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Era Cruise Halong Bay by Venus Group

5.0 star property

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Outdoor pool
Garden Sea Family Suite, Balcony | In-room safe, blackout drapes, soundproofing, bed sheets
Era President Suite | Living room | TV
Interior detail
Royal Suite, Terrace | In-room safe, blackout drapes, soundproofing, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Block 11, Terminal 2, Lot 2, Tuan Chau Island, Ha Long, Quang Ninh
  • Place, Tuan Chau Beach
    ‪7 min walk‬
  • Place, Dolphin Club
    ‪11 min walk‬
  • Place, Tuan Chau Park
    ‪16 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪44 min drive‬

Room options

View all photos for King Terrace Suite

King Terrace Suite | In-room safe, blackout drapes, soundproofing, bed sheets

King Terrace Suite

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

In-room safe, blackout drapes, soundproofing, bed sheets

Terrace Suite, Balcony

  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Garden Sea Family Suite, Balcony

Garden Sea Family Suite, Balcony | In-room safe, blackout drapes, soundproofing, bed sheets

Garden Sea Family Suite, Balcony

  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Royal Suite, Terrace

Royal Suite, Terrace | In-room safe, blackout drapes, soundproofing, bed sheets

Royal Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Pool View

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Ha Long

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. This 18-room, 5-star cruise ship has free breakfast along with conveniences like a full-service spa and a 24-hour gym.
View more Cruise Ships in Ha LongOpens in a new window

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 miles
  • Tuan Chau Beach - 7 min walk - 0.4 miles
  • Dolphin Club - 11 min walk - 0.6 miles
  • Tuan Chau Park - 16 min walk - 0.9 miles
  • Halong Bay Marina - 30 min drive - 11.6 miles

Getting around

  • Ga Ha Long Station - 16 min drive
  • Haiphong (HPH-Cat Bi) - 49 min drive

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • ‪nhà hàng thq - ‬8 min drive
  • ‪onze feestboot in Halong Bay 🚢🎉 - ‬4 min drive
  • ‪Magnolia Restaurant - ‬11 min drive
  • ‪Pool Bar - ‬13 min drive

About this property

Era Cruise Halong Bay by Venus Group

Guests staying at Era Cruise Halong Bay by Venus Group enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. You can take advantage of limited parking, along with a shuttle from the airport to the hotel during limited hours for VND 940000 per vehicle. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury cruise ship include meeting rooms, a terrace, and a TV in a common area.
For entertainment, guests can expect to find TVs. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other amenities include balconies, coffee makers, and safes.
Recreational amenities at the cruise ship include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.

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Balcony
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  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 19 reviews
$252 nightly
The price is $273
Apr 14 - Apr 15
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Area shuttle (surcharge) up to 160 km
  • Cruise terminal shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 7:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Kayaking
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Treatment room

Accessibility

  • Elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1362000.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 940000 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 11:30 AM
  • Check-out: 9:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

Are free cancellation options available at Era Cruise Halong Bay by Venus Group?

Era Cruise Halong Bay by Venus Group provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Era Cruise Halong Bay by Venus Group?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Era Cruise Halong Bay by Venus Group on Mar 28, 2026 start from $583, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Era Cruise Halong Bay by Venus Group?

This cruise ship is located in Ha Long, just steps from Ha Long Bay. You'll also find Tuan Chau Beach and Tuan Chau Amphitheater less than a mile away.

Is parking available on site at Era Cruise Halong Bay by Venus Group?

Yes, though parking is limited.

Is there a spa at Era Cruise Halong Bay by Venus Group?

There is a full-service spa available for guests to enjoy and services include couples treatments and body treatments.

Does Era Cruise Halong Bay by Venus Group include a casino?

No, Era Cruise Halong Bay by Venus Group doesn't have a casino.

Is there an indoor pool at Era Cruise Halong Bay by Venus Group?

No, there is no indoor pool at this cruise ship.

Is Era Cruise Halong Bay by Venus Group good for couples?

