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Recent guest reviews

Nice welcoming reception Our request while booking has been already ready for before check in. Nice cleaning and good view room. There is biggest green parking from Guangzhou, in front of facilities. Easy to walk any biggest shopping mall; especially if you want to reach Tee mall, Grand View Mall and Parc Central Mall, it is only 15 minutes walk securely. Highly recommended.

The room layout is strange. Never stay in a hotel with bath tub and shower room behind your bed. Staffs at the front entrance are rude. If you park your car at the parking lot, you will need to take 3 different elevators to get to your room. Location is okay. The whole experience is average at best.

Overall very helpful staff. The cleaning lady Tammy is very friendly, she remembered my preferences

I think the reservations for the pages should include breakfast because on arrival the breakfast prices are very high Also train your restaurant staff not pick up the table to ensure that the person finished eating and not interrupt while eating asking to sign the account

The Grand Hyatt is by far more than an oustanding. is a place full of friens who helps you nuch more than their duty. my wife lost her passport and they did anything to found it. the call the police went with us to the station and pum! they found the passport they sent someone to recieved. from the manager to the concierege. all are super we will greatful foreve Even they set a cake for the goo new thank you guys

No. 12 Zhujiang West Road Guangzhou Guangdong

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Tianhe, Grand Hyatt Guangzhou is 2.6 mi (4.2 km) from Canton Tower and within a 10-minute drive of other popular attractions like Yuexiu Park. This 368-room, 5-star hotel has 3 restaurants, a full-service spa, and an indoor pool.


Dining

Enjoy the garden views at G Restaurant, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

Grand Hyatt Guangzhou's 368 soundproofed rooms provide minibars, free bottled water, and laptop-compatible safes. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and bathrobes. Phones, ironing boards, and desks are also standard.


Property features

Guests of Grand Hyatt Guangzhou enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Grand King Room

1 King Bed | Sleeps 3

Grand, Deluxe Suite

1 King Bed | Sleeps 3

Grand Twin Room

2 Twin Beds | Sleeps 3

Club Room

2 Twin Beds | Sleeps 3

Guest reviews for Grand Hyatt Guangzhou

Everyone (5) Business (1) Family (2)
3
Everyone

By on Aug 27, 2019

Review comment responded on Sep 10, 2019

Dear Guest Thank you for sharing your experience at Grand Hyatt Guangzhou. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and we look forward to your return visit in the near future!

1
Everyone

By on Jun 1, 2019

4
Everyone

By on May 5, 2019

5
Family Business Business

Nice welcoming reception Our request while booking has been already ready for before check in. Nice cleaning and good view room. There is biggest green parking from Guangzhou, in front of facilities. Easy to walk any biggest shopping mall; especially if you want to reach Tee mall, Grand View Mall and Parc Central Mall, it is only 15 minutes walk securely. Highly recommended.

By on Apr 6, 2019

3
Everyone

The room layout is strange. Never stay in a hotel with bath tub and shower room behind your bed. Staffs at the front entrance are rude. If you park your car at the parking lot, you will need to take 3 different elevators to get to your room. Location is okay. The whole experience is average at best.

By on Mar 21, 2018

5
Everyone

Overall very helpful staff. The cleaning lady Tammy is very friendly, she remembered my preferences

By on Dec 25, 2016

4

comfort and good location

Business

I think the reservations for the pages should include breakfast because on arrival the breakfast prices are very high Also train your restaurant staff not pick up the table to ensure that the person finished eating and not interrupt while eating asking to sign the account

By , from venezuela on Nov 17, 2016

5

the best

Family

The Grand Hyatt is by far more than an oustanding. is a place full of friens who helps you nuch more than their duty. my wife lost her passport and they did anything to found it. the call the police went with us to the station and pum! they found the passport they sent someone to recieved. from the manager to the concierege. all are super we will greatful foreve Even they set a cake for the goo new thank you guys

By on Feb 19, 2013

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