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The Ritz-Carlton Tenerife, Abama

5.0 star property
Luxury hotel on the beach, with 7 outdoor pools

Choose dates to view prices

Photo gallery for The Ritz-Carlton Tenerife, Abama

Exterior
On the beach, free beach shuttle, sun loungers, beach umbrellas
1 bedroom, premium bedding, minibar, in-room safe
8 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar

Explore the area

View in a map
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687
  • Place, Abama Golf Course
    ‪7 min walk‬
  • Place, Playa de Abama
    ‪8 min walk‬
  • Place, Tenerife Beaches
    ‪14 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking, Resort View

View from room

Deluxe Room, Non Smoking, Resort View

9.6 out of 10
Exceptional
(21 reviews)
  • 538 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Non Smoking, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(11 reviews)
  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View (Balcony)

Suite, 1 Bedroom, Non Smoking, Resort View (Balcony) | Lounge

Suite, 1 Bedroom, Non Smoking, Resort View (Balcony)

  • 861 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Resort View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Resort View (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Resort View (Balcony)

  • 700 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

View from room

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Garden View

  • 861 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(6 reviews)
  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

View from room

Suite, 1 Bedroom, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Terrace)

View from room

Room, 1 King Bed with Sofa bed, Non Smoking (Terrace)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Balcony)

View from room

Room, 1 King Bed with Sofa bed, Non Smoking (Balcony)

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Garden View | Property amenity

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View | Property amenity

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 861 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

View from room

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (Ritz Carlton Suite)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking, Balcony (Ritz Carlton Suite)

  • 2982 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Royal Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • 6437 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Pool | 7 outdoor pools, pool umbrellas, sun loungers

Suite, 2 Bedrooms, Non Smoking

  • 861 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Garden View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

7 outdoor pools, pool umbrellas, sun loungers

Suite, 1 Bedroom, Non Smoking

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Garden View

  • 1389 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Garden View (Private Pool)

7 outdoor pools, pool umbrellas, sun loungers

Suite, 2 Bedrooms, Non Smoking, Garden View (Private Pool)

  • 1389 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking, Garden View

Family Room, 2 Double Beds, Non Smoking, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds, Non Smoking, Garden View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking, Ocean View

Family Room, 2 Double Beds, Non Smoking, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds, Non Smoking, Ocean View

  • 646 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 King Bed

View from room

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

View from room

Family Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Non Smoking

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Guia de Isora

The Ritz-Carlton Tenerife, Abama places you within a 15-minute drive of popular attractions such as Alcala Beach and Puerto Colon Marina. This 462-room, 5-star hotel has 7 outdoor pools along with a full-service spa and 8 restaurants.

What's nearby

  • Abama Golf Course - 7 min walk - 0.4 miles
  • Playa de Abama - 8 min walk - 0.5 miles
  • Tenerife Beaches - 14 min walk - 0.8 miles
  • Playa San Juan - 3 min drive - 1.9 miles
  • Playa del Barranco de Erques - 11 min drive - 1.9 miles

Getting around

  • Tenerife South Airport (TFS) - 32 min drive

Restaurants

  • ‪Panier - ‬3 min drive
  • ‪El Mirador Abama - ‬11 min walk
  • ‪Lobby Bar Abama - ‬5 min walk
  • ‪Taberna Maritima Agua y Sal - ‬4 min drive
  • ‪Verona - ‬9 min walk

About this property

The Ritz-Carlton Tenerife, Abama

Luxury hotel on the beach, with 7 outdoor pools
Guests of The Ritz-Carlton Tenerife, Abama have access to a full-service spa, 7 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 181 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars. Housekeeping is available on request.
7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa, Abama has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton Tenerife, Abama is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 8 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Akira Back Tenerife
  • El Mirador
  • M.B
  • Txoko
  • Verona

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Billiards/pool table
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Half board inclusive rate plans include breakfast and dinner for 2 adults only.

Renovations and closures

The property will be renovating from May 31 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 150 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 181 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Abama
Abama Golf Guia de Isora
Abama Golf Resort Guia de Isora
Abama Resort
Abama Resort Golf
Golf Abama
Resort Abama
Ritz-Carlton Abama Hotel Guia de Isora
Ritz-Carlton Abama Hotel
Ritz-Carlton Abama Guia de Isora
Ritz-Carlton Abama
The Ritz Carlton Abama
The Ritz Carlton Tenerife Abama
The Ritz-Carlton Tenerife, Abama Hotel
The Ritz-Carlton Tenerife, Abama Guia de Isora
The Ritz-Carlton Tenerife, Abama Hotel Guia de Isora

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton Tenerife, Abama?

The Ritz-Carlton Tenerife, Abama provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton Tenerife, Abama?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Tenerife, Abama on Dec 9, 2025 start from $295.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Ritz-Carlton Tenerife, Abama?

This hotel is located in Guia de Isora, a short 10-minute walk from Abama Golf Course and also 15 minutes on foot from Playa de Abama. You'll also find Playa San Juan and Tenerife Beaches within a short drive.

Is there parking available at The Ritz-Carlton Tenerife, Abama?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Ritz-Carlton Tenerife, Abama?

The Ritz-Carlton Spa, Abama is the hotel's spa and services include hot stone massages, Swedish massages, hydrotherapy, and couples treatments.

Does The Ritz-Carlton Tenerife, Abama feature a casino at the property?

No, The Ritz-Carlton Tenerife, Abama doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton Tenerife, Abama?

