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Hotel Santorini

3.0 star property
Hotel in Guatapé with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Santorini

Rooftop terrace
Deluxe Apartment | In-room safe, blackout drapes, free WiFi, bed sheets
Front of property
Deluxe Apartment | In-room safe, blackout drapes, free WiFi, bed sheets
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 28 #30 230, Alto de la Virgen, Guatapé, Guarne, 053840
  • Place, Parque Comfama
    ‪3 min drive‬
  • Place, Rock of Guatapé
    ‪4 min drive‬
  • Place, Benedictine's Monastery
    ‪6 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪75 min drive‬

Room options

View all photos for Signature Double Room, 1 Double Bed

Signature Double Room, 1 Double Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Signature Double Room, 1 Double Bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, blackout drapes, free WiFi, bed sheets

Premium Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Signature Apartment

Signature Apartment | In-room safe, blackout drapes, free WiFi, bed sheets

Signature Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Studio

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Studio

Comfort Studio | In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Studio

  • Sleeps 4
  • 1 Large Twin Bed OR 1 Twin Bed and 1 Twin Sofa Bed

About the neighborhood

Guatapé

Hotel Santorini places you within a 10-minute stroll of Peñol-Guatapé Reservoir and Plazoleta de los zocalos. This 32-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Peñol-Guatapé Reservoir - 6 min walk - 0.4 miles
  • Plazoleta de los zocalos - 7 min walk - 0.4 miles
  • Parque Comfama - 3 min drive - 1.8 miles
  • Rock of Guatapé - 4 min drive - 2.5 miles
  • Benedictine's Monastery - 6 min drive - 2.5 miles

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 139 min drive

Restaurants

  • ‪Villa Zocalo - ‬6 min walk
  • ‪La Fogata - ‬6 min walk
  • ‪Restaurante El Portal - ‬7 min walk
  • ‪Peregrino Restaurante - ‬5 min walk
  • ‪San Tropel Charcutería Bar - ‬6 min walk

About this property

Hotel Santorini

Hotel in Guatapé with a 24-hour front desk and an outdoor pool
Guests of Hotel Santorini enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You'll find limited parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a garden.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Relax with a rainfall shower. Safes are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: COP 15,000 to 18,000 for adults and COP 15,000 to 18,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante Orégano

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately COP 15000 to 18000 for adults, and COP 15000 to 18000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts cash
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Santorini Hotel
Hotel Santorini Guatapé
Hotel Santorini Hotel Guatapé

Frequently asked questions

Is a free cancellation option available at Hotel Santorini?

Hotel Santorini provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see near Hotel Santorini?

This hotel in Guatapé is within a 10-minute walk of Peñol-Guatapé Reservoir and Plazoleta de los zocalos. You'll also find Rock of Guatapé and Parque Comfama within a short drive.

Is there parking available at Hotel Santorini?

Yes, though there is a max of 1 space per unit.

Does Hotel Santorini include a casino at the property?

No, Hotel Santorini doesn't have a casino.

Is there an indoor pool at Hotel Santorini?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

What amenities will couples enjoy at Hotel Santorini?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Santorini?

Yes, some guestrooms at this hotel feature private outdoor spa tubs.

Does Hotel Santorini feature a restaurant that includes a breakfast menu?

Yes, Hotel Santorini serves continental breakfast for a surcharge each morning at Restaurante Orégano.

Does Hotel Santorini allow pets to stay for free?

No, pets aren't allowed at Hotel Santorini.

Does Hotel Santorini have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Santorini?

The closest major airport to Hotel Santorini is Jose Maria Cordova Intl. Airport (MDE), which is about 18.6 mi away.

Are there rooms with balconies at Hotel Santorini?

No, at Hotel Santorini, there aren't any guestrooms that list a balcony.

