2/10 Terrible
Edward
Jul 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The problem with this property is the manager,I believe owner.I have never received this much disrespect and poor treatment from any hotel in my life.I arrived at 1pm after 31 hrs on the road with little sleep.I spoke to 2 staff members who checked with the manager.She refused my request. I was informed my room would be ready around 1:15.I asked to speak to the manager.She refused. I went to eat and wait. I returned at 2:50.I went to office and asked to check in and was told to wait until 3pm.I believe this woman was the manager. When I came back 10 minutes later,another woman checked me in without problem.I explained what had happened and asked her tell the manager that I would like to speak to her and left her my contact information.Next day, I asked if my request had been delivered and was told it had.I have not heard from the manager.My problem is with the management of the Stardust Motel and not the staff who were excellent.If I not already paid for my stay,I would have gone somewhere else.My check in was terrible.
Edward
Stayed 2 nights in Jun 2025