No, this hotel doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub.

What will couples enjoy most about a stay at The Ritz-Carlton Tenerife, Abama?

This beachfront hotel offers many amenities for couples such as a beach bar and 7 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at The Ritz-Carlton Tenerife, Abama?

Yes, this hotel has a spa tub.

Does The Ritz-Carlton Tenerife, Abama have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton Tenerife, Abama has 8 restaurants, and serves free buffet breakfast each morning.

Does The Ritz-Carlton Tenerife, Abama allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton Tenerife, Abama for a fee of EUR 150 per accommodation, per stay.

Does The Ritz-Carlton Tenerife, Abama have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ritz-Carlton Tenerife, Abama?

The closest major airport to The Ritz-Carlton Tenerife, Abama is Tenerife South Airport (TFS), which is 22.3 mi away (32 minutes by car). Another top airport is La Gomera (GMZ), which is around 27 mi away.

Can I book a room with a balcony at The Ritz-Carlton Tenerife, Abama?

Yes, every guestroom at The Ritz-Carlton Tenerife, Abama comes with a furnished balcony with some featuring ocean or garden views.

Does The Ritz-Carlton Tenerife, Abama offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton Tenerife, Abama.

Reviews

The Ritz-Carlton Tenerife, Abama Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 747 reviews
Rating 8 - Good. 167 out of 747 reviews
Rating 6 - Okay. 46 out of 747 reviews
Rating 4 - Poor. 12 out of 747 reviews
Rating 2 - Terrible. 8 out of 747 reviews

Reviews

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem is the smell from banana plantation and no shuttle from the airport
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a wonderful stay. The staff were incredible and went out of their way to help. Our only criticism is that it’s very young family friendly and at times, the young children were quite disruptive, particularly at meal times. I’d recommend that there are family eating times in the restaurants so that it’s less disruptive for other guests.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay from start to finish was incredible. I truly have no words. My husband and I stayed here for our honeymoon, and we would do it all over again. Thank you to the entire staff during our stay for making it memorable and special. We plan on being back in the foreseeable future!
Stayed 4 nights in Aug 2025

10/10 Excellent

Emanuela irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and staff

The entire staff was friendly and helpfull. A very big thank you for Claudia from the Beach Club. She was very prompt and friendly for any require we had. At some point we need some additional assistance for my husband who didn' t feel well. She was very to help.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kapil

Liked: Cleanliness, staff & service, property conditions & facilities
We returned from a 5 night stay with my two young children.
Stayed 5 nights in Aug 2025

10/10 Excellent

kirsteen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff are all incredible. Food is the best I have ever tasted. The room was wonderful, so everything totally first class.
Stayed 10 nights in Jun 2025

10/10 Excellent

Jackson Dan, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Rummana

Stayed 5 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staff and a beautiful hotel

Cannot recommend this hotel highly enough, especially ‘The Retreat’ if you’re travelling as adults only. Our pool was generally very quiet and the service poolside was great - the tapas for lunch at Mirador was also a lovely addition, again with great staff and service. The little touches in our room for birthdays and our wedding anniversary was so nice, plus at our evening meals. Thank you again to all of the wonderful staff for making this such a memorable trip!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and grounds. The service was phenomenal. Our luggage was delayed for two days getting to Tenerife from Amsterdam airport and when we checked in the staff gave us a care bag with t-shirts, toothbrushes, toothpaste, etc. to get us through. Our family had a great time here. If coming here I recommend renting a car for a few days for excursions as taxi fare quickly becomes very expensive (often more than the excursion cost!) as the hotel is on the south end of the island but many excursions are out of the north.
Stayed 8 nights in Jul 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, appealing & peaceful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel was one of the best hotels I’ve ever stayed at. The staff was amazing and the overall experience was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Laszlo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff. Exceptional service! Stunning views, unique architecture. Wonderful breakfast and excellent dining opportunities.
Stayed 10 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three-night getaway

Staff members were hard working, professional, and knowledgeable. We felt well cared for.
Stayed 3 nights in Jul 2025

10/10 Excellent

Madeleine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A truly exceptional stay. Rooms are beautifully designed, spotless and tranquil.Service was second to none, We were lucky enough to be up graded to the retreat which was perfect. Breakfast was a treat, with a huge buffet to select from as well as off the menu choices. Cant recommend highly enough .
Stayed 7 nights in Jun 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Challenges deftly met

One or two challenges were dealt with swiftly and effectively by the team and particular compliments to Gonzalo and Joao Couto for their kindness. The Club area is indeed some experience and Joao and his team should be complimented for their responsiveness
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Aleksander T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Ipshita

Liked: Cleanliness, amenities, property conditions & facilities
This was the most incredible experience for me. The staff was very attentive and friendly and I felt at home. The restaurants are amazing and the view is just awesome. The staff is on it and your request are always taken into consideration. Specially the concierge team ( Gaida) was very helpful to me and made me feel the love. It was a truely remarkable experience.
Stayed 4 nights in Jun 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, pools and service
Stayed 4 nights in Jun 2025

10/10 Excellent

Hope

Stayed 5 nights in Jun 2025

10/10 Excellent

Shabnam

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, everything is pretty much perfect. Staff is extremely friendly, polite and always helpful. The hotel is spotless, delicious food particularly at the restaurant Verde Mare, grounds are stunning, spa astonishing...
Stayed 2 nights in Jun 2025

10/10 Excellent

Leonard

Stayed 5 nights in Jun 2025

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