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Recent guest reviews

I have a 3-year-old son, we booked a themed room, "Super Wings" and he was so excited about it. From check-in to check-out the people were fantastic. We forgot the boy's Ipad in the restaurant and they tracked us down to return it. The executive club was fantastic, drinks, food and service were fantastic, we will be back.

My bed was extremely uncomfortable since I woke up with back pains and had to go to massage. The bed was lumpy. In general, it was good.

Right across the street from The Canton Fair Complex

Excelente service nice hotel close to canton fair

Very nice hotel but little old fasion elegant style.

Frendly staff, but the hotel is aging not a 5 star, maybe a 4 and a half. You beter stay at the Ritz Carlton

1 Hui Zhan Dong Road Guangzhou Guangdong

Hotel highlights

  • Close to Canton Fair Complex
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Haizhu, Shangri-La Guangzhou is 1 mi (1.6 km) from Canton Fair Complex and within a 10-minute drive of other popular attractions like Canton Tower. This 704-room, 5-star hotel has a full-service spa, a water park, and 6 restaurants. It's connected to the convention center in central Guangzhou, and a short drive from Pazhou Pagoda and Zhujiang Park.


Dining

There are multiple options for onsite dining with 6 restaurants, including SE Asia Kitchen & Bar, which specializes in Asian cuisine and serves lunch and dinner, and Wok Too Cafe with pleasing garden views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.


Rooms

Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, coffee makers, and safes are also standard.


Property features

Guests of Shangri-La Guangzhou have access to a full-service spa, a water park, and an indoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 750 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour gym, and a sauna.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Horizon Deluxe, Room, 1 King Bed

1 King Bed | Sleeps 3

Premier Room, 2 Twin Beds, River View

2 Twin Beds | Sleeps 3

Deluxe Room, 1 King Bed, River View

1 King Bed | Sleeps 3

Guest reviews for Shangri-La Guangzhou

Everyone (4) Business (2) Family (1)
5
Family with small children

I have a 3-year-old son, we booked a themed room, "Super Wings" and he was so excited about it. From check-in to check-out the people were fantastic. We forgot the boy's Ipad in the restaurant and they tracked us down to return it. The executive club was fantastic, drinks, food and service were fantastic, we will be back.

By on Nov 16, 2021

3
Friends Family

My bed was extremely uncomfortable since I woke up with back pains and had to go to massage. The bed was lumpy. In general, it was good.

By , from New York on Aug 6, 2019

Review comment responded on Aug 14, 2019

Dear JessD, Thank you for taking your time to share your recent experience with us. We are sorry to hear that certain aspects didn’t meet your expectations. I have shared your comments with our concerned division heads to check immediately. You have been generous in extending your comments and this would be important for us to consistently improve and deliver the Shangri-La experience each and every time. We are looking forward to welcoming you back soon! Warm regards, Patrick Low Vice President/General Manager

5
Everyone

By on Apr 16, 2019

Review comment responded on Apr 19, 2019

Dear Guest, Thank you for choosing Shangri-La Hotel, Guangzhou! We are delighted to know you had a pleasant stay with us and look forward to more detailed feedback from you at your next visit. We will continue to provide our heart-felt hospitality to exceed your expectation every time. We look forward to welcoming you again.

4
Everyone

Right across the street from The Canton Fair Complex

By , from NY on Oct 18, 2018

Review comment responded on Oct 22, 2018

Dear Guest, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We look forward to welcoming you back on your next visit here. Warm regards,

5

aswome hotel!!!

Everyone

Excelente service nice hotel close to canton fair

By , from leon guanajuato mexico on Jun 5, 2017

Review comment responded on Jun 7, 2017

Dear Guest, Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us. We are delighted to know you had a pleasant stay with us. Your recognition is a great motivator for us to continue to provide our heart-felt hospitality, and it will be gladly shared with all our colleagues. We look forward to welcoming you back on your next visit here. Warm regards, Shangri-La Hotel Guangzhou at your service team!

4

very good if you are going to canton fair.

Business

Very nice hotel but little old fasion elegant style.

By on May 5, 2014

4

not a 5 star hotel

Business

Frendly staff, but the hotel is aging not a 5 star, maybe a 4 and a half. You beter stay at the Ritz Carlton

By on Oct 26, 2010

5
Everyone

By on May 9, 2023

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