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C Hotel by Carmen's, BW Premier Collection

3.0 star property

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Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
View from property
Indoor pool
Breakfast and dinner served, Italian cuisine
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Splitsville Hamilton
    ‪3 min walk‬
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Buttermilk Falls
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 597 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Hamilton

Located in North Hannon, C Hotel by Carmen's, BW Premier Collection is adjacent to Splitsville Hamilton and a short stroll from Albion Falls. This 3-star hotel has 52 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Splitsville Hamilton - 3 min walk - 0.2 miles
  • Albion Falls - 13 min walk - 0.7 miles
  • Eramosa Karst Conservation Area - 19 min walk - 1.1 miles
  • Buttermilk Falls - 6 min drive - 1.4 miles
  • Mohawk Side Trail Trailhead - 9 min drive - 2.3 miles

Getting around

  • Hamilton GO Centre - 19 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 21 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪Arby's - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪The Brown Barrel Eatery - ‬3 min drive

About this property

C Hotel by Carmen's, BW Premier Collection

Guests of C Hotel by Carmen's, BW Premier Collection enjoy an indoor pool, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
55-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

Frequently asked questions

What's there to do within easy reach of C Hotel by Carmen's, BW Premier Collection?

This hotel is situated in North Hannon, just steps from Splitsville Hamilton. You'll also find Albion Falls and Buttermilk Falls less than a mile away.

How much does it cost to stay at C Hotel by Carmen's, BW Premier Collection?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at C Hotel by Carmen's, BW Premier Collection on May 18, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at C Hotel by Carmen's, BW Premier Collection?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Does C Hotel by Carmen's, BW Premier Collection feature a casino at the property?

No, C Hotel by Carmen's, BW Premier Collection doesn't have a casino.

Is there an indoor pool at C Hotel by Carmen's, BW Premier Collection?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at C Hotel by Carmen's, BW Premier Collection?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a fireplace.

Does C Hotel by Carmen's, BW Premier Collection have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does C Hotel by Carmen's, BW Premier Collection have a restaurant with a breakfast menu?

Yes, C Hotel by Carmen's, BW Premier Collection serves a full breakfast for a surcharge each morning at Baci Ristorante.

Does C Hotel by Carmen's, BW Premier Collection allow pets to stay free of charge?

No, pets aren't allowed at C Hotel by Carmen's, BW Premier Collection though service animals are welcome.

Does C Hotel by Carmen's, BW Premier Collection have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from C Hotel by Carmen's, BW Premier Collection?

The closest major airport to C Hotel by Carmen's, BW Premier Collection is John C. Munro Hamilton Intl. Airport (YHM), which is 15.2 mi away (21 minutes by car).

Are there rooms with balconies that I can book at C Hotel by Carmen's, BW Premier Collection?

No, you won't find guestrooms with balconies at C Hotel by Carmen's, BW Premier Collection.

Does C Hotel by Carmen's, BW Premier Collection have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at C Hotel by Carmen's, BW Premier Collection.

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1004 reviews
Rating 8 - Good. 183 out of 1004 reviews
Rating 6 - Okay. 32 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

brooke

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely experience staying there. The staff was so friendly and helpful! A big welcoming smile goes along way! Our room was dated but it was clean and accommodated us and our 4 children which was why we specifically booked this hotel as many hotels request multiple rooms to be booked and that’s never really in the budget. Kids loved the indoor swimming pool and LOVED the free cookies at the front desk. We would definitely stay there again. Thankyou!
Stayed 1 night in Jan 2026

10/10 Excellent

Denis

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great as always
Stayed 1 night in Jan 2026

10/10 Excellent

Don

Everything
Stayed 1 night in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for one night but the place was clean and the staff friendly.
Stayed 1 night in Jan 2026

2/10 Terrible

Mohamad

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Dissatisfied about something happened with me while I was there.
Stayed 1 night in Jan 2026

10/10 Excellent

Mbiongo

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice no complaint. Thank you and see you next time. Bye
Stayed 1 night in Jan 2026

4/10 Poor

Michael

The room was in very poor condition. It was not clean upon arrival there was food left in the fridge from a previous guest and two black socks beside the bed that were not mine. To make things worse, I woke up in the morning with an earbud stuck to my back that didn’t belong to me. The floor in front of the bathroom was sticky and dirty, to the point that I had to wash it myself. The couch was worn out and clearly past its prime. Overall, the cleanliness and upkeep of the room were unacceptable. After bringing it to the reception attention I was offered a late check out
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Highly recommend this hotel. The staff was amazing, friendly, accommodating, helpful. I can't say enough good things. Everything was clean. Room was clean and we'll stocked. Very comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Nahed

Stayed 1 night in Nov 2025

10/10 Excellent

Ethan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were friendly and helpful
Stayed 2 nights in Dec 2025

8/10 Good

ROBERT

Liked: Cleanliness, amenities
Room was clean . Jacuzzi tub had sign on it, out of order. Halls seem a little worn, dated. Ample parking, pool looked lovely.
Stayed 2 nights in Dec 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception was very welcoming room was extremely clean and quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Great staff, excellent restaurant, and clean very comfortable beds, with a pretty bathroom.
Stayed 3 nights in Dec 2025

8/10 Good

Ollmann

Stayed 2 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room,quick and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Bassam

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Always a nice place to stay in Hamilton, Ontario. Clean and comfortable with a nice bar and restaurant.
Stayed 1 night in Dec 2025

10/10 Excellent

Santine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. High class. Very comfortable rooms and comfortable beds. Tons of parking even with events going on. Was perfect for a one night stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Eli

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The room was incredibly large, clean and amenities were excellent. Staff were very friendly at check in and out. It should be noted that while credit card is the preferred method of payment, they will accept debit/cash.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 1 night in Dec 2025