Courtyard by Marriott Hangzhou Wulin4.0 out of 5.0
Recent guest reviews
Warm welcome, good service and friendly personnel. Clean and comfortable rooms. Good choices at the breakfast buffet and the happy hour. The only negative is that the reception area needs some redesign
Generally speaking, this stay at courtyard Hangzhou is far over our expectation.We love the Baozi in the momo cafe! And they got very nice , professional and effective staff. Especially July from the lounge, who helped us a lot, for left one of our shirts in the room and he gave it back.
A huge thank you to Hermes. My father and I could not ask for a more polite, friendly, and eager waiter. He's an excellent conversationalist and was proactively offering to help us throughout our extended breakfast at the Courtyard. FYI the brunch here is excellent and HUGE! We hope Hermes gets the recognition he deserves for typifying the excellent service we received at this hotel for our 3 day stay. Hotel itself is great and a healthy walk to the lake and downtown. We loved the neighborhood and therefore enjoyed the walk each day to and from this location. Some great local quick-eats to get you started or finish your day. If you dont like walking, I'd advise you stay closer to the lake.
Stayed many times for business trip. Very nice staff in the hotel. Kelly, Kiki and Celine in the Louge are super friendly. The room is clean and quite. The breakfast is good. Will definitely stay here again.
Nice room, good location, and most importantly they have a very friendly crews. Debbie, the front desk manager checked us in and spent 10 mins with us on Hangzhou map alone.. whereas Cliff from the lounge took all the trouble to print us some transportation guides.. Both deserve a 5 star service award.
We spent two nights at the hotel as part of a vacation, and we were very satisfied with our stay. The hotel is a significant cut above other Courtyard hotels we have stayed at; we had hesitated about whether we should stay at the JW Marriott next door, but, after our stay at the Courtyard, we are certain we made the right call. The room was very comfortable, including a well-appointed bathroom. Wifi worked well. TV included CNN and BBC. The breakfast buffet was very good, with a wide selection. We had access to the executive lounge, which served free drinks and nice snacks in the evening. Every staff member we dealt with was welcoming and helpful. We would definitely stay in the hotel again.
We had two rooms that connected for our stay...a room with two beds, and a suite with a king...this was a great set up for our family. Executive lounge access was great for breakfast and afternoon snacks for the four of us. The staff were very friendly and the hotel was very comfortable and welcoming..it felt less formal than our other hotels. Also, this hotel is connected to the JW Marriott and they share both pool and fitness facilities (pictures below). Overall, this was our favorite hotel during our week in the Shanghai area of China.
With every whim and request, the staff of this hotel went over and beyond the call of duty to ensure that my stay was comfortable and stress free. This Courtyard Marriott was A-1++++ and I will definitely be staying here if I ever visit Hangzhou again. Lassie in the Momo Cafe Restaurant made my experience extra special, as she prepared my restaurant requests with a personal touch like it was her own. Thanks Lassie for making Hangzhou so special!
Great hotel. Cleaning and room service are great. Amazing breakfast with several choices that is difficult to find in china. Richard in the concierge is very helpful and friendly. Location is good 15 minutes walking to the west lake and 10 minuets walking to Wulin metro station.
My Dad just recovered from from flu so my family decided to go to Hangzhou for a family reunion. My Dad and I arrived a day earlier than the rest of family members. This is our first stay at this hotel and I was really worried about what we are expected and whether my family would like this property. Immediately entered into the lounge, we saw Elaine Chen, the Duty Manager, her charming smile and thoughtful conversation made us feel home. I was so released because I know I can count on this impeccable manager Mrs. Chen as well as her talented team members like Holla and Kella. Mrs. Chen well noted my Dad's age and arranged him in a room with a separate shower to avoid any slippery situation. She even pre-arranged rooms for my other family members, one of whom will be arriving a day later than booked. After all what we experienced, we were so happy to pay for a non-occupied room today. Final word to the Marriott Management team - you should be proud of your employees, you guys never disappoint me and my family. Because of your employees like Elaine, Holla and Kella, we will come back to this property for sure and we will be forever loyal to Marriott.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool
Located in Gongshu, Courtyard by Marriott Hangzhou Wulin is a leisurely stroll from popular sights such as Hangzhou Opera and Wulin Square. This 330-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour health club. It's in central Hangzhou and also close to Westlake Culture Plaza and Zhejiang Museum of Natural History.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.
All 330 air-conditioned rooms provide iPod docks, refrigerators, and minibars. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Coffee makers, free newspapers, and free bottled water are also standard.
Courtyard by Marriott Hangzhou Wulin features an indoor pool, a children's pool, and a 24-hour health club. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 798 reviews