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Mumu by Bernalo Hotels

3.0 star property

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Photo gallery for Mumu by Bernalo Hotels

Balcony
Restaurant
Free WiFi
Shower, towels
Superior Double Room | Garden view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Vía, Guatape, Guatapé, Antioquia, Guatapé
  • Place, Plazoleta de los zocalos
    ‪2 min walk‬
  • Place, Calle del Recuerdo
    ‪2 min walk‬
  • Place, Peñol-Guatapé Reservoir
    ‪6 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪138 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Guatapé

Mumu by Bernalo Hotels places you next to Calle del Recuerdo and Plazoleta de los zocalos. This 5-room, 3-star hotel has indoor private hot tubs along with free breakfast and free in-room WiFi.

What's nearby

  • Plazoleta de los zocalos - 2 min walk - 0.1 miles
  • Calle del Recuerdo - 2 min walk - 0.1 miles
  • Guatapé Dam Boardwalk - 2 min walk - 0.1 miles
  • Peñol-Guatapé Reservoir - 6 min walk - 0.4 miles
  • Rock of Guatapé - 23 min drive - 7.3 miles

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 103 min drive

Restaurants

  • ‪El Bacchanal - ‬3 min walk
  • ‪Del porto Café & Vino - ‬3 min walk
  • ‪Restaurante El Malecón - ‬2 min walk
  • ‪Mirador Del Lago - ‬2 min walk
  • ‪Restaurante El Portal - ‬2 min walk

About this property

Mumu by Bernalo Hotels

Guests staying at Mumu by Bernalo Hotels enjoy free WiFi in public areas, a terrace, and a garden. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests.
52-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include indoor private hot tubs, balconies, and wardrobes or closets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for a deposit of COP 30000 per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: COP 30000 per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-3:30 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.

Property is also known as

Hotel Mumu Guatapé
Mumu by Bernalo Hotels Hotel
Mumu by Bernalo Hotels Guatapé
Mumu by Bernalo Hotels Hotel Guatapé

Frequently asked questions

Are free cancellation options available at Mumu by Bernalo Hotels?

Mumu by Bernalo Hotels offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mumu by Bernalo Hotels?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Mumu by Bernalo Hotels on Jun 30, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mumu by Bernalo Hotels?

This hotel is located in Guatapé, just steps from Plazoleta de los zocalos and Calle del Recuerdo, and within a short walk of Peñol-Guatapé Reservoir. You'll also find Rock of Guatapé and Parque Comfama within a short drive.

Is there parking available at Mumu by Bernalo Hotels?

Yes, self parking is offered for free at the hotel.

Does Mumu by Bernalo Hotels have a casino?

No, Mumu by Bernalo Hotels doesn't have a casino.

Will I find an indoor pool at Mumu by Bernalo Hotels?

No, there is no indoor pool on site; however, each accommodation at this hotel features an indoor private hot tub.

Is Mumu by Bernalo Hotels good for couples?

Amenities that appeal to couples at this adults-only hotel include a private indoor hot tub as well as a free daily breakfast and a terrace.

Does Mumu by Bernalo Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mumu by Bernalo Hotels have a restaurant with a breakfast menu?

Mumu by Bernalo Hotels offers free continental breakfast each morning though there is no restaurant.

Will Mumu by Bernalo Hotels allow pets to stay for free?

Although cats and dogs can't stay for free, they are welcome at Mumu by Bernalo Hotels. A deposit of COP 30000 per night is collected.

Does Mumu by Bernalo Hotels have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mumu by Bernalo Hotels?

The closest major airport to Mumu by Bernalo Hotels is Jose Maria Cordova Intl. Airport (MDE), which is about 18.9 mi away.

Are there rooms with balconies at Mumu by Bernalo Hotels?

Yes, every guestroom at Mumu by Bernalo Hotels comes with a balcony and some offer garden views.

Mumu by Bernalo Hotels Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities
Excelente hotel, bella vista, localización
Stayed 1 night in May 2022
Verified

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Guatapé and wow! What a great first impression - from the moment we were greeted with cookies in the reception area to spending the evening relaxing in the magical oasis of our balcony. What made our stay even better was the incredibly kind and helpful staff. They went above and beyond to make sure we were taken care of, that we had a good time and they gave us some tips so we could get around town. We even had fun practicing our Spanglish with each other. This was by far the best customer service we've experienced during our whole trip to Colombia. Special shoutout to Deisy y la sonrienta que trabaja en la recepción: muchas gracias por todo y esperamos volver algún día! The only feedback we would give is that, on one of our 2 nights, our neighbours were playing their music very loud for several hours long. Although the backyards are very private, they are still very close to each other so it's important for guests to be mindful and respectful of others so everyone can enjoy. (But I think this has more to do with inconsiderate guests vs. the hotel itself.)
Stayed 2 nights in Mar 2022
Verified

6/10 Okay

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno pero…..

Todo maravilloso pero los huéspedes en las diferentes cabañas parecen hacer competencia a ver quién pone la música más duro. Ese es el detalle negativo de este hotel dónde al parecer no obligan a los huéspedes a poner la música con un volumen moderado
Stayed 1 night in Jan 2022
Verified

8/10 Good

jose luis

Aceptable hotel

Es aceptable la estadía . Pero falta mejorar en : El agua caliente tienen problemas los calentadores , y estar más pendiente de toallas , etc . Todo esté en el chek in . De resto aceptable 7.0 sobre 10 puntuación
Stayed 1 night in Feb 2021
Verified

2/10 Terrible

Melisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Llegamos al hotel y supuestamente teníamos la reserva cancelada cuando nunca la cancelamos y obtuvimos confirmación de reserva por parte de la plataforma. Escuchamos a una de las comerciales decir que por situaciones como ésta no le gustaba sobre-vender en ese hotel. Creemos que ellos mismos cancelaron nuestra reserva para dársela a alguien más porque nunca nos llegó correo de que la reserva había sido cancelada por nuestra causa. Nos tocó devolvernos y buscar otro lugar. Pésimo servicio, pésima atención al cliente, pésima resolución de conflictos. Básicamente, de malas nosotros porque ya habían alquilado nuestra cabaña a alguien directamente.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para visitar

Las cabañas son muy cómodas y bonitas, un lugar ideal para estar en pareja, muy cómodo y muy bonito
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Las cabañas son hermosas y muy confortables, un lugar perfecto para descansar, estar en pareja en un plan de relax, la única recomendación es que verifiquen la pendiente de la ducha para que no se inunde
Stayed 1 night in Oct 2020