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Hotel Santuario

2.5 star property

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Photo gallery for Hotel Santuario

Interior
Exterior
Hallway
Terrace/patio
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping

Explore the area

View in a map
Manuel Acuña 528 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪9 min walk‬
  • Place, Degollado Theater
    ‪10 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪57 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room Single Use

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Guadalajara

Guadalajara Cathedral is a short stroll from Hotel Santuario, and other popular attractions like Minerva Roundabout are within a few miles (5 km). This 14-room hotel has conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Guadalajara Cathedral - 9 min walk - 0.5 miles
  • Degollado Theater - 10 min walk - 0.6 miles
  • Plaza de Armas - 10 min walk - 0.6 miles
  • Acuario Michin - 14 min walk - 0.8 miles
  • Avienda Chapultepec - 8 min drive - 1.5 miles

Getting around

  • Santuario Station - 3 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 48 min drive

Restaurants

  • ‪Ortográfika - ‬2 min walk
  • ‪La Morenita del Santuario - ‬3 min walk
  • ‪Fragante Café - ‬3 min walk
  • ‪Panaderia la Luz - ‬2 min walk
  • ‪El viejito e Hijos - ‬2 min walk

About this property

Hotel Santuario

At Hotel Santuario, guests have access to a rooftop terrace, free WiFi in public areas, and a terrace. Front-desk staff can assist with luggage storage and tours/tickets. Additional amenities include laundry facilities and barbecue grills.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Ceiling fans, desks, and free toiletries are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM—-10 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santuario Guadalajara
Santuario Guadalajara
Hotel Santuario Hotel
Hotel Santuario Guadalajara
Hotel Santuario Hotel Guadalajara

Frequently asked questions

Is free cancellation available at Hotel Santuario?

Hotel Santuario offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Santuario?

This hotel in Guadalajara is within a 10-minute walk of Corona Market and Guadalajara Plaza. You'll also find Avienda Chapultepec and Applicant Service Center within a short drive.

Is parking available on site at Hotel Santuario?

No, this hotel doesn't offer parking.

Does Hotel Santuario include a casino?

No, Hotel Santuario doesn't have a casino.

Will I find an indoor pool at Hotel Santuario?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Santuario?

Amenities at this hotel that appeal to couples include a restaurant and a rooftop terrace.

Are there hot tubs at Hotel Santuario?

No, this hotel doesn't have a spa tub.

Does Hotel Santuario feature a restaurant that includes a breakfast menu?

No, Hotel Santuario doesn't have a restaurant that serves breakfast.

Does Hotel Santuario allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Santuario.

Are there connecting rooms at Hotel Santuario?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Santuario?

The closest major airport to Hotel Santuario is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.8 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Hotel Santuario?

No, you won't find guestrooms with balconies at Hotel Santuario.

Hotel Santuario Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Victory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Historic district

Clean, comfortable and great location!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.... great hospitality and very flexible
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good just for sleeping. Great service from staff.

Good just for sleeping. Great service from staff.

8/10 Good

Laura

Disliked: Staff & service, property conditions & facilities
Breakfast it wasn’t good, the costumer service is poor it need a little more cleaner Nice colorful house, friendly people, the front of the hotel it doesn’t look like hotel

4/10 Poor

Dan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Is it a hotel?

This is not a typical 'hotel'. A husband and wife have several rooms they rent as a hotel. The place is difficult to find - even a taxi driver could not find it. The worst part is no maid service and black sheets and one black towel that are not clean and must last for the entire stay. Also the street side room is very noisy. Also there is no AC so it can be too warm even in winter. The only good news is the couple who own the place are nice and helpful and serve a fairly good hot breakfast.

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice central location and all amenities worked.

Although I can only speak English the staff went out of their way to help me using Google Translate. It was the first hotel i stayed in Guadalajara where the hot water in the shower actually worked! Very nice bathrooms, fast wifi and a decent bed with AC if required. This is a nice place to book if you want to wander around the central part of the city and see many markets and historic buildings.
Stayed 3 nights in Mar 2018

8/10 Good

Romeo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Irma Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!

Excelente atención y servicio!!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy céntrico, económico y acogedor. Ideal para llegar a dormir y darse un baño, y pasearse por Guadalajara.
Stayed 2 nights in Apr 2019

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cordialidad

Muy buena atencion en general. El propietario muy atento y servicial
Stayed 3 nights in Feb 2019

8/10 Good

Erika joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

4/10 Poor

magali, culiacan

tuvimos el problema de no tener agua caliente para bañarnos , hay una sola persona que hace todo;es la recepcionista,es la del aseo, es la cocinera, es la que atiendelos desperfectos del hotel ,falta mas personal para que cada uno tenga la funcion correspondiente, el desyuno ke ofrecen no esta a la hora pues la muchacha no alcanza hacer todo , no hay anucio a fuera para encontrar el hotel, es cara la tarifa para el hotel que es, ya no volveria a ese hotel le falta mucho que ofrecer.
Stayed 2 nights in Nov 2018

2/10 Terrible

Vero, Colima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
personal agradable, mal olor en la habitación (humedad) la ropa de cama no huele a limpio. el pasador para cerrar la puerta no servía
Stayed 2 nights in Oct 2018

10/10 Excellent

Mario, Durango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente ubicación y un servivio inmejorable

tiene cerca tanto el centro histórico como los servicios básicos, una cenaduría en la esquina, tiendas de conveniencia y el corredor turístico a solo dos cuadras
Stayed 8 nights in Mar 2018

8/10 Good

Jesus

Liked: Staff & service, room comfort

8/10 Good

Edgar Hipolito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jacky, Cd de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel agradable cerca de la catedral

Descanso garantizado, lugar tranquilo y el personal muy atento.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

POCO SEGURO-CANCELE RESERVACION

Al llegar al domicilio indicado, me encontré con una casa, no con un hotel, la zona no parecía segura, muy sola. La casa hacienda ni siquiera tenía letrero de hotel. Hablé a Expedia y cancelé la reservación. a las 11:30 de la noche tuve que buscar otra opción. Fue una mala experiencia.
Stayed 3 nights in Mar 2018

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo.

La ubicación es en zona roja, las instalaciones bastantes rústicas, las camas muy viejas, las almohadas sucias.
Stayed 2 nights in Dec 2017

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

Excelente lugar me encantó , regresaremos
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención!

Las instalaciones son muy bonitas y la atención por parte del dueño es excelente.
Stayed 1 night in Aug 2017