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Grand Hyatt Guangzhou

5.0 out of 5.0

Recent guest reviews

Although I only stayed for less than 12 hours, i was impressed! The front desk service was good and helpful, room was spacious although it’s a bit old furnished. Amenities were up to standard. The only thing which needs to improve is the indications of queuing for checking out. Since there were a few counters but no sign to guide, people got lost where to queue during peak hours. Hope they will think of a way and solve.

The hotel is a very nice modern maze of a building. Staff are very friendly. Rome was very large and comfortable. Breakfast , normally included in room rate is jacked up to over 200RMB at high demand times like my stay in early October.

Great hotel, nice rooms, very great food with a lot of different possibilities and kind and helpful staff. I have only stayed here regarding business trips, which it is perfect for. It is a hotel where you want to stay and can relax when you need it. Some great shopping opportunities nearby and just a short cap-ride away to the city.

I have to say, this is an excellent hotel with lots of value for your money.. Great service great staff! The condition of the hotel is unmatched and the food is truly amazing.. from breakfast buffet to dinner buffet! I cant wait to come back again!

I will plan to come back for buffet The fresh seafood and all kind of western food really good quality Just don't sit too far away from the open kitchen, it will took you long Ng time to get food and hot type of food easy to finish if you sit far away.

great staff location and hotel just the rooms are dated and the restaurant is overpriced. I have always stayed in the Hyatt when visiting GZ as the staff and the location are great The beds are very comfortable

New and well designed hotel with excellent kitchen. Large swimming pool at topfloor (cap needed), and nice bar with live music (unfortunately smoking is allowed in the bar). Staff at the reception is a bit inflexible (once booked for breakfast can't be revoked).

I find the Hotel to be great value , the rooms are very clean and very well facilitated , bedding extremely comfortable , quiet and a very good business hotel . Well located for morning walks , shopping and also in a good restaurant and bar area . Breakfast offering is excellent . Only issue is that Reception is on the 22nd Floor and Accomodation is all on underneath Floors so 2 elevators involved which can be a bit of a pain in regards to inconvenience and time wastage but minimal issue . Overall I would highly recommend .

the hotel is well situated the rooms are spotless and the staff go above and beyond. the regency club staff are extremely professional yet with warm smiles. at check in Cherry really stood out as some of the best service we have received in china. not just from this holiday but also last ones as well

As a returning guest, it is lovely to be greet by name and your preferences known. Everything is done with a minimum of fuss. As I was here for a trade show I am particularly impressed with the shuttle service that is provided free of charge, by the hotel. At the end of the day it is great to get to the bus and be handed a refresher towel, some mints and a cold bottle of water. I particularly liked that I could use the club floor for breakfast this stay rather than having to go to the very noisy and busy coffee shop that is located on the 22nd floor with the lobby. Laundry is also very well done at this hotel with the choice of being able to have it packed for travel, which is always beautifully done suitcase ready. Big Ticks! In the past I have found that some of the rooms on the club floor are noisy as they are located near a lift well and/or on the floor under reception where lifts open and close - so you can hear cases being wheeled in and out of lifts. This was not the case this trip. Personally love the location looking over the park and down towards the Canton Tower. Rooms are now probably a little dated, but it is still an excellent hotel and I would definitely stay here again.

No. 12 Zhujiang West Road Guangzhou Guangdong

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located in Zhujiang New Town, Grand Hyatt Guangzhou is a leisurely stroll from sights such as Guangdong Museum and Flower City Square. This 368-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. Located centrally in Guangzhou, it's also near Canton Fair Complex and Guangzhou Opera House.


There are multiple options for onsite dining with 3 restaurants, including G Restaurant, which has garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


All 368 air-conditioned rooms feature minibars, free bottled water, and laptop-compatible safes. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and bathrobes. Other standard amenities include phones, ironing boards, and desks.

Property features

At Grand Hyatt Guangzhou, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 7 meeting rooms.

Room options

Standard Room, 1 King Bed, View

King 1 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 951 reviews