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C Hotel by Carmen's, BW Premier Collection

3.0 star property
Hotel in Hamilton with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
Exterior
View from property
Indoor pool
Breakfast and dinner served, Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Splitsville Hamilton
    ‪3 min walk‬
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Buttermilk Falls
    ‪4 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(26 reviews)
  • 597 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 King Beds

King Suite - Non Smoking

  • Sleeps 2

Queen Suite with Two Queen Beds - Non Smoking

  • Sleeps 4

King Bed Suite with Kitchenette

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette

  • Sleeps 6

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About the neighborhood

Hamilton

Located in North Hannon, C Hotel by Carmen's, BW Premier Collection is adjacent to Splitsville Hamilton and a short stroll from Albion Falls. This 3-star hotel has 52 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Splitsville Hamilton - 3 min walk - 0.2 miles
  • Albion Falls - 13 min walk - 0.7 miles
  • Eramosa Karst Conservation Area - 16 min walk - 0.9 miles
  • Buttermilk Falls - 4 min drive - 1.4 miles
  • Mohawk Side Trail Trailhead - 5 min drive - 2.3 miles

Getting around

  • Hamilton GO Centre - 19 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 21 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Brown Barrel Eatery - ‬3 min drive
  • ‪Arby's - ‬3 min drive
  • ‪Valentino's Restaurant - ‬20 min walk

About this property

C Hotel by Carmen's, BW Premier Collection

Hotel in Hamilton with a 24-hour business center and a 24-hour front desk
Guests of C Hotel by Carmen's, BW Premier Collection enjoy an indoor pool, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
55-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

Frequently asked questions

What's there to do within easy reach of C Hotel by Carmen's, BW Premier Collection?

This hotel is situated in North Hannon, just steps from Splitsville Hamilton. You'll also find Albion Falls and Buttermilk Falls less than a mile away.

Will I be able to park at C Hotel by Carmen's, BW Premier Collection?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Does C Hotel by Carmen's, BW Premier Collection feature a casino at the property?

No, C Hotel by Carmen's, BW Premier Collection doesn't have a casino.

Is there an indoor pool at C Hotel by Carmen's, BW Premier Collection?

Yes, this hotel has an indoor pool.

What do couples enjoy most about C Hotel by Carmen's, BW Premier Collection?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at C Hotel by Carmen's, BW Premier Collection?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does C Hotel by Carmen's, BW Premier Collection have a restaurant with a breakfast menu?

Yes, C Hotel by Carmen's, BW Premier Collection serves a full breakfast for a surcharge on weekday mornings at Baci Ristorante.

Does C Hotel by Carmen's, BW Premier Collection allow pets to stay free of charge?

No, pets aren't allowed at C Hotel by Carmen's, BW Premier Collection though service animals are welcome.

Does C Hotel by Carmen's, BW Premier Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from C Hotel by Carmen's, BW Premier Collection?

The closest major airport to C Hotel by Carmen's, BW Premier Collection is John C. Munro Hamilton Intl. Airport (YHM), which is 15.2 mi away (21 minutes by car).

Are there rooms with balconies at C Hotel by Carmen's, BW Premier Collection?

No, there aren't any guestrooms with balconies at C Hotel by Carmen's, BW Premier Collection.

Does C Hotel by Carmen's, BW Premier Collection have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at C Hotel by Carmen's, BW Premier Collection.

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1007 reviews
Rating 8 - Good. 190 out of 1007 reviews
Rating 6 - Okay. 33 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Brian

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Mohawk 4 rink
Stayed 1 night in Sep 2025

10/10 Excellent

Antonios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maleeha at the front desk was exceptional and took the time to outline the features of our room.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Amenities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent staff.
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed one night but I found the staff to be lovely and kind and my room was to my expectations.
Stayed 1 night in Sep 2025

6/10 Okay

Christian

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
Friendly staff, but far too expensive to stay the night for a wedding. Check-in is at 3, most weddings start shortly after… leaving you barely enough time to do anything in your room. So, you’re basically paying for a bed. And, the Monday was a holiday - so breakfast was limited and first come first serve. All in all, we should never have paid $250 for a parking lot view and apples for breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint is that the wedding reception that was just below my room, particularly the music, was loud.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohamed

Stayed 1 night in Aug 2025

8/10 Good

estelita

Liked: Cleanliness, property conditions & facilities
The hotel is ok but i was a bit upset bec our room lock for no reason, i have to wait 30 minutes for them to open, missed some fun on the wedding held at the hotel. The hotel dint informed us that there's a complimentary coffee on the 2nd floor. We
Stayed 2 nights in Aug 2025

6/10 Okay

Alaba

Business traveler
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Stayed 1 night in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were themed which was cool. The overall cleanliness was solid as well but there wasn't much around the hotel. Nothing in walking distance. I industrial area.
Stayed 1 night in Aug 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

KELLY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge, had a double king suite with a pull out and a kitchenette, really nice that 2nd king was in its own room to get some peace and quiet from the kids. Cool Hollywood themed hotel! Rooms were nice, clean, and looked new.
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walk in shower and restaurant breakfast were excellent ! Piping hot !
Stayed 3 nights in Jul 2025

8/10 Good

Lillian

Traveled with family
It was beautiful and well cared for. TV wouldn’t go off so finally unplugged. Did try through head desk first, but nothing they could do. I would recommend wide masking tape for over led lights if a light sleeper. Everything else was excellent!!
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Traveled with partner
Excellent value. Big rooms. Go with the jacuzzi room.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

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