There are plenty of amenities for couples at this cruise ship, including 2 bars, a restaurant, and a full-service spa.

Are there hot tubs at Era Cruise Halong Bay by Venus Group?

Yes, some cabins at this cruise ship feature private spa tubs.

Does Era Cruise Halong Bay by Venus Group feature a restaurant that includes a breakfast menu?

Yes, Era Cruise Halong Bay by Venus Group serves free continental breakfast each morning from its restaurant.

Does Era Cruise Halong Bay by Venus Group allow pets to stay free of charge?

No, pets aren't allowed at Era Cruise Halong Bay by Venus Group.

Does Era Cruise Halong Bay by Venus Group have connecting rooms?

No, there aren't connecting guestrooms at this cruise ship.

Where is the closest airport to Era Cruise Halong Bay by Venus Group?

The closest major airport to Era Cruise Halong Bay by Venus Group is Haiphong (HPH-Cat Bi), which is 25.5 mi away (49 minutes by car).

Are there rooms with balconies that I can book at Era Cruise Halong Bay by Venus Group?

Yes, every cabin at Era Cruise Halong Bay by Venus Group comes with a balcony with some featuring ocean or pool views.

Era Cruise Halong Bay by Venus Group Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 92 reviews
Rating 8 - Good. 13 out of 92 reviews
Rating 6 - Okay. 10 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 2 out of 92 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ana

The boat is very nice and the staff is amazing We had a beautiful suite tga
Stayed 1 night in Aug 2025

10/10 Excellent

Pawel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing cruise, huge cabins, superb food
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas of ha longbay are beautiful. The staff were great.
Stayed 2 nights in Jan 2025

2/10 Terrible

Kieu-Chau

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Taryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
Stayed 1 night in Oct 2024

6/10 Okay

cindy

Traveled with family
The staff contacted me on what’s app the night before around 10 pm to let me know that they were putting us on another cruise, I was upset they waited so long to let me know but they assured us the cruise ship was very similar to the cruise ship I originally booked and only been in operation since last year December 2023 but when we got on the cruise ship it was pretty obvious the cruise ship had been running longer than that. Even though the cruise ship was still in good condition there were obvious signs of wear and tear that to me made it hard to believe that it was running less than a year. The transportation to the cruise ship was horrible, they packed over 50 people on to a smaller boat, there was no air circulation and it was so hot, humid, and hard to breathe. The typhoon had just came by a few days prior so there was quite a bit of trash in the bay and they didn’t let us be in Halong Bay at all, we were only able to cruise Lanha Bay which is understandable because there was still so much trash and debris. No wifi available on the boat. Food was ok. Staff on the other hand was very nice and tried to be as accommodating as possible.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent cruise with attentive crew.

Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Stayed 2 nights in Feb 2024

10/10 Excellent

Stuart

Stayed 1 night in Jan 2024

10/10 Excellent

Woon Chooi

Stayed 1 night in Dec 2023

6/10 Okay

Gaganjot

Liked: Staff & service
Disliked: Property conditions & facilities
Older cruise
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

ZOHAR

Liked: Cleanliness, staff & service, room comfort

Great fun on the Era boat!

The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Stayed 2 nights in Sep 2023

6/10 Okay

Sydney

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Stayed 1 night in Sep 2023

6/10 Okay

Alias

It Was Just Okay, Not The Best.

I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Stayed 2 nights in Aug 2023

6/10 Okay

Rosanna

Liked: Staff & service, property conditions & facilities
Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Stayed 1 night in Aug 2023

8/10 Good

Ajay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Stayed 1 night in Aug 2023

2/10 Terrible

Fraser

Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Stayed 1 night in Jun 2023

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Stayed 1 night in Jul 2023

8/10 Good

Waka

Traveled with family and small children
Liked: Staff & service
I found two cockroaches in my room. It was awful.
Stayed 1 night in Jun 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic boat

Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
Stayed 1 night in Jun 2023

10/10 Excellent

Sameer

Traveled with partner
Liked: Cleanliness, staff & service
Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.

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