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Best Western Premier C Hotel by Carmen's

3.0 out of 5.0

Recent guest reviews

Mostly excellent place to stay. Book the king bed jacuzzi room suite -- corner room, tons of space. Ask for dishes and silverware at the restaurant. Restaurant service and prices very good. No TV movies: bring your own. Lighting is pretty poor, tho much the same as in other hotels. Seniors should be careful of tile floors and dim lighting. Lighting inadequate for extended business work.

We had a booking nightmare. Two night stay in 2 different rooms. Staff at the front desk assured us that they would do everything in their power to keep us in the same room for the two night. They kept their word and we didn't have to change rooms.

Very comfortable rooms, very clean. The staff were completely professional at all times. Food at the restaurant was delicious and I was VERY happy as a Celiac that they had so many gluten free options. No compromise on taste for gluten free meals. I'd stay there again.

I don't know about the other floors but on our floor each room was named after an Italian musician. i.e. Perry Como, Mario Lanza, Madonna, etc. Our room was the Lanza room and just in case you weren't familiar with his music, there was a cd of his to listen to. Very unique idea.

Visiting family. Enjoyed pool. Bagged remote was nice touch. Mattress was comfortable. Travelled with 2 kids. Kids slept on pull-out couch. Nice washroom with walk-in shower. Would consider staying here again.

Everything was excellent! The staff the rooms the beds the kitchen the coffee in the hallways and the room were very quiet witch was good because we had several rooms in the hotel but our noise didn't seem to leave the room! Only suggestion would be better venting in the bathrooms as they stayed very steaming for a long time after showers.

Nice clean rooms. Nothing much in walking distance. Small, loud restaurant, good breakfast. Small pool, loud air conditioner. Slow wifi. More like a Best Western Plus & breakfast would have been free! The dinner theater is to infrequent.

We had a king size bed that was superb. The shower was an exceptional design and was fun to use.the room was large and very clean.We will be back. The television had lots of channels and easy to find them. The internet was very quick.. The room had a fridge and sink by the fridge with lots of coffee and tea to chose from. A safe was available in a closet. The closet also had two extra pillows and a blanket and lots of hangers with pant holders.

Had the king suite which was awesome and reasonably priced, but sucked to find out the hot tub wasn't in working order and the pool was cooler and pretty basic. Me and the kids were looking so forward to a swim and hot tub prior to bed time, but we didn't stay long...they enjoyed the room more. Then also sucked to have no guide in the tv, couldn't rent movies and the internet you couldn't even stream Netflix on a tablet. You'd think those are givens is a nicer hotel like that. Would've lived got try he restaurant (looked cute and got milk from it), but didn't have enough time. Also woken up around 3am from beeping garbage trucks emptying out dumpsters!?

I have stayed here multiple times and been very happy every time there. Staff are very good and the rooms are fabulous for the price. Would recommend this for business, pleasure or just a couple's getaway.

1530 Stone Church Rd E Hamilton ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Within a short walk of Albion Falls, Best Western Premier C Hotel by Carmen's is within a mile (2 km) of Buttermilk Falls. This 3-star hotel has 52 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Also close to this Hamilton hotel are Eramosa Karst Conservation Area and Felker's Falls Conservation Area.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


All of Best Western Premier C Hotel by Carmen's's 52 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free local calls. Guests can expect 42-inch LCD TVs with digital channels and DVD players, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.

Property features

Guests staying at Best Western Premier C Hotel by Carmen's enjoy an indoor pool, a fitness center, and a rooftop terrace. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

Twin 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 805 reviews