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Gran Hotel Galerias Plaza

Property class: 2.5

Choose dates to view prices

Photo gallery for Gran Hotel Galerias Plaza

A hotel room with four beds, each with white and red bedding, a ceiling fan, a TV, and artwork on the walls.
A bathroom with a white shower curtain, tiled walls, and a black floor.
A hotel room with two beds, a ceiling fan, a TV, and a window with curtains.
A room with yellow walls, a ceiling fan, a sofa, a table, and a painting.
A living room with a black sofa, a glass coffee table, and a ceiling fan.

Reviews

3.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alvaro Obregon 229, Colonia San Juan de Dios, Guadalajara, JAL, 44360
  • Place, Hospicio Cabanas
    ‪3 min walk‬
  • Place, Magno Centro Joyero
    ‪7 min walk‬
  • Place, Guadalajara Cathedral
    ‪12 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room

A room with a bed, a ceiling fan, a window with bars, and a door.

Standard Room

  • 96 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, each with red pillows and a white bedspread. There are two small paintings on the wall above the beds.

Standard Room, 2 Queen Beds

  • 144 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

A hotel room with four beds, each with red and white bedding. There is a window with curtains, a television on the wall, and a wooden door.

Family Room

  • 330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Guadalajara

Located in Guadalajara Centro, Gran Hotel Galerias Plaza is within a 5-minute walk of sights such as Mercado Libertad and Plaza de los Mariachis. This 36-room hotel welcomes guests with conveniences like a 24-hour front desk.

What's nearby

  • Hospicio Cabanas - 3 min walk - 0.2 miles
  • Plaza Tapatia - 5 min walk - 0.3 miles
  • Magno Centro Joyero - 7 min walk - 0.4 miles
  • Guadalajara Cathedral - 12 min walk - 0.7 miles
  • Degollado Theater - 12 min walk - 0.7 miles

Getting around

  • San Juan de Dios Station - 7 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 18 min drive

Restaurants

  • ‪Plaza de Los Mariachis - ‬4 min walk
  • ‪Menudo Covarrubias - ‬7 min walk
  • ‪Tortas Ahogadas Las Famosas - ‬13 min walk
  • ‪Menudería Mary - ‬12 min walk
  • ‪KFC - ‬8 min walk

About this property

Gran Hotel Galerias Plaza

At Gran Hotel Galerias Plaza, guests have access to free WiFi in public areas. The 24-hour front desk has staff always at the ready.
Guests can expect to find 21-inch TVs with satellite channels. Free local calls are also included.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 7:30 AM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 7:30 AM—-1:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Gran Galerias Plaza
Hotel Galerias Plaza
Gran Hotel Galerías Plaza
OYO Gran Hotel Galerias Plaza
Gran Hotel Galerias Plaza Hotel
Gran Hotel Galerias Plaza Guadalajara
Gran Hotel Galerias Plaza Hotel Guadalajara

Frequently asked questions

Is a free cancellation option available at Gran Hotel Galerias Plaza?

Gran Hotel Galerias Plaza provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Gran Hotel Galerias Plaza?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Galerias Plaza on Sep 21, 2026 start from $16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Gran Hotel Galerias Plaza?

This hotel is situated in Guadalajara Centro, just steps from Mercado Libertad, and within a 10-minute walk of Magno Centro Joyero and Hospicio Cabanas. You'll also find Avienda Chapultepec and Jalisco Stadium within a short drive.

Will I be able to park at Gran Hotel Galerias Plaza?

No, there isn't parking at this hotel.

Does Gran Hotel Galerias Plaza feature a casino?

No, Gran Hotel Galerias Plaza doesn't have a casino.

Is there an indoor pool at Gran Hotel Galerias Plaza?

No, there is no indoor pool at this hotel.

Does Gran Hotel Galerias Plaza have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gran Hotel Galerias Plaza have a restaurant that serves breakfast?

No, Gran Hotel Galerias Plaza doesn't have a restaurant that serves breakfast.

Will Gran Hotel Galerias Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Gran Hotel Galerias Plaza.

Does Gran Hotel Galerias Plaza have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Gran Hotel Galerias Plaza?

The closest major airport to Gran Hotel Galerias Plaza is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 12.2 mi away (18 minutes by car).

Can I book a room with a balcony at Gran Hotel Galerias Plaza?

No, there aren't any guestrooms with balconies at Gran Hotel Galerias Plaza.

Gran Hotel Galerias Plaza Reviews

Reviews

3.2
Rating 10 - Excellent. 8 out of 168 reviews
Rating 8 - Good. 7 out of 168 reviews
Rating 6 - Okay. 17 out of 168 reviews
Rating 4 - Poor. 13 out of 168 reviews
Rating 2 - Terrible. 123 out of 168 reviews

3.4/10

Cleanliness

3.8/10

Staff & service

3.0/10

Amenities

3.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worse place to stay
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place to stay in the world I was there for two hours and I decided to rent another hotel. The room was dirty the area around was terrible I don't know how Expedia offers this kind of dangerous hotel not recommended for families it was scary and people staying here looks like they live here and they were so loud and there were fights inside and outside the hotel
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Carlos Salvador Salazar

Disliked: Cleanliness, amenities, property conditions & facilities
No
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Adan

Disliked: Cleanliness, amenities, property conditions & facilities
Not let in because it was 2am
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Charly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Pramod

