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Yutorelo-an

3.5 star property

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Photo gallery for Yutorelo-an

Hot springs
Superior Room, 1 King Bed, Private Bathroom | Bathroom | Slippers, towels
Point of interest
Deluxe Room, Private Bathroom | Balcony
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Gora 1300-119, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪4 min walk‬
  • Place, Hakone Open Air Museum
    ‪16 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪20 min walk‬

Room options

View all photos for Superior Room, 1 King Bed, Private Bathroom

Superior Room, 1 King Bed, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, 1 King Bed, Private Bathroom

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Non Smoking, Shared Bathroom

Superior Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, Non Smoking, Shared Bathroom

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Luxury Room, Private Bathroom

Luxury Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Luxury Room, Private Bathroom

  • Mountain view
  • 538 sq ft
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Deluxe Room, Private Bathroom

  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Superior Twin Room, Private Bathroom

Superior Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Twin Room, Private Bathroom

  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Twin Room, Private Bathroom

  • Mountain view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking, Shared Bathroom

Standard Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Room, Non Smoking, Shared Bathroom

7.0 out of 10
Good
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Futons

About the neighborhood

Hakone

Located in Gora within a 5-minute walk of Hakone Gora Park, Yutorelo-an is within a mile (2 km) of other popular attractions like Hakone Open Air Museum. This 34-room, 3.5-star ryokan welcomes guests with in-room amenities like refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 4 min walk - 0.3 miles
  • Hakone Open Air Museum - 16 min walk - 0.9 miles
  • Hakone Kowakien Yunessun - 20 min walk - 1.1 miles
  • Ōwakudani - 3 min drive - 0.8 miles

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 11 min walk
  • Haneda Airport (HND) - 130 min drive

Restaurants

  • ‪箱根餃子センター - ‬12 min walk
  • ‪fontana - ‬3 min drive
  • ‪Gora Brewery And Grill - ‬7 min walk
  • ‪Coffee Camp - ‬14 min walk
  • ‪蕎麦 貴賓館 - ‬3 min drive

About this property

Yutorelo-an

Yutorelo-an features free WiFi in public areas and a fireplace in the lobby. You can take advantage of free parking, along with a free train station shuttle. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this hot springs ryokan include a water dispenser and a vending machine.
For entertainment, guests can enjoy flat-screen TVs. Bathrooms offer toothbrushes and toothpaste and slippers. Refrigerators, electric kettles, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). There are 8 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children

Things to do

  • 8 indoor/outdoor hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Spa

  • 8 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 6:00 AM to midnight.
  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Yutorelo-an Inn Hakone
Yutorelo-an Inn
Yutorelo-an Hakone
Yutorelo an
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone

Frequently asked questions

What can I see within easy reach of Yutorelo-an?

This ryokan is situated in Gora, just steps from Hakone Museum of Art, and within a 10-minute walk of Hakone Gora Park and Hakuundo Chaen. You'll also find Lake Ashi and Hakone Open Air Museum within a short drive.

How much does it cost to stay at Yutorelo-an?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Yutorelo-an on Apr 26, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Yutorelo-an?

Yes, self parking is offered for free at the ryokan.

Does Yutorelo-an feature a casino?

No, Yutorelo-an doesn't have a casino.

Will I find an indoor pool at Yutorelo-an?

No, there is no indoor pool at this ryokan.

Is Yutorelo-an a good place to stay for couples?

Couples staying at this ryokan will appreciate amenities like slippers as well as 8 indoor/outdoor hot springs and a 24-hour front desk.

Does Yutorelo-an have a hot tub?

No, but guests can enjoy 8 indoor/outdoor hot springs at this ryokan.

Does Yutorelo-an feature a restaurant that includes a breakfast menu?

Yutorelo-an offers Japanese breakfast each morning for a surcharge though there is no restaurant.

Will Yutorelo-an allow pets to stay for free?

No, pets aren't allowed at Yutorelo-an.

Does Yutorelo-an have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Yutorelo-an?

No, there aren't any guestrooms with balconies at Yutorelo-an.

