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Crowne Plaza Hangzhou Riverside by IHG

4.5 star property
Luxury hotel with 3 restaurants connected to the convention center in Hangzhou

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Photo gallery for Crowne Plaza Hangzhou Riverside by IHG

Premium Room, 1 King Bed, River View | Desk, laptop workspace, free WiFi, bed sheets
Suite, 1 Bedroom, River View | Desk, laptop workspace, free WiFi, bed sheets
Exterior
Exterior
Pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Housekeeping
  • Parking included

Explore the area

View in a map
No. 888 Ke Ji Guan Street, Binjiang District, Hangzhou, Zhejiang, 310051
  • Place, Hangzhou Olympic Sports Center
    ‪2 min drive‬
  • Place, West Lake
    ‪8 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪10 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Desk, laptop workspace, free WiFi, bed sheets

Premium Room, 1 King Bed, River View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Twin Beds, River View

  • 431 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Qianjiang CBD View)

Standard Room, Multiple Beds (Qianjiang CBD View) | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, Multiple Beds (Qianjiang CBD View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Room, Multiple Beds

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, Multiple Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Qianjiang CBD View)

Standard Room, 1 King Bed (Qianjiang CBD View) | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed (Qianjiang CBD View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 Bedroom, River View

  • 1076 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Room

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room (Upgraded)

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (Dining)

Suite, 1 Bedroom, River View (Dining) | Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 Bedroom, River View (Dining)

  • 1615 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, River View

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, River View

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Club Lounge Access, River View

  • 431 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access, River View

Standard Room, 1 King Bed, Club Lounge Access, River View | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Club Lounge Access, River View

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hangzhou

Located in Binjiang, Crowne Plaza Hangzhou Riverside by IHG is within a 10-minute drive of popular attractions such as Wushan Night Market and West Lake. This 4.5-star hotel has 307 guestrooms and offers conveniences like 3 restaurants, free in-room WiFi, and free self parking. It's connected to the convention center in central Hangzhou, and a short drive from Hangzhou Olympic Sports Center and Qianjiang Century Park.

What's nearby

  • Hangzhou Olympic Sports Center - 2 min drive - 1.3 miles
  • West Lake - 8 min drive - 4.9 miles
  • Hangzhou Tower Shopping Mall - 10 min drive - 6.9 miles
  • Lingyin Temple - 15 min drive - 9.2 miles
  • Xixi Wetland Park - 17 min drive - 11.2 miles

Getting around

  • Hangzhou Railway Station (HZD) - 10 min drive
  • Jiangling Road Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 23 min drive

Restaurants

  • ‪KFC 肯德基 - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪星巴克 - ‬7 min walk
  • ‪余暨小厨 - ‬15 min walk
  • ‪星巴克 - ‬19 min walk

About this property

Crowne Plaza Hangzhou Riverside by IHG

Luxury hotel with 3 restaurants connected to the convention center in Hangzhou
At Crowne Plaza Hangzhou Riverside by IHG, guests have access to a gym and a banquet hall. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with concierge services and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Electric kettles, desks, and wardrobes or closets are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

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  • Parking included
9.2 out of 10, Wonderful, 156 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 120 per person
  • 3 restaurants

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • No elevator
  • Smooth flooring in public areas
  • Tile flooring in room

More

  • 21 floors
  • Banquet hall
  • Built in 2023
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 120 per person
  • Rollaway bed fee: CNY 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hangzhou Binjiang an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hotel
Crowne Plaza Hangzhou Riverside an IHG Hotel
Crowne Plaza Hangzhou Riverside by IHG Hangzhou
Crowne Plaza Hangzhou Riverside by IHG Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Crowne Plaza Hangzhou Riverside by IHG?

Crowne Plaza Hangzhou Riverside by IHG offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Crowne Plaza Hangzhou Riverside by IHG?

This hotel is situated in Binjiang, close to West Lake, Hangzhou Olympic Sports Center, and Hangzhou Grand Theatre. You'll also find MIXC Mall and Qinghefang Old Street within a short drive.

Is there parking available at Crowne Plaza Hangzhou Riverside by IHG?

Yes, self parking is offered for free at the hotel.

Does Crowne Plaza Hangzhou Riverside by IHG feature a casino?

No, Crowne Plaza Hangzhou Riverside by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Hangzhou Riverside by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Hangzhou Riverside by IHG a good place to stay for couples?

Couples will appreciate amenities at this hotel, including around-the-clock room service and bathrobes in each guestroom with some featuring river views.

Are there hot tubs at Crowne Plaza Hangzhou Riverside by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Hangzhou Riverside by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Hangzhou Riverside by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Hangzhou Riverside by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Hangzhou Riverside by IHG.

Are there connecting rooms at Crowne Plaza Hangzhou Riverside by IHG?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Crowne Plaza Hangzhou Riverside by IHG?

The closest major airport to Crowne Plaza Hangzhou Riverside by IHG is Hangzhou (HGH-Xiaoshan Intl.), which is 13.9 mi away (23 minutes by car).

Are there rooms with balconies at Crowne Plaza Hangzhou Riverside by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Hangzhou Riverside by IHG.

Reviews

Crowne Plaza Hangzhou Riverside by IHG Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 8 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

10/10 Excellent

JOHN

Stayed 1 night in Jul 2025

10/10 Excellent

Riley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, staff, clean property, new facilities, and incredible food at hotel. Would highly recommend staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

Hanliang

Stayed 4 nights in May 2025

10/10 Excellent

MIGUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 3 nights in May 2024

8/10 Good

tiffany

Stayed 3 nights in Apr 2024

10/10 Excellent

Yayun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常愉悦的一次家庭旅游

非常愉悦的一次家庭旅游，到达前提前沟通入住时间做迎接准备，到达后的全程服务贴心，酒店硬件设施很新和位置便利
Stayed 1 night in May 2025

10/10 Excellent

KEIZO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Milton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

The hotel is in excellent condition. All the team from the desk clerk up to the fine lady that cleaned my room neatly everyday and took care of my stay have been extremely polite and kind making me feel as much welcome as possible. Congratulations to all and I express my heartfelt gratitude.
Stayed 7 nights in Oct 2024