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, bathrooms filled with cockroaches. No fan, no wifi, no hot water. Poor maintenance, I'm sure the sheets were not washed in weeks.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I've ever stayed in. They have a roach infestation, bed bug infestation, smells like industrial paint and cigarettes. Nothing works and terrible service. False advertisement, looks nothing like the pictures.
Stayed 8 nights in Mar 2025
Verified review

2/10 Terrible

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures doesn't correspond with what is offered
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Yolanda

Disliked: Cleanliness, amenities
There is nothing unique about this place. It is horrid. We walked into our room and literally ran out of there. The neighborhood is one of the sketchiest in Guadalajara. Not what the pictures show at all! The bed sheets were stained with blood the bathroom had no water the hallway was not lit up. It was dark and scary to be honest. The desk clerk was totally unprofessional and not interested in my concerns. Please don’t advertise places like these!’
Stayed 4 nights in Nov 2023
Verified review

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no running water in the room. There were bugs, and I got bed bug bites. The property was rundown, dirty — totally disgusting.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi opinión va a ser sobrepedia por mentir sobre lo que ofrece gran hotel galerías estaba en una zona donde había prostitución de hecho dentro de las escaleras habían mujeres prostituyéndose los cuartos no tenían llave vidrios tenían cucarachas estaba sucio olía sucio y está en una zona donde venden droga cancelé espere se comprometió de 7 a 10 días hacer mi reembolso y me envía al hotel y el hotel dice quedia no pagó nada a ellos. Sigo esperando mi reembolso por parte de Xperia quien fue quien me cobró y se canceló nunca habité ese hotel
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Betsy

Disliked: Cleanliness, staff & service, property conditions & facilities
De lo peor
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Gerardo

Disliked: Staff & service, amenities, property conditions & facilities
Terrible. No lo recomiendo ni una sola noche. No tiene agua en el lavabo, en la tasa del baño. Nada que ver la fotografías que muestran con la realidad. Tienes que dejar $100 de anticipo para que puedas salir con la llave del cuarto. Te piden que guardes silencio aún que vayas solamente platicando en la noche. Las camas no son para nada cómodas. En lo personal no lo recomiendo ni una sola noche, ya que no cubre ni los servicios básicos.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me robaron un reloj
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Yazmin

Bien
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

gustavo antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hay insectos en la propiedad y en la cama chinches
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Miguel Angel Alvarado

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las fotos no corresponden a la realidad, un lugar que no se recomienda.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, amenities
La peor experiencia, ni siquiera pudimos entrar al hotel ya que estaban varios hombres en la puerta bloqueando y ni siquiera pudimos entrar ya que estábamos consumiendo sustancias y no pudimos entrar. Terrible situación
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Valeria

No había agua en la regadera, había mucha humedad, olía mucho a cigarro y falta de higiene había cucarachas
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Miguel

Liked: Staff & service
Disliked: Cleanliness, amenities
La habitación descuidada oscura faltaba agua al llegar, no había focos en el baño no tenía regadera solo un tubo, muy oscuros los accesos y los pasillos sin luz en la entrada del lugar había gente sentada
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Alejandra

Disliked: Staff & service, amenities, property conditions & facilities
Habitación sin suministro de agua Personal nada amable Pésima atención
Stayed 11 nights in Jan 2026
Verified review

2/10 Terrible

Rene

Disliked: Cleanliness, amenities, property conditions & facilities
No ai palabras
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Israel

Disliked: Cleanliness, staff & service, amenities
Pésimo lugar para quedarse, la habitación que reservé no estaba disponible al llegar, me dieron la peor que tenían, el baño sin agua, sin papel, y en wc sin servicio. Musica toda la noche, gente fumando mota, literal es un picadero, y la de la recepción súper mal encarada y pésimo trato
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Zor

Disliked: Cleanliness, amenities, property conditions & facilities
No tenían cuarto reservado. Una pareja que llegó antes quebyo canceló su cuarto por encontrarse en pésimo estado y me la asignaron. Al llegar al cuarto me di cuenta que no servía la chapa de la puerta. No cerraba. Por lo que pedí el cambio o cancelación y reembolso, ya que estaba lleno. Ya siendo las 9 de la noche, me limpiaron otro cuarto. Ninguno era como aparecen en las fotografias que expedia publica. Este ultimo tenia un pantalon y toalla colgada en la ventana. El baño no servía, no había agua calientr. El foco del baño eran dos luces de led, casi no se veía. La ventana no tenía vidrio y el frio entraba. No había cobertor solo una sabana delgada. La ventana era cubierta con otra sabana y super transparente. Al final de dejarme en el cuarto, quise cerrar la puerta por dentro y se la había llevado uno del mismo hotel SIN HABERME DICHO. La puerta tampoco podia certar por dentro. Al ver qie se llevaron la llave y no me la regresaban, salí corriendo de ahí. Intenté comunicarme con alguien de Expedia y no tuve respuesta. Con el 3% de carga en el celular, llamé un taxi, y un empleado del mismo hotel se ofreció en escoltarme hasta que el taxi llegara por mi. Es un lugar altamente inseguro y no cumple con lo mínimo para una estancia económica. Es falso lo que ofrecen.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

NORMA LETICIA SANTOS

Liked: Cleanliness
La habitación pues bien nos querían cambiar por otra en lamas condiciones y no era la de la resvacion no nos dieron toallas no wifi de buena calidad. Poca agua. Pero céntrico para los que van hacer viajes de compra
Stayed 3 nights in Dec 2025

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