Hotel Santorini Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 38 out of 65 reviews
Rating 8 - Good. 11 out of 65 reviews
Rating 6 - Okay. 8 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 5 out of 65 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Duphne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

8/10 Good

Roberto

Traveled with family
Everything good, except the beds are too hard
Stayed 3 nights in Oct 2024

8/10 Good

Washington, Bronx

Traveled with partner
Liked: Staff & service
The property is small hotel with different towers parking is horrible, easy to walk to the small town. Pool is very small. But the staff was great, easy check in and easy check out bring you passport cause they want to see the stamp.
Stayed 1 night in Jan 2024

6/10 Okay

Gilberto

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ac in the rooms if you open the windows is really noisy so is you choice, this was the longest night of my life
Stayed 1 night in Sep 2023

10/10 Excellent

Juan C

Stayed 1 night in Sep 2023

10/10 Excellent

Pieter, Oranjestad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with a nice prospect of Guatapé , only thing is there are a lot of stairs up and down
Stayed 1 night in Jul 2023

2/10 Terrible

Lawrence

Traveled with group
Disliked: Staff & service, room comfort

Horrible Stay at Hotel Santorini.

First of all there is no air conditioning, which wound not be a tremendous issue if you can open the windows and get cool air in the evening. However, there are no screens to the windows. Therefore you get large mosquitoes and other bugs into the room. Plus there was loud music until 1am. We had booked for three nights, we just left after 2 nights ( paid for the 3 nights) and went back to Medellin. We couldn’t take it for a third evening. Also the staff advised me that UBER was illegal and I had to take their taxi service, which I refused. We ended up taking an UBER back to Medellin. Gautape is beautiful, however this hotel leaves a lot to be desired.
Stayed 3 nights in Jul 2023

6/10 Okay

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views from their rooftop! Probably the best in the area and very clean rooms. Amazing value overall.
Stayed 2 nights in Jun 2023

6/10 Okay

PATRICIO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Jairo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice but room is small. there is no air conditioning. Has to sleep with windows open and it's very noisy outside. Also breakfast is included, but a kind suggestion if could variate the food served! Overall was not bad. Walking distance from the town and you can catch a "tuk tuk" right outside of the gate! It's a little pricey!
Stayed 5 nights in Apr 2023

10/10 Excellent

Jesselyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice clean where it’s located is perfect walking distance from everything stuff are amazing In one words love it
Stayed 4 nights in Mar 2023

8/10 Good

Cole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and hotel was nicely located

8/10 Good

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Sincere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well designed and i felt safe and secure while on the property. The staff is also very attentive to the needs of the guests
Stayed 2 nights in Jul 2022

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Santorini, the staff was delightful and friendly, however the pillows in the rooms were to high and when asked for smaller pillows were nit granted.
Stayed 3 nights in Jun 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

2/10 Terrible

Eric

Disliked: Staff & service, amenities, property conditions & facilities
Disaster from the start. Upon arrival I was told that the hotels can only take cash, not credit cards. After wrangling with management for a half hour and explaining to them that I did not bring cash, they magically found a way for me to use a credit card. The hotel bill itself as a luxury hotel (and should have been for the $500,000 COP per night I paid). It's not. We brought a bottle of whiskey but found there were no glasses of any kind in the room. When we requested glasses from room service they brought us two PAPER CUPS and told us "no glassware is available for the rooms." As I filled the jaccuzi tub I noticed that it was not stationary. It actually moved as I pushed it, and the entire thing was made of cheap, flimsy plastic. We filled it 3/4 full, got in, watched a series on Netflix, and then noticed as we were draining the tub that the water was escaping from their system and flooding our floor! My fiance had previously set her phone on the floor next to the tub and by the time we saw all the water it was too late. The phone was ruined and we had to buy her a new one. As we were trying to clean things up we happened to look behind the tub and noticed that the power cord was plugged into an extension cord and the point at which they connected was laying directly on the floor submerged in the water! We are still in shock that we weren't electrocuted that night! AVOID THIS HOTEL LIKE THE PLAGUE.
Stayed 4 nights in Dec 2021

4/10 Poor

Rodrigo A

Disliked: Cleanliness, property conditions & facilities, room comfort

Ruidoso

No pudimos dormir sonó música en habitación toda la noche, alto volumen, el desayuno muy malo, el hotel no es tan económico, el agua no es potable, entonces deberían entregar una botella con agua potable
Stayed 1 night in Jun 2025

6/10 Okay

Alexander

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a 10 minutos caminando a la plaza de Guatape y retirado de la piedra el peñol sus instalaciones son cómodas no es confortable que no tienen ascensor además que están divididas las amenidades
Stayed 1 night in Jun 2025