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Four Seasons Guangzhou

5.0 out of 5.0

Recent guest reviews

This was one of the best hotels I have stayed in. The staff cannot do enough for you. They always want to help. The rooms are beautiful. Even the bathroom, with all the toiletries and amazing toilet was good

I visited the four seasons hotel Guangzhou in March 2018, the service it was so professional and the waitress so friendly,I like to come to this hotel each time I feel pressure from work to take relax and enjoy the high service

Awesome hotel, it’s a great place to enjoy a nice coffee in Atrium bar! Thank you for all your perfect and professional service! Will come again next time! If you stay here, come and enjoy at this bar, make you trip more wonderful!

I had a meeting at the Four Seasons Hotel on the 70th floor of this iconic IGC Tower. I must say that the views are incredible and to top it all, the coffee was amazing ! Loved the single origin coffee and the decor of the hotel is very elegant and sort of minimalistic. Service was prompt and the overall experience was very memorable. I'm sure I'll be headed back soon.... can never have enough coffee :)

Exceptional services and staffs in Guangzhou Four Seasons hotel, love it! The view out of ECBC is absolutely amazing, guest room was clean and fresh, I love the new square pillows that were placed in guest room this year. Thank you! Four Seasons!

Let me just say that I do feel somewhat bad rating this property with 4 versus 5 stars. Overall, it was a very nice experience. The room was great. Nice and comfortable and the bathroom was over the top! I guess my main reason for the 4 star rating was based on our arrival experience. Upon arriving, the doorman directed me to the lobby which is located on the 70th floor. The reception area is a bit confusing with no one giving direction or guidance. We didn’t know where to stand and it was quite chaotic. Not a great first impression. No escort to the room either. Another reason for the 4 stars is I felt some of the employees were not very friendly or welcoming. On a more pleasant note, I’d like to recognize these employees for their great service: William (who brought our bags to the room and explained the features of the room - he also remembered my name whenever I saw him) and to Wendy in the gift shop who went above and beyond to help me with a purchase. The buffet breakfast in Caffe Mondo that we had each morning was fantastic with many Asian and American choices. Service was good too. The hotel is very close to Cantom Tower and the museum.

Unbelievable hotel... The room, restaurant & service was stellar!!! Amazing views from the room, restaurant & lounge. I would recommend The Four Seasons Guangzhou to anyone and will stay here again next time I’m here on business ⭐️⭐️⭐️⭐️⭐️... Bravo!!!

When I arrived at the four seasons hotel in Guangzhou, the concierge "Tom" helped me a lot. The reception staff also gave me a ticket to a Japanese restaurant, which was very useful to me, but I'm sorry I didn't remember her name, but next time I will remember her name. At the hotel, I go to "tianbar" every night, tianbar staff "una" smiles every day and greets me warmly. The bartender “Gordon” also remembers me, making me a cocktail for every time I come. The staff in the bar were very friendly and impressed me deeply. I love them very much. And "Tom, Ben and tiger" of the concierge helped me, and I left feeling good. Due to their enthusiastic service, I will visit the four seasons hotel again.^^

The position, the lobby, the elevators, the rooms, the bathroom, breakfast, the waiter service-in one word perfect. The office lounge at 99 with a great manager Sue, very helpful for any kind of need. For client service she was the one who changed our rating with her helpfullness. The only small minus is the pool and the jacuzzi which are nice but not outstanding and kids are noisy and the attendants can’t handle them. I would not allow kids at all-at least not noisy ones.

That was our second Four Seasons experience and they keep their high level everywhere. It was adventure to get it, because most people in Guangzhou don't speak English, but once you reach this destination- you'll enjoy it. Our club -room was located on 93 floor and it was amazing to look on the city from panoramic window. Club zone and pool also perfect. Staff is very helpful, room clean. No one bad word about this hotel, only one "negative" thing- we had only one and half days there.

5 Zhujiang West Road Guangzhou Guangdong

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Zhujiang New Town, Four Seasons Guangzhou is within a 10-minute stroll of sights such as Guangdong Museum and Guangzhou Opera House. This 5-star hotel welcomes guests with 344 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. Canton Fair Complex and Flower City Square are also near this Guangzhou hotel.


Dining

There are ample dining options with 5 onsite restaurants, including Atrium, which specializes in dim sum. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Four Seasons Guangzhou's 344 rooms are soundproofed and have an array of amenities, including iPod docks, minibars, and coffee makers. LCD TVs come with digital channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Free newspapers, laptop-compatible safes, and desks are also available.


Property features

At Four Seasons Guangzhou, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 887 reviews