Yutorelo-an Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 103 reviews
Rating 8 - Good. 32 out of 103 reviews
Rating 6 - Okay. 19 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 5 out of 103 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jalen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff beautiful area.
Stayed 1 night in Oct 2025

10/10 Excellent

William Robert

Liked: Cleanliness, amenities
Great stay at this location. Staff was very helpful. Location was beautiful. Great amenities. Very peaceful
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yutorelo-an was a beautiful ryokan with clean, traditional japonese rooms, onsen, and meals. The communal onsen was excellent, spacious, and sparsely used as there are four private onsens for reservation. The dinner and breakfast were expansive, intricate, and delicious. Included in your reservation are yukata for wearing around the ryokan. The area is convenient to the hakone cable car line, and walkable to many parks, gardens, and local sites. Truly an excellent experience for any price, and astounding affordable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel up the mountains. Hotel is rustic although the room we had was beautiful (luxury) and had a new bath outside on the balcony which was lovely. Dinner was awesome if you like fish. Views are immense.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Japan

Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
Stayed 1 night in Oct 2023

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities
Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options. Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite and clean place. room is very well prepared and designed. very good destination for relaxation. they have amazing view
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
The service was really good but the faculty is a bit out dated.
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be ready to pay for literally everything!!!

The hotel is located on the top off a very steep hill which is not mentioned on this hotel’s webpage. It takes approximately 15 minutes to get there from Gora station. They provide a free shuttle bus, however you realize that only after you check in. The dinner is pretty expensive and there are no close by restaurants, while going to the center is not an option as you’ll have to climb the steep hill once again on your way back. There are private and public onsens. The public Onsen is small and free to use (except a ¥150 spa bath tax per px). The private one is priced ¥3000 per 45 minutes which is ridiculous in my opinion! I think they should’ve allowed guests to reserve the private onsens without additional charge. There is no complementary water in the room, but they placed a vending machine “for your convenience”. They have some instant noodles and snacks for purchase in the lobby. The breakfast was Japanese and might be difficult for the western palate.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice short stay in beautiful Hakone but the hotel is up a very big hill that is very dark after 4:30pm sunset.0
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Very nice stay overall. The dinner courses were delicious, and they served many interesting, seasonal Japanese dishes. Very good quality sashimi. Room was clean, with nice view of the garden. Friendly and helpful staff. It was raining when we checked out, but the staff very kindly gave us an umbrella to take with us. Facilities are a little old, however.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Friendly Service

Beautiful place with lovely hot onsen. Amazing traditional dinner and breakfast. Free coffee in reception and shuttle back to Gora. Only downside was slightly hard futon and no blinds to block light coming from front path (but this turned off about 11 PM). Highly recommended.
Stayed 1 night in Oct 2018

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with excellent views

Fantastic stay! My friend and I booked what I would call a honeymoon suite on the 3rd Floor (Luxery Room, Private Bathroom, Twin Beds). The room was massive and had a private soaking tub on our balcony. Another great added bonus was that they provide shuttle service from Gora Station. We just used the pay phone when we arrive and the driver was there within 5 minutes. If you're feeling adventurous, it's also easy to take the funicular up the mountain a couple of stops and then do the very short walk to the hotel. Our room also had a spectacular view of the mountains, even on a rainy day. Would highly recommend this hotel!
Stayed 1 night in Sep 2018

10/10 Excellent

harumi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで､広い部屋で清潔でした
Stayed 1 night in Dec 2025

8/10 Good

Paulina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Buena atención y el hotel está lindo. Nada más que es muy complicado llegar al hotel (toda una travesía).
Stayed 1 night in Nov 2025

8/10 Good

Akiyoshi

Traveled with partner, Traveled with family
スタッフが受付にいないことが多い
Stayed 1 night in Nov 2025

6/10 Okay

KIYOKO

Stayed 1 night in Nov 2025

6/10 Okay

Giovanni

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good staying close to Hakone. The soa
Stayed 1 night in Sep 2025

8/10 Good

だいご

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

???

Liked: Staff & service
お風呂が良かった
Stayed 1 night in Jul 2025