Grand Hyatt Guangzhou

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grand Hyatt Guangzhou

3 restaurants, breakfast, lunch, dinner served; international cuisine
Bar (on property)
Lobby
Grand, Executive Suite | 1 bedroom, premium bedding, down comforters, minibar
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

View in a map
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623
  • Place, Canton Tower
    ‪4 min drive‬
  • Place, Canton Fair Complex
    ‪5 min drive‬
  • Place, Beijing Road Pedestrian Street
    ‪6 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Garden View

7.4 out of 10
Good
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Double Room, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Twin Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Suite, 1 King Bed

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand, Executive Suite

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Double Room, 1 King Bed, Garden View

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Twin Room, Room, Garden View

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite (Grand)

  • 969 sq ft
  • 11 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room (1 King Bed & 2 Twin Beds)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Guangzhou

Located in Tianhe, Grand Hyatt Guangzhou is 2.7 mi (4.4 km) from Canton Tower and within a 10-minute drive of other popular attractions like Yuexiu Park. This 368-room, 5-star hotel has 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Taikoo Hui - 2 min drive - 1.3 miles
  • Canton Tower - 4 min drive - 2.4 miles
  • Canton Fair Complex - 5 min drive - 3.9 miles
  • Yuexiu Park - 6 min drive - 4.1 miles
  • Beijing Road Pedestrian Street - 6 min drive - 4.1 miles

Getting around

  • Women and Children's Medical Center Station - 5 min walk
  • Guangzhou Railway Station - 8 min drive
  • Baiyun International Airport (CAN) - 29 min drive

Restaurants

  • ‪Grand Club Lounge 嘉宾轩 - ‬1 min walk
  • ‪The Happy Monk (Kingold Century) - ‬2 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪1920 - ‬2 min walk
  • ‪优乐谷LYG - ‬4 min walk

About this property

Grand Hyatt Guangzhou

Luxury hotel with 3 restaurants and a full-service spa
Guests of Grand Hyatt Guangzhou enjoy a full-service spa, an indoor pool, and a 24-hour gym. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and bathrobes. Other standard amenities include minibars, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
O Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 230 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • G Restaurant
  • The Market Cafe
  • The Penthouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 24 floors
  • Banquet hall
  • Built in 2008
  • Renovated entire property - August 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 230.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 230 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Hyatt
Guangzhou Hyatt
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel
Grand Hyatt Guangzhou Guangzhou
Grand Hyatt Guangzhou Hotel Guangzhou

Frequently asked questions

Are free cancellation options available at Grand Hyatt Guangzhou?

Grand Hyatt Guangzhou offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hyatt Guangzhou?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Guangzhou on Nov 9, 2025 start from $126.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Grand Hyatt Guangzhou?

This hotel is situated in Tianhe within a short 12-minute walk of Guangzhou Opera House and also 16 minutes on foot from Tee Mall. You'll also find Beijing Road Pedestrian Street and Canton Tower within a short drive.

Will I be able to park at Grand Hyatt Guangzhou?

Yes, self parking is offered for free at the hotel.

Is a spa located at Grand Hyatt Guangzhou?

O Spa is the hotel's spa and services include hot stone massages, sports massages, aromatherapy, and couples treatments.

Does Grand Hyatt Guangzhou include a casino on the premises?

No, Grand Hyatt Guangzhou doesn't have a casino.

Is there an indoor pool at Grand Hyatt Guangzhou?

Yes, this hotel has an indoor pool.

Is Grand Hyatt Guangzhou good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Does Grand Hyatt Guangzhou have a hot tub?

No, but this hotel does have a steam room.

Does Grand Hyatt Guangzhou feature a restaurant that includes a breakfast menu?

Yes, Grand Hyatt Guangzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grand Hyatt Guangzhou allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Hyatt Guangzhou.

Does Grand Hyatt Guangzhou have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Grand Hyatt Guangzhou?

The closest major airport to Grand Hyatt Guangzhou is Foshan (FUO-Shadi), which is 23 mi away (27 minutes by car). Another top airport is Baiyun International Airport (CAN), which is located 25.4 mi away (29-minute drive).

Are there rooms with balconies that I can book at Grand Hyatt Guangzhou?

No, there aren't any guestrooms with balconies at Grand Hyatt Guangzhou.

Does Grand Hyatt Guangzhou host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hyatt Guangzhou.

Grand Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 429 reviews
Rating 8 - Good. 118 out of 429 reviews
Rating 6 - Okay. 37 out of 429 reviews
Rating 4 - Poor. 7 out of 429 reviews
Rating 2 - Terrible. 13 out of 429 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Moohammed, OTTAWA

Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

QIER, Castro Valley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, nice restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Hyun woo, los angeles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel staff were very kind. The condition of the building was excellent, and I really appreciated being moved to a room with a better view.
Stayed 5 nights in Jun 2025

10/10 Excellent

Manpreet

Helpful staff,
Stayed 5 nights in Jun 2025

10/10 Excellent

Atallah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2025

10/10 Excellent

paul

Stayed 4 nights in Apr 2025

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jan 2025

10/10 Excellent

Chi Man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome and good hospitality
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club level was great, large rooms and great club restaurant
Stayed 6 nights in Apr 2025

10/10 Excellent

yasmin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay very close to shopping restaurants and metro
Stayed 5 nights in Mar 2025

10/10 Excellent

TAEWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place

Very cozy place to take a rest. Central park and big shopping mall are near there.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 2 nights in Mar 2025

6/10 Okay

Mrs Pauline

Business traveler
Liked: Cleanliness, staff & service

Grand but not Grand enough

Hotel was good location , I am a bath person bath just a square to sit so for this reason I would not stay again , breakfast needs a better selections than just pastries omelettes etc
Stayed 2 nights in Mar 2025

8/10 Good

Mrs Pauline

Stayed 3 nights in Mar 2025

6/10 Okay

Lieve Maria P., New York

Stayed 4 nights in Feb 2025

8/10 Good

Andrew

Stayed 3 nights in Dec 2024

6/10 Okay

WEI, CHICAGO

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

WEI, CHICAGO

Traveled with family
Liked: Cleanliness, amenities
Reserved high floor but stayed lower floor rooms. Location is excellent.

10/10 Excellent

Sengkang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the check in lobby is on high floor, all others are well maintain.
Stayed 3 nights in Dec 2024

10/10 Excellent

Home

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property, great location

Great staff and Club floor reception. Great location. Club floor food could be a bit more western as it is geared to the Chinese guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

canson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a reasonable priced hotel
Stayed 2 nights in Oct 2024