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New Star Halong Hotel

3.0 star property

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Photo gallery for New Star Halong Hotel

View from property
Bar (on property)
Suite | Living area | LCD TV
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Cai Dam - Bai Chay Ward, Ha Long, Quang Ninh
  • Place, Cái Dăm Market
    ‪11 min walk‬
  • Place, Ha Long Night Market
    ‪20 min walk‬
  • Place, Sun Square
    ‪7 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪47 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Ha Long

Located in Bai Chay, New Star Halong Hotel is adjacent to Ha Long Bay and within a mile (2 km) of Cái Dăm Market. This 3-star hotel has 108 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 miles
  • Cái Dăm Market - 11 min walk - 0.6 miles
  • Ha Long Night Market - 20 min walk - 1.1 miles
  • Sun Square - 7 min drive - 2.1 miles
  • Bai Chay Beach - 8 min drive - 2.3 miles

Getting around

  • Ga Ha Long Station - 7 min drive
  • Haiphong (HPH-Cat Bi) - 52 min drive

Restaurants

  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬18 min walk
  • ‪Madam Mai - ‬16 min walk
  • ‪Nhà hàng Thủy Chung - ‬18 min walk
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬19 min walk
  • ‪Sữa Chua Cô Phượng - ‬11 min walk

About this property

New Star Halong Hotel

New Star Halong Hotel features karaoke, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a meeting room, and free newspapers.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle during limited hours at scheduled times
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Karaoke
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from August 15 2022 to August 15 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

New Star Halong
New Star Halong Hotel Hotel
New Star Halong Hotel Ha Long
New Star Halong Hotel Hotel Ha Long

Frequently asked questions

Is a free cancellation option available at New Star Halong Hotel?

New Star Halong Hotel provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near New Star Halong Hotel?

This hotel is situated in Bai Chay, just steps from Ha Long Bay. You'll also find Ha Long Night Market and Bai Chay Beach within a short drive.

Is parking available on site at New Star Halong Hotel?

Yes, self parking is offered for free at the hotel.

Does New Star Halong Hotel feature a casino on the premises?

No, New Star Halong Hotel doesn't have a casino.

Will I find an indoor pool at New Star Halong Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at New Star Halong Hotel?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Are there hot tubs at New Star Halong Hotel?

No, this hotel doesn't have a spa tub.

Does New Star Halong Hotel have a restaurant with a breakfast menu?

Yes, New Star Halong Hotel serves breakfast for a surcharge from its restaurant.

Will New Star Halong Hotel allow pets to stay for free?

No, pets aren't allowed at New Star Halong Hotel.

Are there connecting rooms at New Star Halong Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from New Star Halong Hotel?

The closest major airport to New Star Halong Hotel is Haiphong (HPH-Cat Bi), which is 26.6 mi away (52 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 27.4 mi away.

Are there rooms with balconies that I can book at New Star Halong Hotel?

No, there aren't any guestrooms at New Star Halong Hotel that offer a balcony.

New Star Halong Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

9.4/10

Cleanliness

7.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

DONGHYUK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Iris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room very nice and also comfy bad. The only thing is very not good the not speak English and not help u to buy trips or bus like others hotel
Stayed 2 nights in Sep 2019

8/10 Good

DONGHYUK, 서울 성동구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋네요

솔직히 가격대비 깨끗하였습니다 조식은 별로이네요
Stayed 2 nights in Mar 2019