Courtyard by Marriott Hangzhou Wulin4.0 out of 5.0
Recent guest reviews
My views are after considering 850 CNY per night including the lounge access. Unless you enter through the JW Marriot first impression of this hotel at lobby is not good in fact it looks like a budget hotels. Staff are very very courteous and extremely helpful. Especially the folks at concergie desk and lounge are worth noting here for their professional conduct n hospitality. I'm not sure where courtyard fits into - budget versus three star versus five Star, but at 800 it is not worth. With very small lobby wrong for launch need to be shared with JW Marriot which is in fact very good though. Rooms are comparatively small with all basic essentials anyway . But the beauty of the hotel is the location, which is close to Wulin square and many shopping areas. This was my first stay with courtyard and I am happy with the hospitality but not with the price. Restaurant is not a good option with very limited options to choose.
Good service and well-maintained rooms under the Courtyard by Marriott branding in a location is a brisk 30 minute walk to the north-eastern edge of the renowned West Lake. And the walk is not boring as there are a lot of shops along the Wulin Road Commercial Street. It is also near the Wulin Square Metro Station for easy access, The Grand Canal and the Hangzhou Tower Shopping Mall. To get to the Hangzhou Xiaoshan International Airport you can just take an Airport Bus Service with a bus stop that is under 10 minutes walk from the hotel.
Courtyard wuLin is right next to Marriot. The location is great~ right in the city center. We stay there for 10 days, I'm very happy with the service. The food at the executive lounge is excellent. Staffs are young, energetic helpful and willing to serve. The room size is very good, only thing bother me is the bathtub is combined with the shower, a bit slippery. I love the breakfast on the second floor, free for lounge members, lots of choices. There are also to-go beg packed with if you are in rush. The boys at the gate are very efficient to find you a taxi, they use app or even go down to the street to grab one for you~excellent service! Over all, this s one of the best courtyard I have stayed.
This 4 star hotel is located not far away from the lake and gives you the chance to stay at a clean, quiet and easy going hotel when you visit Hangzhou. It has a great breakfast on the 2nd floor, but if you stay on the 14th, 15th or 16th floor, you can experiment a very tranquil breakfast because it is an exclusive lounge for guests staying on those top floors. Nice gym, friendly personnel and it is located right next to a 5 star Courtyard which has an incredible sports bar at level - 1. You shouldnt miss it!
My airline company uses the Courtyard as it's layover hotel in Hangzhou. For our needs, it's perfect. Comfortable rooms, good restaurant and attentive staff. It's one of the most comfortable stops on our network.
Service: Hedy from reservation followed up with me before the trip for the arrival time etc., very to the details. I forgot the ask for the invoice during checkout and found out later that I needed that for reimbursement, so I sent them email asking for the invoice. Zona from reservation and Annie from guest services jumped in right away and emailed me the invoice within 20 minutes. Very impressed with their quick response! Breakfast: Excellent with a large selections with hot, cold food and fruits. Delicious.
The hotel had a good breakfast spread and the hotel room was clean and spacious. rated 4/5 because I feel that it is too far from the metro. The hotel itself is located 15 minutes walk away from the "wulin station" on the metro. Not much cheap food options around the hotel, other than the high end Hangzhou malls. Wulin station is also relatively near to the west lake stations. The service of the staff at the concierge was exceptional. One day, i need help to courier items back to my country and the staff named Echo went all out to help me, contacting me various times over the phone.
We throughly enjoyed our stay at this hotel. We were happy with the location, the service and the amount of English staff spoke. We stayed on a club lounge room and again found the staff very good. The pool area was lovely and the kids enjoyed swimming in the afternoon while we relaxed on the lounges. I would certainly stay here again and recommended it.
Stayed overnight at the Courtyard due to the location and near my office. The hotel staff were very helpful, room was big and bed soooooooooo comfortable. The Executive lounge is simple and offered good snacks. Warning: keep curtains closed or open, if you like, as you can see right into the JW rooms next door........
I stayed here for two nights with my other half and two kids. The staff have been friendly and helpful from the start. The breakfast buffet had impressed my fussy kids as it had a big selection to choose from. Having come from the UK, I was very relieved that they found the foos here suitable for them. We were greeted each morning by Tony Liu who remembered we liked strong black coffee. We were impressed by his positive attitude and cheerful personality and professionalism. The other staff members were equally as friendly and attentive. We thoroughly enjoyed our stay at the hotel and our visit to Hangzhou; and will definitely recommend this hotel to others.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 703 reviews