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C Hotel by Carmen's, BW Premier Collection

3.0 star property

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Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
Indoor pool
View from property
Exterior
Breakfast and dinner served, Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Splitsville Hamilton
    ‪3 min walk‬
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Buttermilk Falls
    ‪4 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 597 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

King Suite - Non Smoking

  • Sleeps 2

Queen Suite with Two Queen Beds - Non Smoking

  • Sleeps 4

King Bed Suite with Kitchenette

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette

  • Sleeps 6

About the neighborhood

Hamilton

Located in North Hannon, C Hotel by Carmen's, BW Premier Collection is adjacent to Splitsville Hamilton and a short stroll from Albion Falls. This 3-star hotel has 52 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Splitsville Hamilton - 3 min walk - 0.2 miles
  • Albion Falls - 13 min walk - 0.7 miles
  • Eramosa Karst Conservation Area - 16 min walk - 0.9 miles
  • Buttermilk Falls - 4 min drive - 1.4 miles
  • Mohawk Side Trail Trailhead - 5 min drive - 2.3 miles

Getting around

  • Hamilton GO Centre - 19 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 21 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Arby's - ‬3 min drive
  • ‪The Brown Barrel Eatery - ‬3 min drive
  • ‪Tim Hortons - ‬16 min walk

About this property

C Hotel by Carmen's, BW Premier Collection

Guests of C Hotel by Carmen's, BW Premier Collection enjoy an indoor pool, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
55-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

Frequently asked questions

What's there to do within easy reach of C Hotel by Carmen's, BW Premier Collection?

This hotel is situated in North Hannon, just steps from Splitsville Hamilton. You'll also find Albion Falls and Buttermilk Falls less than a mile away.

How much does it cost to stay at C Hotel by Carmen's, BW Premier Collection?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at C Hotel by Carmen's, BW Premier Collection on Mar 15, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does C Hotel by Carmen's, BW Premier Collection feature a casino at the property?

No, C Hotel by Carmen's, BW Premier Collection doesn't have a casino.

Is there an indoor pool at C Hotel by Carmen's, BW Premier Collection?

Yes, this hotel has an indoor pool.

Does C Hotel by Carmen's, BW Premier Collection have a restaurant with a breakfast menu?

Yes, C Hotel by Carmen's, BW Premier Collection serves a full breakfast for a surcharge each morning at Baci Ristorante.

Does C Hotel by Carmen's, BW Premier Collection allow pets to stay free of charge?

No, pets aren't allowed at C Hotel by Carmen's, BW Premier Collection though service animals are welcome.

How far is the airport from C Hotel by Carmen's, BW Premier Collection?

The closest major airport to C Hotel by Carmen's, BW Premier Collection is John C. Munro Hamilton Intl. Airport (YHM), which is 15.2 mi away (21 minutes by car).

Does C Hotel by Carmen's, BW Premier Collection have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at C Hotel by Carmen's, BW Premier Collection.

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Always a nice place to stay in Hamilton, Ontario. Clean and comfortable with a nice bar and restaurant.
Stayed 1 night in Dec 2025

10/10 Excellent

Santine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. High class. Very comfortable rooms and comfortable beds. Tons of parking even with events going on. Was perfect for a one night stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Eli

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The room was incredibly large, clean and amenities were excellent. Staff were very friendly at check in and out. It should be noted that while credit card is the preferred method of payment, they will accept debit/cash.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!! There were a couple weddings one night, so it was pretty loud.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mylene

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and beautiful, however, unfortunately, we had trouble with the door not unlocking properly so we had to move to a different room. Theresa did an amazing job getting us relocated and giving us a complementary breakfast for the inconvenience. We still had a wonderful evening and were very comfortable during our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is not included as advertised; however, the restaurant attached to the hotel serves excellent food."
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

8/10 Good

Marcela

Friendly and helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Juliana

Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Stayed 1 night in Nov 2025

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Bed was a little soft for my liking but otherwise a great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Staff was incredible, rooms were very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Shara

Stayed 1 night in Nov 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Akon, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Hamilton for our close friend's vow renewal at the Carmen Centre. So we stayed a night. The bed was comfortable and it was quiet so we had a good night rest. Would definitely recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Joannes

Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness
We did not eat at the hotel but I understand the food is great! Everything was wonderful except for the parking. We arrived late and there was not a parking spot to be found other than across the street in overflow parking.
Stayed 1 night in Oct 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night for a wedding. Room was spacious but wasn’t worth the $280 for 1 night Went to Baci for Breakfast ( Their restaurant) Server didn’t know if there was caraway in the rye and didn’t offer to find out but said there was no seeds in it. When the toast arrived it very clearly had caraway in it. Eggs were very over cooked, bacon sausage were also over cooked and tasted like rubber. My wife got an overcooked omelette Overall a very poor experience all around Room was $280 Breakfast was $50
Stayed 1 night in Oct 2025

10/10 Excellent

Meri, BOBCAYGEON

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we left prior to enjoying breakfast however our room was excellent and the venue for the rooftop wedding was outstanding.
Stayed 1 night in Oct 2025