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Shangri-La Guangzhou

5.0 star property
VIP Access

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Photo gallery for Shangri-La Guangzhou

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Property video
Couples treatment rooms, hot tub, steam room, body treatments
Lobby
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000
  • Place, Canton Fair Complex
    ‪2 min walk‬
  • Place, Pazhou Ferry Terminal
    ‪8 min walk‬
  • Place, Pazhou Pagoda
    ‪2 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪38 min drive‬
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Room options

View all photos for Deluxe Room, 1 King Bed, River View

View from room

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe King Room

Premium bedding, down comforters, free minibar items, in-room safe

Horizon Deluxe King Room

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Basic Room, 1 King Bed, River View

View from room

Horizon Deluxe, Basic Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, down comforters, free minibar items, in-room safe

Premier Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, down comforters, free minibar items, in-room safe

Executive Suite, 1 King Bed

  • Garden view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

View from room

Deluxe Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Basic Room, 2 Twin Beds, River View

Premium bedding, down comforters, free minibar items, in-room safe

Horizon Deluxe, Basic Room, 2 Twin Beds, River View

  • River view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, River View

View from room

Premier Room, 2 Twin Beds, River View

  • River view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Guangzhou

Located in Haizhu, Shangri-La Guangzhou is 1 mi (1.6 km) from Canton Fair Complex and within a 10-minute drive of other popular attractions like Canton Tower. This 5-star hotel has 704 guestrooms and offers conveniences like 6 restaurants, a full-service spa, and an indoor pool. It's connected to the convention center in central Guangzhou, and a short drive from Taikoo Hui and Pazhou Ferry Terminal.

What's nearby

  • Canton Fair Complex - 2 min walk - 0.1 miles
  • Pazhou Ferry Terminal - 8 min walk - 0.5 miles
  • Redtory Art and Design Factory - 2 min drive - 1.1 miles
  • Pazhou Pagoda - 2 min drive - 1.1 miles
  • Beijing Road Pedestrian Street - 12 min drive - 7.5 miles

Getting around

  • Canton Fair Complex East Tram Stop - 5 min walk
  • Shiguanglu Station - 18 min drive
  • Baiyun International Airport (CAN) - 55 min drive

Restaurants

  • ‪星巴克 - ‬12 min walk
  • ‪Kungfu Restaurant 真功夫 - ‬16 min walk
  • ‪Langham Place Hotel Sky Bar - ‬3 min drive
  • ‪Papa John's - Pazhou Convention Center - ‬12 min walk
  • ‪Canton Bazaar - ‬6 min drive

About this property

Shangri-La Guangzhou

At Shangri-La Guangzhou, guests enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of limited parking, along with an airport shuttle (available 24 hours) for CNY 750 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, coffee makers, and safes are also standard.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 254 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nadaman
  • RIBS
  • SE Asia Kitchen & Bar
  • Summer Palace
  • Wok Too Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (24,111 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 408 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to November.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou

Frequently asked questions

Are free cancellation options available at Shangri-La Guangzhou?

Shangri-La Guangzhou offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to see near Shangri-La Guangzhou?

This hotel is situated in Haizhu within a short 6-minute walk of Pazhou Ferry Terminal. You'll also find Canton Tower and Tianhe Park within a short drive.

Is parking available on site at Shangri-La Guangzhou?

Yes, there is accessible parking and free RV/bus/truck parking available.

Is there a spa available at Shangri-La Guangzhou?

There is a full-service spa available for guests to enjoy and services include hot stone massages, couples treatments, and body wraps.

Does Shangri-La Guangzhou include a casino on the premises?

No, Shangri-La Guangzhou doesn't have a casino.

Will I find an indoor pool at Shangri-La Guangzhou?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 6:00 AM and 11:00 PM and the seasonal pool is normally open from April until November.

What amenities will couples enjoy at Shangri-La Guangzhou?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Shangri-La Guangzhou have a hot tub?

Yes, this hotel has a spa tub.

Does Shangri-La Guangzhou have a restaurant with a breakfast menu?

Yes, Shangri-La Guangzhou has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Guangzhou allow pets to stay for free?

No, pets aren't allowed at Shangri-La Guangzhou.

Does Shangri-La Guangzhou have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Shangri-La Guangzhou?

The closest major airport to Shangri-La Guangzhou is Foshan (FUO-Shadi), which is 24.2 mi away (52 minutes by car). Another top airport is Baiyun International Airport (CAN), which is around 20.7 mi away.

Are there rooms with balconies at Shangri-La Guangzhou?

No, there aren't any guestrooms with balconies at Shangri-La Guangzhou.

Does Shangri-La Guangzhou offer wedding services?

There are wedding services available at Shangri-La Guangzhou if that's in your vacation plans.

Shangri-La Guangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 652 reviews
Rating 8 - Good. 176 out of 652 reviews
Rating 6 - Okay. 42 out of 652 reviews
Rating 4 - Poor. 15 out of 652 reviews
Rating 2 - Terrible. 21 out of 652 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Adelaida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Hee Sook

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2025

10/10 Excellent

Benjamin, SURREY

Liked: Cleanliness, property conditions & facilities
Excellent room clean and staff was awesome very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Room was clean. I enjoyed the amenities especially the spa.
Stayed 2 nights in Nov 2025

8/10 Good

Dan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to the Canton fair complex. Been coming here for years and this is the best walkable option. Hotel is well kept but you can see the age. Double rooms are in deed single beds. Public areas are great
Stayed 5 nights in Nov 2025

8/10 Good

Kerry

Stayed 3 nights in Oct 2025

10/10 Excellent

CHUHAN

Stayed 3 nights in Nov 2025

10/10 Excellent

RILE, WESTFIELD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Nov 2025

10/10 Excellent

SUSAN

Stayed 2 nights in Nov 2025

6/10 Okay

Lorenzo

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was good, just too expensive
Stayed 5 nights in Oct 2025

2/10 Terrible

Ikramy

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They don't communicate in English, have a bad attitude, and you have to fight to get your rights with no convenient service. Very roof and arrogant.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner buffet was a disaster. No reposition. Poor food. The only problem is that the currency exchange section is very slow and wastes your time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ibrahim

Stayed 7 nights in Oct 2025

10/10 Excellent

farid

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, conveniently located within walking distance of the Canton Fair. The food was great, and the service was excellent. Definitely recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maximo

Stayed 4 nights in Oct 2025

10/10 Excellent

Darryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall.
Stayed 3 nights in Oct 2025

6/10 Okay

Hiu shuen

Traveled with family
Liked: Amenities
Room Cleaning staff is friendly and kind ,however , front desk check in staff were not professional .
Stayed 3 nights in Oct 2025

10/10 Excellent

umar

Stayed 4 nights in Oct 2025

10/10 Excellent

Paul, Kedron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh room with city views & orchids! Buffet breakfast was a treat and an experience not to be missed. Restaurants foods was fresh and delicious! (Pricy food compared to any other outside restaurants. Amenities are excellent as is the swimming pool/s.
Clean City views
Orchids galore!
Grande lobby
Beautiful display of orchids
Stayed 2 nights in Sep 2025

10/10 Excellent

jingxian

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly old architect building but other than that its an amzing stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Enis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

yasar

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Siu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Siu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

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