Guangzhou Phoenix City Hotel4.5 out of 5.0
Recent guest reviews
The hotel is good but the the reception and the staff are terrible. They cannot speak English very well, also, they don’t give us correct information. I bought bus ticket to canton fair and I said that I wouldn’t use, they didn’t give the money back. They said that only in the day we bought, they could give back the money. They don’t give this information for us at that time.
Spectacular hotel that has not been well maintained but good value, not really for if you want to do business in the city as it is too far. Communicating in English a bit of a problem, but staff are very accommodating.
I stay 7 days for a week long business trip. At first my expectation for the place is this hotel just like some normal hotel i stayed in China. But man, i really surprised when step a step inside the lobby. Everything was great, service, staffs, rooms, breakfast, especially the view. Definitely gonna stay again!
Stayed at this hotel for 4 night on a business trip. According to the hotel staff, this hotel was built 10 years ago. Therefore it's a little dated on some detailed. Although it is not an official 5 star hotel, but it was built on 5 star standards back then. Hotel lobby is impressive with European decor, which was a luxury trend 10 years ago. Room was massive. Probably the size of executive room in some western countries hotels. Some furniture was looking a bit old. Room seemed to be a little dark too. The bathroom wasn't too bad but definitely needs some renovation to bring it back to current age. Glass vanity and basin were just too ugly. Breakfast hall was impressive too. Options were varied from Chinese to bread to noodles and salads. Location is quite far from Guangzhou city, about 1 hour drive. Hotel is situated in a big residential development area. Some restaurants are nearby too. Overall happy with the stay.
I stayed here during business trip for 17 days. The location is like a small Venice. The hotel room was very clean and the service was great. Little far from the city but taxi can be found outside of the hotel. The staff speaks English therefore check in and out was no issue. Definitely will stay again.
The first impression you get as you enter the lobby is that it's a copy of the Venetian Macau except smaller. The rooms are nice enough - large with a small sitting room. Bathroom is huge with a extremely large walk in shower but no bath. I would rate it 5 star. I did not have time to use the amenities on site and cannot comment on them. Breakfast was alright but lacked the choices that you would find at most international hotels. There was more Chinese food on offer than Western and the quality was average at best. Location is far away from the city. Without a car you would be doomed as there is no public transport and shops nearby. This is the kind of place you would go to to relax and escape from the city. Definitely not the base to use to explore Guangzhou. Overall there are probably better hotel options on the city.
I stayed here for a few days for business. Hotel staff is very helpful no complain at all. This Hotel could use an makeover because it's outdated. Breakfast in the executive launch was very good and more then complete. The food in the Chinese restaurant was average and the service could be much better.
I went back to this hotel after almost 10 years of being there. Unfortunately I had forgotten how far it was and I was very surprised that the hotel became very dark and old, like tired. The prices was very low, but it doesnt pay to stay there. The breakfast is not the best, dinner isnt their strength either...., and there are just 2 vehicles going to the fair. It is very sad to see people miss the bus just because there are more passengers than seats. Dont think I will be back.
nice hotel.The rooms are clean but looked old. The hotel's restaurants are not frequently visited by non hotel residents and this can tell from the empty restaurant sometimes.good food i love the views outside the room fresh air looks diffirent beweet center hotel in guangzhou.next time i will back here again. Tks Chet great service
Stayed Phoenix for two days, quite amazed by the European paintings over the lobby ceiling. The staff whilst had basic English were extremely helpful and friendly. The rooms were clean and generous in size. There was fresh fruit platter on arrival and a welcome note from hotel. I would recommend taking the executive floor rooms which has a much better view and access to the lounge for a excellent selection of breakfast and canapés during the day. Overall it's great value !
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Zengcheng, Guangzhou Phoenix City Hotel is 11.3 mi (18.2 km) from Guangzhou Science City. This 573-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and an indoor pool. It's on a lake and also within a 30-minute drive of Guangdong Olympic Stadium and Guangzhou Carambola Park.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. Enjoy dining at Vienna Restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception.
The 573 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can expect 37-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Washers/dryers, private yards, and refrigerators are other standard amenities.
Guangzhou Phoenix City Hotel features 2 outdoor pools, a nightclub, and an indoor pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 400 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a children's pool, a health club, and a spa tub.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 381 reviews