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C Hotel by Carmen's, BW Premier Collection

3.0 star property
Hotel in Hamilton with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
Indoor wedding
Breakfast and dinner served, Italian cuisine
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Tim Hortons Field
    ‪10 min drive‬
  • Place, TD Coliseum
    ‪13 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 597 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 King Beds

King Suite - Non Smoking

  • Sleeps 2

Queen Suite with Two Queen Beds - Non Smoking

  • Sleeps 4

King Bed Suite with Kitchenette

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette

  • Sleeps 6

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Exterior

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About the neighborhood

Hamilton

Located in North Hannon, C Hotel by Carmen's, BW Premier Collection is adjacent to Splitsville Hamilton and a short stroll from Albion Falls. This 3-star hotel has 52 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Albion Falls - 13 min walk - 0.7 miles
  • Buttermilk Falls - 4 min drive - 1.4 miles
  • Mohawk College - 11 min drive - 6.5 miles
  • Tim Hortons Field - 16 min drive - 6.7 miles
  • TD Coliseum - 18 min drive - 14.8 miles

Getting around

  • Hamilton GO Centre - 19 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 21 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Arby's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Brown Barrel Eatery - ‬3 min drive

About this property

C Hotel by Carmen's, BW Premier Collection

Hotel in Hamilton with a 24-hour business center and a 24-hour front desk
Guests of C Hotel by Carmen's, BW Premier Collection enjoy an indoor pool, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
55-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baci Ristorante
  • Opens Wednesday - Sunday

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

Frequently asked questions

What's there to do within easy reach of C Hotel by Carmen's, BW Premier Collection?

This hotel is situated in North Hannon, just steps from Splitsville Hamilton. You'll also find Albion Falls and Buttermilk Falls less than a mile away.

How much does it cost to stay at C Hotel by Carmen's, BW Premier Collection?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at C Hotel by Carmen's, BW Premier Collection on Nov 11, 2025 start from $122.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at C Hotel by Carmen's, BW Premier Collection?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Does C Hotel by Carmen's, BW Premier Collection feature a casino at the property?

No, C Hotel by Carmen's, BW Premier Collection doesn't have a casino.

Is there an indoor pool at C Hotel by Carmen's, BW Premier Collection?

Yes, this hotel has an indoor pool.

Is C Hotel by Carmen's, BW Premier Collection good for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Does C Hotel by Carmen's, BW Premier Collection have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does C Hotel by Carmen's, BW Premier Collection have a restaurant with a breakfast menu?

Yes, C Hotel by Carmen's, BW Premier Collection serves a full breakfast for a surcharge on weekday mornings at Baci Ristorante.

Does C Hotel by Carmen's, BW Premier Collection allow pets to stay free of charge?

No, pets aren't allowed at C Hotel by Carmen's, BW Premier Collection though service animals are welcome.

Does C Hotel by Carmen's, BW Premier Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from C Hotel by Carmen's, BW Premier Collection?

The closest major airport to C Hotel by Carmen's, BW Premier Collection is John C. Munro Hamilton Intl. Airport (YHM), which is 15.2 mi away (21 minutes by car).

Are there rooms with balconies that I can book at C Hotel by Carmen's, BW Premier Collection?

No, there aren't any guestrooms with balconies at C Hotel by Carmen's, BW Premier Collection.

Does C Hotel by Carmen's, BW Premier Collection have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at C Hotel by Carmen's, BW Premier Collection.

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1006 reviews
Rating 8 - Good. 192 out of 1006 reviews
Rating 6 - Okay. 34 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KELLY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge, had a double king suite with a pull out and a kitchenette, really nice that 2nd king was in its own room to get some peace and quiet from the kids. Cool Hollywood themed hotel! Rooms were nice, clean, and looked new.
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walk in shower and restaurant breakfast were excellent ! Piping hot !
Stayed 3 nights in Jul 2025

8/10 Good

Lillian

Traveled with family
It was beautiful and well cared for. TV wouldn’t go off so finally unplugged. Did try through head desk first, but nothing they could do. I would recommend wide masking tape for over led lights if a light sleeper. Everything else was excellent!!
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Traveled with partner
Excellent value. Big rooms. Go with the jacuzzi room.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and easy drive to the airport. Lots of dining options around. Great visual appeal - love the decorating.
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was beautiful. Our room was clean and very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Shaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet, clean, and sophisticated looking. Really loved the shower. Staff was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam R

Stayed 1 night in Jul 2025

10/10 Excellent

Toshihiro

Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Very nice. Cool themes. We will be back.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and our room had the perfect setup. The beds were super comfortable. I had the best sleep! The staff was friendly and the front desk always had apples, oranges and cookies for snacks.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Russ

Stayed 1 night in Jul 2025

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
it was a great experience
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was our best hotel stay ever. Everyone was so lovely and the room was incredible. We can’t wait to be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like TV stations...No TV Guide. No free movies. Other than that everything else was fine. Nice to not have to drive after a wedding.
Stayed 1 night in Jun 2025

10/10 Excellent

auroza

Liked: Cleanliness, staff & service, property conditions & facilities
I will come again, clean, convenient parking.
Stayed 1 night in Jun 2025

10/10 Excellent

MaryAnn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 4 nights in Mar 2025

8/10 Good

Yvonne

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely beautiful. The hotel was very appealing. The workers friendly. Only problem I had was in our bathroom. The toilet paper dispenser was out of reach when sitting in the toilet. The shower should have had a hand held sprayer.
Stayed 1 night in Jun 2025

6/10 Okay

Melody

Traveled with family and small children
Liked: Property conditions & facilities
The hotel itself and facilities are beautiful, the double king room was very spacious and accommodating. E also really appreciate the coffee machine which the kids also enjoyed as it provided hot chocolate. The on site restaurant food was above average, no complaints, though service was a little lax. Front desk was often vacant of staff which i found a little unprofessional, but the staff were still all pleasant. My main complaint was the bedding smelled kind of sweaty which was off putting and I'm glad i brought my own pillow or i would not have been able to sleep like that. On a final positive note my daughters enjoyed swimming in the pool.
Stayed 2 nights in Jun 2025

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