 5.2 miles
  • Wulin Square - 10 min drive - 6.6 miles
  • Hangzhou Tower Shopping Mall - 10 min drive - 6.9 miles

Getting around

  • Hangzhou Railway Station (HZD) - 10 min drive
  • Jiangling Road Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 23 min drive

Restaurants

  • ‪壹井舫 - ‬15 min walk
  • ‪嘉膳料理韩式烤肉 - ‬7 min walk
  • ‪杭州涌潮来中式快餐餐饮有限公司 - ‬14 min walk
  • ‪中财招商投资集团有限公司 - ‬14 min walk
  • ‪杭州海博餐饮管理有限公司 - ‬13 min walk

About this property

Crowne Plaza Hangzhou Riverside by IHG

Luxury hotel with 3 restaurants connected to the convention center in Hangzhou
At Crowne Plaza Hangzhou Riverside by IHG, guests have access to a gym and a banquet hall. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and concierge services.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Electric kettles, desks, and wardrobes or closets are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 120 per person
  • 3 restaurants

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in room

More

  • 21 floors
  • Banquet hall
  • Built in 2023
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 120 per person
  • Rollaway bed fee: CNY 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hangzhou Binjiang an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hotel
Crowne Plaza Hangzhou Riverside an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hangzhou
Crowne Plaza Hangzhou Riverside by IHG Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Crowne Plaza Hangzhou Riverside by IHG?

Crowne Plaza Hangzhou Riverside by IHG offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Crowne Plaza Hangzhou Riverside by IHG?

This hotel is situated in Binjiang, close to West Lake, Hangzhou Olympic Sports Center, and Hangzhou Grand Theatre. You'll also find MIXC Mall and Qinghefang Old Street within a short drive.

Will I be able to park at Crowne Plaza Hangzhou Riverside by IHG?

Yes, self parking is offered for free at the hotel.

Does Crowne Plaza Hangzhou Riverside by IHG feature a casino?

No, Crowne Plaza Hangzhou Riverside by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Hangzhou Riverside by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Crowne Plaza Hangzhou Riverside by IHG?

Couples will appreciate amenities at this hotel, including around-the-clock room service and bathrobes in each guestroom with some featuring river views.

Are there hot tubs at Crowne Plaza Hangzhou Riverside by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Hangzhou Riverside by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Hangzhou Riverside by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Hangzhou Riverside by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Hangzhou Riverside by IHG.

Are there connecting rooms at Crowne Plaza Hangzhou Riverside by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Crowne Plaza Hangzhou Riverside by IHG?

The closest major airport to Crowne Plaza Hangzhou Riverside by IHG is Hangzhou (HGH-Xiaoshan Intl.), which is 13.9 mi away (23 minutes by car).

Are there rooms with balconies at Crowne Plaza Hangzhou Riverside by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Hangzhou Riverside by IHG.

Crowne Plaza Hangzhou Riverside by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

MIGUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 3 nights in May 2024

8/10 Good

tiffany

Stayed 3 nights in Apr 2024

10/10 Excellent

KEIZO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Milton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

The hotel is in excellent condition. All the team from the desk clerk up to the fine lady that cleaned my room neatly everyday and took care of my stay have been extremely polite and kind making me feel as much welcome as possible. Congratulations to all and I express my heartfelt gratitude.
Stayed 7 nights in Oct 2024