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Aloft Guangzhou Tianhe

Property class: 3

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Photo gallery for Aloft Guangzhou Tianhe

Restaurant
View from room
Lobby sitting area
Bar (on property)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Tianhe Bei Road, Tianhe District, 365, Guangzhou, Guangdong, 510610
  • Place, Zhongtian Shopping Mall
    ‪18 min walk‬
  • Place, Taikoo Hui
    ‪2 min drive‬
  • Place, Tianhe Stadium
    ‪2 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪33 min drive‬

Room options

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About the neighborhood

Guangzhou

Located in Tianhe, Aloft Guangzhou Tianhe is within a mile (2 km) of sights such as Waterscape Falls In East Station Plaza and South China University of Technology (Wushan Campus). This 3-star hotel has 496 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • South China University of Technology (Wushan Campus) - 11 min walk - 0.6 miles
  • Zhongtian Shopping Mall - 18 min walk - 1.0 mile
  • CITIC Plaza - 19 min walk - 1.0 mile
  • Taikoo Hui - 2 min drive - 1.3 miles
  • Tianhe Stadium - 2 min drive - 1.5 miles

Getting around

  • Guangzhou East Railway Station - 9 min drive
  • South China Normal University Station - 13 min walk
  • Baiyun International Airport (CAN) - 47 min drive

Restaurants

  • ‪Kum Gang Won Korean Food - ‬5 min walk
  • ‪家乐缘自选快餐 - Jia Le Yuan - ‬4 min walk
  • ‪Pizza Hut 必胜客 - ‬6 min walk
  • ‪发哥 港式茶餐厅 - ‬8 min walk
  • ‪点都德（德天楼） - ‬6 min walk

About this property

Aloft Guangzhou Tianhe

Aloft Guangzhou Tianhe offers a 24-hour gym, meeting rooms, and conference space. There's free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 128 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sesamee Tree

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 43 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 212.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 212.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Aloft Guangzhou Tianhe Hotel
Aloft Tianhe Hotel
Aloft Tianhe
Aloft Guangzhou Tianhe Hotel
Aloft Guangzhou Tianhe Guangzhou
Aloft Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

What can I see around Aloft Guangzhou Tianhe?

This hotel is situated in Tianhe within a short 15-minute walk of Waterscape Falls In East Station Plaza. You'll also find Canton Tower and Grandview Mall within a short drive.

Is there parking available at Aloft Guangzhou Tianhe?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Aloft Guangzhou Tianhe have a casino?

No, Aloft Guangzhou Tianhe doesn't have a casino.

Is there an indoor pool at Aloft Guangzhou Tianhe?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Aloft Guangzhou Tianhe?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a bar/lounge.

Are there hot tubs at Aloft Guangzhou Tianhe?

No, there isn't a spa tub at this hotel.

Does Aloft Guangzhou Tianhe have a restaurant with a breakfast menu?

Yes, Aloft Guangzhou Tianhe serves buffet breakfast for a surcharge each morning at Sesamee Tree.

Will Aloft Guangzhou Tianhe allow pets to stay for free?

Yes, pets stay free at Aloft Guangzhou Tianhe and the property also provides food and water bowls for pets.

Are there connecting rooms at Aloft Guangzhou Tianhe?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Aloft Guangzhou Tianhe?

The closest major airport to Aloft Guangzhou Tianhe is Baiyun International Airport (CAN), which is 25.6 mi away (47 minutes by car). Another top airport is Foshan (FUO-Shadi), which is located 23 mi away (58-minute drive).

Are there rooms with balconies at Aloft Guangzhou Tianhe?

No, there aren't any guestrooms with balconies at Aloft Guangzhou Tianhe.

Aloft Guangzhou Tianhe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 257 reviews
Rating 8 - Good. 120 out of 257 reviews
Rating 6 - Okay. 15 out of 257 reviews
Rating 4 - Poor. 8 out of 257 reviews
Rating 2 - Terrible. 1 out of 257 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Brand New Hotel near East Railway station .
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is vey good but have pandemic
Stayed 1 night in May 2021
Verified review

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable

The hotel is a bit aged but clean and conformable, consider it's price and location, it's still a nice choice
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所はとても便利。清潔感がある。利用しやすい。悪いところがない。そして、一番素晴らしいのはスタッフ。嫌な人に当たった事がない。朝食も種類豊富。美味しい。タクシーも場所を理解している。広州はここで決まり！
Stayed 1 night in Aug 2020
Verified review

8/10 Good

CHOU-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住的房型是朝東窗戶, 但沒有遮光窗簾, 一大早就被剌眼陽光叫醒
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

tung hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

중심가에 위치한 깔끔한 호텔

조용하고 깔끔한 호텔
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

きれい

立地も良い。ホテルはきれい。また泊まりたい。
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful. I just wish all staffs were able to speak English as Guangzhou is a business center these days. However, I think it's good effort where they make sure at least one person is able to speak English. Property is clean. Stayed at the suite and they have in room laundry, although, laundry detergent wasn't provided so it's a little hassle. There is a minimarket connected to hotel for convenience. Definitely will stay here again.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good especially large room and good food in bar
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

David Hecto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SIN DUDA VOLVERE TODOS LOS AÑOS A ESTE HOTEL

excelente atención, ubicación. muy recomendable. el desayuno super completo y saludable. quiero mencionar muy especialmente ala manager MAGGIE YU, la comprension y el mayor esfuerzo para que el turista se sienta cuidado y atendido como en su casa. Para toda consulta no olviden pedir por ella, MAGGIE YU.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price and great location

Overall stay is pleasant. Great location, room is clean and comfortable. Staff are friendly and helpful.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
No service room. On check in they will ask you to pay in advance 200% of your bill as deposit. Even when I put the sign of NO DISTURB as I was very jet lagged and wanted to sleep they knocked the door 3 times and then they came in!! The lady said "Oh the cleaner want to know if she can come to do your room ".
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location clean and easy transport links. great place to stay for a few days
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoughtful service

No frills room, and usual disposable items like comb, razor, toothbrush are not provided in the rooms but available for guests who require them to take them from the lobby. No cutlery is provided in room either so we obtained a disposable pack of fork knife spoon from the restaurant in the hotel. Very thoughtful housekeeping service - our plastic spoon broke and during housekeeping they left us a new pack of the cutlery without us requesting! Pleasant experience.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff and clean rooms. Beds are comfortable.
Stayed 5 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The robots were very clever, breakfast was enjoyable the staff tried to be helpful but English was difficult for some of them but they soon found someone that could help
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service
Good location and friendly staff and everything high quality . Very soft mattress
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

oscar e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Especial para visitar de negocios

El mejor hotel para venir a china
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

JRomanHV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff, good breakfast and also, with shuttle to the fair.
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, muy bien localizado. muy recomendado.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

yb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지하철 두 개역 사이에 위치. 두 역 모두 도보로 10분내에 위치. 방 깔끔하고 좋아요. 칫솔/치약은 데스크에서 가져가시면되고 밤에 조용하고 좋아요. 비슷한 가격 다른 중국 호텔에 비해 방은 넓진 않아요
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room is not too big, but all very functional. Good choice of TV channels. Good WiFi.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Restaurants staff are all wearing sneakers! Good choice for bkfast
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

KERO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しいからきれいで良い。
Stayed 4 nights in Aug 2019

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